Nedbank Group Limited is a bank holding company that operates as one of the four largest banking groups in South Africa. The company's shares have been listed on the JSE Limited since 1969. The group offers a wide range of wholesale and retail banking services through four main business clusters, namely Nedbank Corporate and Investment Banking, Nedbank Retai...
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Job Purpose
- To create and increase revenue and economic profit from selected existing and new clients, effectively managing internal stakeholders and facilitating collaboration across the relevant product areas of Nedbank's wholesale clusters, as per the business strategy.
Job Responsibilities
- Build long-term professional and collaborative relationships externally and internally.
- Elevate the client coverage brand with external clients.
- Manage internal and external stakeholder relationships.
- Provide a single interface for the client with the bank.
- Proactively recommend tailor-made solutions to meet the client's needs by gaining an understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Deliver three-year plan for the portfolio by continuously engaging clients' executives to understand short-to-medium-term strategies.
- Manage the client coverage brand with internal stakeholders by understanding the drivers for the client and the sectors and economies that they operate in.
- Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations to ensure that both plans are congruent.
- Understand the banks risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas. Share knowledge, networks and analysis across Nedbank Business Units.
- Recommend improvements for efficiency and competitive advantage
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- CA (Chartered Accountant)
- MBA (Master of Business Administration)
- CFA (Chartered Financial Analyst)
- Postgraduate in Marketing/Sales or Banking
- FAIS - prefeerred
Minimum Experience Level
5+ years of experience in:
- Sales and deal origination within a corporate client portfolio
- Banking or financial services environment
Ideal Experience Includes:
- Managing relationships with C-suite executives
- Structuring and vetting financial transactions
- Collaborating across product areas (e.g., lending, investment banking, treasury)
- Understanding sector-specific dynamics and tailoring solutions accordingly
- Navigating risk management frameworks and regulatory environments
Technical / Professional Knowledge
- Cluster Specific Operational Knowledge
- Communication & Presentation skills
- Risk management process and frameworks
- Principles of project management
- Relevant regulatory knowledge
- Sector knowledge and specialisation
Behavioural Competencies
- Customer Focus
- Becoming a Business Advisor
- Building Trusting Relationships
- Leveraging a Winning Sales Strategy
- Sales Disposition
- Qualifying Sales
Closing Date: 27 February 2026
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Job Purpose
- To create and increase revenue and economic profit from selected existing and new clients, effectively managing internal stakeholders and facilitating collaboration across the relevant product areas of Nedbank's wholesale clusters, as per the business strategy.
Job Responsibilities
- Build long-term professional and collaborative relationships externally and internally.
- Elevate the client coverage brand with external clients.
- Manage internal and external stakeholder relationships.
- Provide a single interface for the client with the bank.
- Proactively recommend tailor-made solutions to meet the client's needs by gaining an understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Deliver three-year plan for the portfolio by continuously engaging clients' executives to understand short-to-medium-term strategies.
- Manage the client coverage brand with internal stakeholders by understanding the drivers for the client and the sectors and economies that they operate in.
- Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations to ensure that both plans are congruent.
- Understand the banks risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas. Share knowledge, networks and analysis across Nedbank Business Units.
- Recommend improvements for efficiency and competitive advantage
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Professional Qualifications/Honour’s Degree
Preferred Qualification
- CA (Chartered Accountant)
- MBA (Master of Business Administration)
- CFA (Chartered Financial Analyst)
- Postgraduate in Marketing/Sales or Banking
- DO - preferred
Minimum Experience Level
5+ years of experience in:
- Sales and deal origination within a corporate client portfolio
- Banking or financial services environment
Ideal Experience Includes:
- Managing relationships with C-suite executives
- Structuring and vetting financial transactions
- Collaborating across product areas (e.g., lending, investment banking, treasury)
- Understanding sector-specific dynamics and tailoring solutions accordingly
- Navigating risk management frameworks and regulatory environments
Technical / Professional Knowledge
- Cluster Specific Operational Knowledge
- Communication & Presentation skills
- Risk management process and frameworks
- Principles of project management
- Relevant regulatory knowledge
- Sector knowledge and specialisation
Behavioural Competencies
- Customer Focus
- Becoming a Business Advisor
- Building Trusting Relationships
- Leveraging a Winning Sales Strategy
- Sales Disposition
- Qualifying Sales
Closing Date: 27 February 2026
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Job Purpose
- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
Essential Qualifications - NQF Level
Preferred Qualification
- Banking Services (example, Higher Certificate in Banking Services - NQF5)
Preferred Certifications
Minimum Experience Level
- 1 - 2 years
- Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
Advert closing date: 27/02/2026
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Job Purpose
- Nedgroup Investments is an award-winning global investment business with a growing presence in Europe. Nedgroup Investments offers a wide range of investment solutions for retail and institutional investors.
