Client Services Clerk at Ampath

Purpose of Position:

• To provide fast and professional client services to ensure client satisfaction.

Requirements:

• Certificate: Office Administration, Grade 12

Required Experience:

• Experience in a medical environment, Knowledge: LOA Protocol, Knowledge: Meditech system, Knowledge: MS Excel, Knowledge: MS Word

Key Responsibilities:

• Assist with the Switchboard functions in order to correctly refer clients, Compile, print and distribute route reports in order to ensure correct distribution of results, Compile the Insurance reports via EDI to ensure reports are submitted according to specified times, Handle life threatening results to ensure turn-around-times are met, Handle the outreach batch to ensure correct distribution of results, Maintain good client relations to promote the image of Ampath, Maintain hardware to ensure effective operations