Client Refund Administrator at WeBuyCars

Duties and Responsibilities:

• Administering all client refunds communications (mailbox).
• Preparation of all client refund requests.
• Inspecting documentation aligned with company policy.
• Assisting with the mailbox administration, filing and loading of payments on the bank.
• Proper record keeping of client refunds daily in excel.
• Performing analysis and providing feedback to management on refund processes and statistics.
• First approval of payments

Personal skills:

• Must be a professional
• Have a positive attitude
• Be a team player, motivate and encourage team members and ensure team morale remains high in a fast pace working environment
• Create efficient work patterns through organization
• Pay special attention to detail
• Possess strong communication skills
• Computer literate
• Multitask oriented
• Possess values and beliefs that are in accordance with the company’s core values.

Requirements:

• Must have a Matric Certificate
• 2-3 years’ experience in a similar position or in organizations creditors department
• Own vehicle with Valid Driver’s License
• Excel skills
• Bilingua