- Nedgroup Investments is a division of Nedbank Group Ltd, leveraging the investment and financial expertise of one of South Africa’s largest financial services groups.
- The Nedgroup Investments Best of Breed™ philosophy sees us partner with select fund managers who we believe are able to provide consistent long-term outperformance for our clients.
- These fund managers are experts in their field of specialisation and we tend to partner with them for long periods of time giving them sufficient opportunity to deliver on their mandate objectives. We obsess about long-term performance and our top priority is to deliver a superior investment experience for our clients.
- We are looking for a dynamic and well-spoken Client Service Consultant to join the team in Cape Town. The core purpose of this role is to build engagement, trust and long-lasting relationships with investors and financial planners through the delivery of exceptional service experiences.
Job Responsibilities
- Provide client services to investors via various communication channels.
- Providing technical support in terms of Collective Investment Schemes and retirement products.
- Adhere to the daily schedule to ensure that targets are met by following the work plan.
- Follow Nedbank processes and values such as honesty; integrity; accountability; respect and pushing beyond boundaries when answering calls and when dealing with internal and external relations.
- Escalate all unresolved queries to management by logging the case on the system.
- Answer 90% of all calls within 60 seconds (90/60) as per Service level Agreements (SLA) Generate lead targets required on a month to month basis by offering products to the clients.
- Prevent losses that may occur in the business by being vigilant and making sure all calls are logged correctly.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
- Identify and recommend opportunities to enhance processes; systems and policies and support implementation of new processes; policies and systems.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.
- Keep up to date with risk standards by reading; understanding and completing the updated manuals every time they are sent out and agreeing to the terms.
- Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
- Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practiced and certifications obtained and/or maintained within specified time frames.
- Ensure information is provided correctly to stakeholders by maintaining knowledge sharing knowledge with team.
- Understand the nature of the client's query by reiterating the key points raised by the client.
- Give continuous feedback to management and the back office and ensure that stakeholders are also updated through communication of information required by the different stakeholders.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Minimum Experience Level
- Experience as a Client Services Consultant within the Asset Management industry.
- Experience with Investments/Pension Funds/Retirement Fund in an Asset Management Business
- A sound technical understanding of Collective Investment Schemes and Retirement product
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
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Job Purpose
- To deliver outstanding sales performance; manage branch/ market's sales objectives and staff sales capacity; to grow and maintain Nedbank client base and ensure branch/ market profitability.
Job Responsibilities
Nedbank Goals:
- Grow market share; ensure client acquisition, retention and cross-selling of bank products.
- Support the achievement of the business strategy, objectives and values.
- Achieve entrenched sales objectives and targets for branch/ market.
- Manage all sales related leads efficiently and timeously .
- Ensure branch/ market operational effectiveness through the uptime of all devices in Self-service, Phygital and Semi-assisted zones; the Automatic Teller Machines/ Intelligent Depositors and the Self-Service Kiosks.
- Drive needs-based selling through the sales staff.
- Identify and communicate sale opportunities and collaborate with sales and service teams across Small and Digi store types to inspire team to define and implement action plans to grow profit and market share.
- Drive client acquisition and increase digital market activity across the community.
- Monitor community growth and business profitability reports, address gaps and ensure momentum to meet objectives.
- Achieve market profitability targets by applying profitability levers and driving increased digital sales and activity.
- Manage controllable expenses (i.e. overtime, stationery, telephone, traveling) within the agreed financial parameters.
- Ensure engaged, cared-for and focused employees.
Client Engagement:
- Ensure best rated (#1) in client service and satisfaction.
- Ensure direct report team deliver world class service by effective use of client experience measurement tools.
- Entice clients to digital and self-service and ensure digital adoption.
- Ensure that clients shift to self-service and digital channels.
- Understand client needs and deliver great client service to ensure client satisfaction.
Risk & Operations:
- Ensure compliance to operational and legislative requirements.
- Achieve minimum performance on Risk & Compliance audits.
- Ensure all compliance on mandatory training is completed timeously.
- Ensure Key Individual (KI) FAIS responsibilities are executed as per compliance guidelines.
- Achieve regulatory compliance objectives for FAIS, AML, FATCA, TCF & POPPIA.
- Achieve effective BROTA compliance.
- Manage Frauds and Losses for Branch/ market.
- Ensure Banking Hall complies with OHASA standards.
- Ensure adherence to process mandates limits.
- Ensure all equipment is maintained.
- Manage AML sustainability objectives.
- Achieved the required standards for monitoring assessments.
- Manage all Operations Housekeeping standards.
Lead:
- Ensure team is trained and compliant and have the necessary tools to deliver on their goals.
- Inspire the use of learning tools and identify development and growth opportunities for individuals and teams.
- Engage team on performance through regular performance discussions on personal and business goals.
- Drive Nedbank culture by bringing the Nedbank values and behaviours to life through own behaviour, practice and self-growth.
