Front of House Administrator - KZN at Syntech

Minimum Requirements

• At least 3 years’ experience as a receptionist or similar role which included administrative functions
• Matric with a good understanding of accounting principles and functions (N4/N5 Accounting an advantage to provide scope for future expansion of the role)
• The ability to multi-task and work well under pressure
• Good written and verbal communication skills
• The ability to handle confidential information
• The ability tidy and organised workspace 
• Punctual with strong time management skills
• Ability to work independently, but also as part of a team
• Friendly with a pleasant demeanour
• A creative mind and a good working understanding of CANVA is advantageous.  

Duties and Responsibilities

Presentation and Call management

• Keep workstation and surrounding areas neat and assist colleagues during break times.
• Present yourself in a professional and friendly manner towards staff and customers
• Answer calls in a professional manner
• Take detailed and accurate messages where applicable
• Transfer calls to the appropriate person / department
• Respond to general customer queries and enquiries where possible

Accounts functions

• Draw missing POD reports from Autopilot (Inhouse system)
• Scan signed invoices into Autopilot. Sort and file signed invoices
• Track missing PODs for CPT and JHB branch - liaising with couriers
• Receive / sign for parcels
• Booking of courier collections, track and follow up on client parcels
• Requesting approval and enter supplier courier expenses on FINCON (Accounting Package)
• Collect drivers’ petrol slips and complete monthly recon
• Other ad hoc tasks delegated from time to time

Admin Functions

• Capture staff time and attendance
• Capture and file staff leave applications
• Manage and ensure office stationery, groceries and cleaning materials is ordered 
• Ensure all monthly non-stock billing is submitted to HO for payment