Switchboard/Telecom Operator at Mpumalanga Department of Health

Requirements:

•  NQF level 4 or 5 (Grade 12 Certificate or equivalent). Must be Computer literate. Good interpersonal and communication skills (verbal and written). Understanding of customer care and Batho Pele Principles must be able to work shifts

Duties:

• Operation of switchboard. Ensure maintenance and functioning of Switchboard Handle incoming and outgoing calls. Channel calls to the appropriate sections.
• Answer general queries, keep record of trunk calls. Take messages and give message expediently. Issuing private telephone accounts to relevant officers. Report on abuse of telephones.