- Lead through coaching, mentoring, facilitating and inspiring teams and stakeholders.
- Ensure and lead consequence management, discipline and effective employee relations.
- Manage and track staff performance and apply corrective action where applicable.
- Manage staff leave requirements.
- Manage staff on-boarding process for staff to become proficient.
- Build trusting working relationships with subordinates, managers and support departments through regular engagements.
- Manage staff resources to ensure team efficiency, productivity and full participation.
Essential Qualifications - NQF Level
Preferred Qualification
- An approved FAIS qualification (i.e. Banking or Sales)
Minimum Experience Level
- 1 - 2 years Sales and service banking experience
Technical / Professional Knowledge
- Relevant regulatory knowledge
- Customer service principles
- Staff resource planning
- Change management
- Governance, Risk and Controls
- Nedbank policies and procedures
Behavioural Competencies
- Coaching the Sales Team
- Delegation and Empowerment
- Motivating the Sales Team
- Creating a Culture of Trust
- Building Customer Relationships
- Guiding Sales Transformation
- Broadening Business Value
Advert closing date: 20/02/2026
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Job Purpose
- To provide high quality, timely, independent and objective market risk analysis and reporting in order to ensure that risk taking is within the defined risk appetite, in line with the business strategy.
Job Responsibilities
- Provide accurate senior management level risk reporting through daily review and distribution of relevant reports.
- Minimise unintended losses linked to market risk by proactively supplying information for decision making to senior management.
- Ensure compliance to policy and mandates through effective monitoring and reporting to minimise losses.
- Minimise costs by ensuring that auditors receive information timeously.
- Contribute to overall performance of team by sharing knowledge with the team.
- Support business in the special deal process by providing relevant input and analysis as needed.
- Establish and maintain sound working relationships with external stakeholders e.g. regulators through regular and timeous reporting.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Maintain and build on existing relationships with internal stakeholders e.g. through regular communication timeous reporting and responses to queries from Front Office, Group Market Risk, Regulatory Reporting team and other internal clients.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plans and ensuring delivered systems; process; services and solutions are aligned.
- Provide senior management with high level feedback through timeous and accurate reports on both regular and ad hoc basis.
- Ensure that mandate breaches are fully understood and do not expose the bank to excessive risk through relevant analysis.
- Ensure the accuracy of risk reports by regular review and management of the reconciliation process.
- Enhance current methodologies/ policies and practices by keeping abreast of new industry developments and seeking opportunities for improvements.
- Ensure that models, methods, principles developed, and systems used in pricing and risk management are understood and well communicated to senior management by regular and adhoc reporting.
- Ensure understanding of level 3 market risk policies and procedures by regular reviews.
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Honour’s Degree in Finance/Mathematics/Statistics/Engineering
Preferred Qualification
- Chartered Financial Analyst (CFA) ,Financial Risk Managment (FRM).
Minimum Experience Level
- 5 or more years experience in market risk and/or quantitative analysis within global markets
Type of Exposure
- Analysing and interpreting qualitative and quantitative data
- Drafting reports
- Interacting with various levels of management
- Building and maintaining relationships with stakeholders
- Managing conflict situations
- Managing multiple projects
- Influencing stakeholders to obtain buy-in for concepts and ideas
- Communicating complex information orally
- Sharing information in different ways to increase stakeholders understanding
- Effectively communicating complex written information
- Identifying trends
Technical / Professional Knowledge
- Banking knowledge
- Governance, Risk and Controls
- Industry trends
- Microsoft Office
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Decision-making process
- Data base programming knowledge
Behavioural Competencies
- Communication
- Continuous Learning
- Collaborating
- Decision Making
- Initiating Action
- Work Standards
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Job Purpose
- To manage and maintain risk-adjusted pricing and risk ratings for complex credit lending to large corporate clients, in alignment with Basel regulatory requirements. This includes enabling value-based management and supporting the continued implementation of the Internal Ratings-Based (IRB) Approach within the investment banking environment.
Job Responsibilities
Credit Policy & Complex Lending Management:
- Align with the bank’s credit policy while managing complex credit lending solutions for large corporate clients.
- Prepare and recommend credit applications involving structured finance, syndicated loans, and multi-tiered facilities within approved parameters.
- Assess credit risk by analysing financial statements, debt repayment history, earnings, and corporate purchasing behaviour.
- Recommend appropriate credit terms and structures, including bespoke facilities, covenant packages, and risk mitigants.
- Evaluate the financial status of large corporations to determine risk levels using advanced financial modelling and stress testing.
- Apply financial ratios, industry benchmarks, and sector-specific metrics to assess cash flow adequacy and repayment capacity.
- Recommend credit limits and structures in line with internal lending policies and regulatory frameworks.
- Monitor credit reports and portfolio performance to identify emerging risks and ensure compliance with Basel and IRB standards.
