The Mpumalanga Department of Health is committed to improve the quality of health and well-being of all people of Mpumalanga by providing needs based, people centred, equitable health care delivery system through an integrated network of health care services provided by a cadre of dedicated and well skilled health workers.
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NQF level 4 or 5 (Grade 12 Certificate or equivalent). Must be Computer literate. Good interpersonal and communication skills (verbal and written). Understanding of customer care and Batho Pele Principles must be able to work shifts
Duties:
Operation of switchboard. Ensure maintenance and functioning of Switchboard Handle incoming and outgoing calls. Channel calls to the appropriate sections.
Answer general queries, keep record of trunk calls. Take messages and give message expediently. Issuing private telephone accounts to relevant officers. Report on abuse of telephones.
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