- Measure compliance, identify breaches, and escalate risk concerns with actionable recommendations.
- Obtain and verify updated financial information to support ongoing credit reviews and condition signoffs.
- Ensure appropriate security and collateral structures are in place for complex lending transactions.
- Meet Nedbank Group Rating requirements by conducting thorough account reviews and identifying credit deterioration.
- Monitor daily excess reports to identify clients exceeding approved limits and initiate corrective actions.
- Risk-rate clients using internal risk systems and assess financial positions in line with IRB methodology.
Client Relationship & Service Management:
- Deliver high-quality service by understanding the unique needs of large corporate clients and responding with tailored credit solutions.
- Enhance client satisfaction by sharing insights and developing the capabilities of the client service team and stakeholders.
- Build strong relationships with internal stakeholders by participating in deal forums and supporting strategic initiatives.
- Maintain robust external client relationships by understanding their industries, capital structures, and strategic goals.
- Collaborate with other bank divisions (e.g., treasury, legal, risk) to structure and execute complex deals.
- Provide accurate and timely information to stakeholders by maintaining deep product and policy knowledge.
Personal & Team Development
- Stay informed on regulatory changes, industry trends, and market developments affecting corporate credit.
- Demonstrate Nedbank’s values and vision in all stakeholder interactions.
- Pursue continuous learning through training, certifications, and career development initiatives.
- Foster a collaborative team environment through clear communication and role alignment.
Process Improvement & Corporate Responsibility
- Identify opportunities to enhance credit processes, systems, and policies for complex lending.
- Support transformation and culture-building initiatives aligned with Nedbank’s strategic goals.
- Participate in corporate social responsibility programs that align with business and community objectives.
Requirements
- Minimum 3 years’ experience in credit analysis focused on assessing the creditworthiness of large corporate clients, particularly within complex lending environments such as structured finance, syndicated loans, or multi-tiered facilities.
- Minimum 3 years’ experience in business or corporate banking, with a strong track record of evaluating detailed financial statements and credit reports to determine a client’s ability to meet debt obligations in high-value, multi-entity structures.
- NQF Level 6 or higher qualification in Financial Management, Accounting, Credit Risk Analysis, or a related field
Technical / Professional Knowledge
- Banking knowledge
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Industry trends
- Principles of financial management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Research methodology
- Business Acumen
Behavioural Competencies
- Coaching
- Communication
- Continuous Learning
- Collaborating
- Work Standards
- Technical/Professional Knowledge and Skills
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Job Purpose
- Educate clients on the functionality of self-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.
Job Responsibilities
Client Engagement:
- Respond to client needs by offering the right service and solution.
- Build client trust by applying your expertise and experience to do good for your client.
- Educate clients and potential clients on how to subscribe and service their account.
- Treat clients with respect, build trust, show care and humility in all client interactions.
- Help clients achieve their goals and grow financially.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Entrench clients and deliver value through cross selling.
- Facilitate the sales process by informing clients of the product features and benefits.
- Document client needs analysis and provide corresponding product solutions.
- Obtain referrals from existing clients as well as leads from other business units.
- Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
- Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self-service channels.
- Collaborate with internal stakeholders to provide complete financial solutions for clients.
- Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
- Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
- Act with a client first mindset in all client engagements.
Nedbank Goals:
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
- Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
- Increase market share of primary clients by entrenching clients through Core+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
- Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
- Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
- Support the achievement of the sales and service strategy objectives and values.
- Enable Nedbank's strategy of being financial experts who do good.
- Covert leads into sustainable business for Nedbank in a responsible manner.
Risk and Compliance:
- Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
- Report suspicious transactions to the relevant department.
- Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
- Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra-violet lights to identify false identity documents).
- Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.
Essential Qualifications - NQF Level
Preferred Qualification
- FAIS Approved Qualification
Minimum Experience Level
- 1 - 2 years
- Retail/Banking Client Service, Sales, Relationship experience
Technical / Professional Knowledge
- Product sales skills
- Sales Strategies
- Product Knowledge
- Customer service principles
- Nedbank policies and procedures
- Customer relationship management
Behavioural Competencies
- Building Customer Loyalty
- Building Trusting Relationships
- Sales Persuasion
- Technology Savvy
- Planning and Organizing
- Adaptability
- Applied Learning
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Job Purpose
- To oversee the management of the Bank's heritage resources and art assets to mitigate risk and ensure regulatory and legislative compliance of the organisation's heritage resources and art assets, preserving the institutional history for posterity, while supporting strategic upliftment of emerging and established South African artists
Job Responsibilities
- Manage the collections management, archiving and preventative conservation of the organisation's archives and heritage material through best practice to preserve them for posterity.
- Conduct curative, research and creative outputs which pertain to and boost the presence, visibility, and relevance of the heritage portfolio to contribute to the preservation and protection of heritage assets.
- Conduct full accessioning and documentation practices as per best practice to preserve the institution's heritage and history for posterity and strengthen the organisations reputation as a steward of cultural heritage.
- Ensure and conduct where applicable, the appropriate restorative or stabilising treatments to preserve the institution's artefacts and documents to enhance the longevity and integrity to prevent further deterioration and damage.
- Attend and liase with all internal and external researchers and research matters, as well as archival donors and depositors, to grow and educate the organisation and external parties about the organisation's history.
- Advise the cluster and departmental heads regarding industry standard and best practice regarding heritage materials, buildings and sites owned by the organisation; and ensuring these are implemented and enacted to mitigate associated risks.
- Create and maintain the relevant policies and protocols for the organisation to ensure the collections are protected and managed.
- Ensure that the organisation is in adherence and compliance with all national heritage and mesological legal framework, acts, codes, and core standards to ensure risk mitigation and enhance credibility and trust.
- Oversee the management of the art specialist, including the conservation measures, collections management, curation and acetizing of the organisation's art collection to contribute to the institution's long-term sustainability and cultural impact.
- Ensure sufficient and effective departmental budgeting, risk mitigation, departmental finance management and system administration, vendor management, adherence and implementation of the Art and Heritage Strategy to collectively contribute to the department's operational efficiency, financial health, and the successful preservation and promotion of the organization's cultural heritage.
- Ensure the Art and Heritage Committee meets and is run as per its relevant Charter to promote effective governance and oversight, alignment with strategic objectives.
Essential Qualifications - NQF Level
Preferred Qualification
- Bachelor of Social Sciences (BSocSci): History and Heritage Studies; Bachelor of Arts (BA) or Bachelor of Science (BSc): Archaeology
- Association of Professional Heritage Practioners, South Africa Museums Association, Association of Southern African Professional Archaeologists, South African Society of Archivists
Minimum Experience Level
- 3 - 6 years relevant experience
- 1 - 2 years management experience as part of the above years
- Deep understanding of heritage management, achival practices, museuological institutions.
- Expert knowledge of National Heritage Resources act 25, 1999.
- South African Heritage Resources Agency Guidelines.
- Burra Charter, Venice Charter, South African Museums Association Guidelines for Best Practice, People and Financial Management.
Technical / Professional Knowledge
- Dutch Language Proficiency
- Preventative and Stabilization Mesological Care
- Archival Practice
- Museological Practice
- Budgeting and Financing
- Project Management
- Strategic Planning and Management
Behavioural Competencies
- Quality Orientation
- Managing Work
- Initiating Action
- Building Networks
- Influencing
- Courage
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Job Purpose
- A capable SQL developer tasked with building, maintaining, and supporting data pipelines that enable efficient campaigning and easy insights with a focus on data reliability and quality.
Job Responsibilities
- Support existing data pipelines.
- Identify areas for optimising existing data pipelines.
- Structure data into compliance standards through metadata governance.
- Follow proper development life cycles as agreed within the team.
- Maintain code repositories.
Essential Qualifications - NQF Level
Preferred Qualification
- Degree in Information Technology or Business Management, Mathematical/Statistics
Minimum Experience Level
- 3 years in Data Engineering
- Expoure to internal processes
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Closing date: 22 February 2026
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Job Purpose
- To provide end‑to‑end analytical, business intelligence, and reporting support across multiple portfolios within Consumer, Personal, and Unsecured Banking.
- The role is responsible for extracting, structuring, and interpreting data to produce actionable insights, advisory recommendations, and decision‑support artefacts.
- This includes SQL-driven data analysis, Power BI reporting, stakeholder engagement, and portfolio management in alignment with Nedbank’s data governance, business priorities, and strategic objectives.
Job Responsibilities
Data Extraction, Structuring & Governance
- Extract, structure, and analyse data using advanced SQL, ensuring accuracy and alignment with the enterprise data model.
- Maintain data in accordance with metadata governance standards, formats, and repository requirements.
- Support the population and maintenance of datamarts and the metadata repository.
- Apply governance, risk, and control principles in all data and reporting activities.
Insights, Analytics & Advisory
- Provide deep‑dive insights into portfolio performance, product competitiveness, client behaviour, and financial impacts.
- Conduct scenario modelling (e.g., client migration impact, NII, interest rate changes, NRR contributions).
Produce advisory recommendations on portfolio or product issues, including:
- Competitive landscape
- Client retention or growth gaps
- Migration strategies & financial implications
- Create ad hoc and Power BI‑based reporting to support strategic decision-making.
Portfolio & Stakeholder Management
Manage assigned portfolios end‑to‑end, including:
- Requirements gathering
- Prioritisation of work
- Running daily/weekly/monthly sessions
- Reporting and feedback loops
- Supporting product & business teams
- Lead stakeholder engagements independently — able to run meetings without the Portfolio Manager present.
- Present insights and recommendations clearly, confidently, and with strong business acumen.
Operational & Strategic Delivery
- Deliver all work according to business expectations, SLAs, and prioritisation cycles.
- Resolve incidents and data issues through correct channels.
- Contribute to continuous improvement by identifying efficiency, process, and innovation opportunities.
- Manage vendor interactions within Nedbank guidelines.
Compliance, Learning & Culture
- Stay updated on regulatory, industry, and internal developments affecting data and analytics.
- Demonstrate Nedbank’s values and support culture‑building and transformation initiatives.
- Participate in CSI, internal knowledge‑sharing, and cross‑team collaboration.
- Maintain professional capability through training, certifications, and skill-building.
Essential Qualifications - NQF Level
Preferred Qualification
- Degree in Information Technology, Mathematical/Statistics or similar
Preferred Certifications
Minimum Experience Level
- A minimum of 8 years’ relevant experience, including 3–5 years specifically in data management, business intelligence, or analytics roles.
- Advanced SQL proficiency, with proven ability to extract, transform, and analyse complex datasets.
- Demonstrated experience in stakeholder or portfolio management, with the ability to engage confidently across business levels.
- Ability to operate autonomously, including leading meetings, driving priorities, and delivering end‑to‑end analytical work without supervision.
- Hands‑on Power BI experience, including report building and dashboard development.
Preferred
- Experience within banking or financial services, particularly in product, portfolio, or client analytics (advantageous but not essential).
Technical / Professional Knowledge
- Administrative procedures and systems
- Banking knowledge
- Banking procedures
- Business principles
- Business terms and definitions
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Business writing skills
- Cluster Specific Operational Knowledge
Closing date: 19 February 2026
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Job Purpose
- To actively own and be accountable for the overall evolution of multiple Technology or Domain assets while influencing and maintaining the health of the asset.
- Play a leadership role on the associated COE’s
Job Responsibilities
- For mutiple Technology or Domain assets within sphere of influence including external components that impact these assets :
- Provide guidance to stakeholders in terms of expertise and experience
- Guide and practice code design, analysis and integration to ensure effective application of technology
- Conduct Technology Reviews of code and design quality assurance
- Drive assets health in the relevant technologies or domains
- Define and review Patterns / practices/standards in application of technology or domain
- Guide Code Branching and Merging
- Play an advisory role to Engineering leads and other stakeholders (Engineering lead and Div execs)
- Collaboration with domain architects and technical consultants ito technology and /or domain roadmaps
- Work within governance and compliance frameworks of the organisation in terms of Technology and domain application
- Provide detailed Technical roadmaps in context of the organisation architecture and interdependent technologies
- Plan and drive implementation of the agreed technical roadmaps
- Conduct research and development experimentation to test thinking regarding technology or domain applicability
- Participate in special interest groups and confrerences relating to these assets
- Ensure an understanding of technology or domain requirements, performance integrations and optimisation as positioned in organisation
- Assist with and apply troubleshooting to resolve issues
- Evaluate and influence technology decisions
- Mitigate risk by evaluating risks and impacts on technology or domain
- Update the asset knowledge base
- Conduct internal knowlege sharing sessions
- Provide coaching, mentoring and upskilling of others within area of expertise
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
- Conduct self development both by mentoring others and being mentored
- Participate in the talent management practise of the Engineering stream
Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
Preferred Certifications
- Certificate in relevant Technology or Domain
Minimum Experience Level
- Min 8 years IT Experience with 5 years in relevant technologies or domains
Technical / Professional Knowledge
- Asset management
- IT Assets management processes
- Data Warehousing
- Information Technology (IT) Architecture
Behavioural Competencies
- Decision Making
- Courage
- Stress Tolerance
- Quality Orientation
- Technical/Professional Knowledge and Skills
- Emotional Intelligence Essentials
- Resolving Conflict
Closing date: 26 February 2026
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Job Purpose
- To realise the detailed design through programming and configuration and provide guidance and mentoring to other software developers
Job Responsibilities
- Produce working quality software that meets the design
- Develop critical and complex technical components in area of accountability
- Deliver system component designs that are robust and fault tolerant for large complex systems
- Ensure system component designs are supportable , maintainable and re-usable
- Deliver software that is observable and scalable
- Conduct estimate of work effort
- Trouble shoot and problem solve of software issues and provide guidance to other team members
- Produce documentation as per organisational standards
- Continuous improvement of software
- Provide Maintenance and support of software in environments of accountability
- Develop unit and system test cases and conduct unit and system testing
- Create deployment artefacts and stores in source control library
- Manage the deployment package and the execution thereof
- Optimise the tool change in collaboration with the Biz/ Dev / Ops Engineer
- Update and control the asset knowledge base
- Ensure integration of own work with other individuals and in team
- Collaborate with designers, product owners and engineering leads to refine the solution
- Contribute into the decomposition of the system solution into component parts for development
- Support the achievement of the business strategy, objectives and values
- Stay abreast of developments in field of expertise
- Ensure personal growth and enable effectiveness in performance of roles and responsibilities
- Contribute to the Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy
- Seek opportunities to improve business processes, models and systems though agile thinking.
- Provide mentoring for multiple software developers
Essential Qualifications - NQF Level
Preferred Qualification
- Diploma / Certificate in multiple languages
Preferred Certifications
- Certificate in relevant language where available
Minimum Experience Level
- Min 5 years programming experience
Technical / Professional Knowledge
- IT Data structures
- Application systems
- Agile Development
- System Development Life cycle(SDLC)
Behavioural Competencies
- Managing Work
- Collaborating
- Quality Orientation
- Applied Learning
- Initiating Action
- Technical/Professional Knowledge and Skills
Closing Date: 25 February 2026
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Job Purpose
- To deliver banking solutions to clients by understanding their business and needs through relationship management to achieve Nedbanks strategy to be the most admired bank.
Job Responsibilities
- Deliver banking solutions that meet client needs through understanding of client's business and needs through relationship management.
- Demonstrate an understanding of risk parameters by managing client relationships according to credit principles
- Improve results by tracking and analysing financial reports against agreed measures.
- Understand clients business and needs through proactive client relationship management according to portfolio mandate.
- Build relationships with internal stakeholders through communication and networking as determined by client needs.
- Collaborate with third parties by engaging with them as guided by requirements of solutions delivered to clients.
- Complete tasks through planning and reviewing against set targets.
- Manage resources (time, processes and support teams) to optimize value against client expectations.
- Comply with risk standards,policies and procedures through training and development as required by group complianceframework
- Research and analyse information by using problem solving techniques to propose solutions for work challenges.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc).
- Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
- NQF Level 5 or Higher in a Financial or Business-related field essential
- FAIS Accreditation Regulatory Examination Level 1.
Minimum Experience Level
- 2-3 years’ experience in Business Acquisition essential
- 2-3 years' Relationship management experience would be an advantage
- Valid driver's license and own reliable transport is essential
Technical / Professional Knowledge
- Banking knowledge
- Banking procedures
- Business Acumen
- Business principles
- Business writing
- Communication Strategies
- Data analysis
- Governance, Risk and Controls
- Microsoft Office
- Nedbank policies and procedures
- Nedbank vision and strategy
- Principles of financial management
- Principles of project management
- Relevant regulatory knowledge
- Relevant software and systems knowledge
- Decision-making process
- Nedbank culture
- Cluster Specific Operational Knowledge
Behavioural Competencies
- Communication
- Energy
- Building Trusting Relationships
- Managing Work
- Sales Disposition
- Sustaining Customer Satisfaction
Closing Date -24 February 2026
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Job Purpose
- To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.
Job Responsibilities
Client Engagement:
- Address any concerns relating to the queue flow or digital devices.
- Assist client to download online applications and resolve any log in issues.
- Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device.
- Assist the client to obtain statements, cards and other relevant documentation from self-service zones.
- Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
- Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
- Educate clients and potential clients on how to subscribe and service their account.
- Educate clients on self-service, digital functionality and features.
- Facilitate a conversation with the client to assist them to complete their service needs online.
- Identify quality sales leads and enable cross-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
- Meet, greet, establish and clarify client needs and verify documentation and direct clients.
- Nurture strong, long-standing client relationships.
- Own the client request end to end and route for alternative intervention if not equipped to service the client.
- Provide knowledgeable client service that fosters mutual trust and confidence.
Business Operations:
- Accept and service cash transactions over the counter.
- Action control check list applicable to teller, enquiries and foreign functions daily.
- Balance and secure branch stock holding (e.g. cards).
- Control the queuing process and prioritise clients with special needs.
- Destroy old stock (e.g. cards) identified by reports.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
- Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
- Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
- Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
- Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
- Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).
Risk and Compliance:
- Mitigate risk by controlling counter and drop safe limits according to policy.
- Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.
Nedbank Goals:
- Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
- Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
- Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
- Improve digital enticement and migration volumes to self-service devices and online channels.
Job Responsibilities Continue
People Specification
Essential Qualifications - NQF Level
Preferred Qualification
- Banking Services (example, Higher Certificate in Banking Services - NQF5)
Essential Certifications
Preferred Certifications
Minimum Experience Level
- 1 - 2 years
- Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.
Technical / Professional Knowledge
- Customer service principles
- Product Knowledge
- Problem solving skills
- Relationship management
- Nedbank security policies and procedures
- Governance, Risk and Controls
- Forex product
Behavioural Competencies
- Building Customer Loyalty
- Earning Trust
- Collaborating
- Managing Work
- Adaptability
- Stress Tolerance
- Continuous Learning
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Job Purpose
- To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs.
Job Responsibilities
- To acquire and deliver banking solutions to the high value client segment (i.e. SBS; Professional/ Financially affluent); by providing great client experiences and understanding client business and household banking needs. Deliver on all targeted products and services as measured through the relevant client management systems and the contribution statement.
- Improve client service through delivering relevant products and services according to client needs.
- Maintain and build a portfolio of high value, and complex clients.
- Unearth client sales / solution opportunities and execute on these opportunities.
- Undertake thorough needs analysis across all clients spheres of financial influence and ensure clients are entrenched into Nedbank.
- Respond within agreed timelines to tasks and responsibilities deployed onto the relevant systems.
- Build and maintain effective professional relationships with high value profile clients through contact management.
- Deliver banking solutions that meet client needs.
- Understand client's business, personal and household needs.
- Build sound and sustainable client relationships and instil trust among clients that Nedbank is best placed to manage the complexity of their business / personal and household requirements.
- Proactively engage clients in a manner that is relevant to their specific circumstances.
- Collaborate with specialists in client engagements to cross sell and create value based solutions.
- Ensure work is completed to agreed principles, process and procedures; progress reviewed and corrective action taken where necessary.
- Comply with risk standards, policies and procedures through training and development as required by group compliance framework.
- Facilitate clients compliance correctness in line with Nedbank internal and regulatory standards. Identify and resolve any work related obstacles and problems and escalate to senior management.
- Contribute to the improvement of policies, procedures, standards and processes by applying own experience and insights where applicable.
- Understand the bank's risk and credit policy and manage client expectations accordingly.
- Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
- Comply with internal standard procedures to facilitate the execution of client requirements.
- Support the achievement of the business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
- Identify training courses and career progression for self through input and feedback from management.
- Ensure all personal development plan activities are completed within specified timeframe.
- Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
- Participate and support corporate responsibility initiatives for the achievement of business strategy.
- Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
- Advanced Diplomas/National 1st Degrees
Preferred Qualification
- Degree in Business, Finance, or Marketing, such as a BCom or Certified Associate of the Institute of Bankers, is required, along with a full FAIS qualification.
Minimum Experience Level
- Must have 5 years in a banking environment and 2 years of which as a relationship banker.
Technical / Professional Knowledge
- Microsoft Office
- Interpersonal Skills/ Client Relationship
- Business writing
- Business terms and definitions
- Relevant regulatory knowledge
- Data analysis
- Business Acumen
- Decision-making process
- Principles of financial management
- Governance, Risk and Controls
Behavioural Competencies
- Building Networks
- Building Trusting Relationships
- Business Acumen
- Driving for Results
- Global Perspective
- Portfolio Management
- Sustaining Customer Satisfaction
- Targeting Sales Opportunities
Closing Date-24 February 2026
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Job Purpose
- To create and increase revenue and economic profit from selected existing and new clients, effectively managing internal stakeholders and facilitating collaboration across the relevant product areas of Nedbank's wholesale clusters, as per the business strategy.
Job Responsibilities
- Build long-term professional and collaborative relationships externally and internally.
- Elevate the client coverage brand with external clients.
- Manage internal and external stakeholder relationships.
- Provide a single interface for the client with the bank.
- Proactively recommend tailor-made solutions to meet the client's needs by gaining an understanding of the client's business and business environment, and by consulting with relevant stakeholders.
- Contribute to a culture of transformation by participating in Nedbank culture building initiatives, business strategy, and CSI.
- Seek opportunities to improve business processes, models and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
- Deliver three-year plan for the portfolio by continuously engaging clients' executives to understand short-to-medium-term strategies.
- Manage the client coverage brand with internal stakeholders by understanding the drivers for the client and the sectors and economies that they operate in.
- Manage the Nedbank brand with external stakeholders by engaging internal stakeholders on their plans and expectations to ensure that both plans are congruent.
- Understand the banks risk policy, internal procedures, product and information requirements to vet transactions and to enhance the quality of transactions referred to the product areas. Share knowledge, networks and analysis across Nedbank Business Units.
- Recommend improvements for efficiency and competitive advantage
Essential Qualifications - NQF Level
- Matric / Grade 12 / National Senior Certificate
Preferred Qualification
Minimum Experience Level
- Minimum 5 years’ experience in sales and deal origination related to a Corporate client portfolio within a banking / financial services environment
Technical / Professional Knowledge
- Cluster Specific Operational Knowledge
- Communication & Presentation skills
- Risk management process and frameworks
- Principles of project management
- Relevant regulatory knowledge
- Sector knowledge and specialisation
Behavioural Competencies
- Customer Focus
- Becoming a Business Advisor
- Building Trusting Relationships
- Leveraging a Winning Sales Strategy
- Sales Disposition
- Qualifying Sales
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