Clinical Associate (Online Health Service) - Digital Services (Part-time) at Intercare Group South Africa

CRITICAL OUTPUTS

• Conduct online patient assessments, including gathering medical histories and other relevant information.
• Work under the supervision of medical doctors to evaluate and diagnose patients online.
• Consult with patients online to prescribe treatments, medications, referral documentation and education as required and within scope of practice.
• Provide patient education on health conditions, treatment options, self-care practices, medication use, lifestyle changes, and preventive healthcare measures.
• Accurately document online patient interactions in the electronic medical record (EMR).
• Ensure compliance with data privacy and confidentiality regulations.
• Maintain professionalism, courtesy and confidentiality when interacting with patients and fellow healthcare professionals.

REQUIREMENTS

• Bachelor's degree in Clinical Medicine (BCMP) or equivalent recognised by the HPCSA.
• Active HPCSA registration as a Clinical Associate.
• A minimum of 3 years’ clinical experience in directly caring for patients.
• Experience in the primary care setting and/or delivery of telehealth services will be an advantage.
• Strong knowledge of medical terminology, diagnosis and management of common primary care conditions and telehealth best practices.
• Excellent communication skills, both written and verbal.
• Ability to work effectively as part of an integrated health care team.
• Proficiency in using telehealth platforms and electronic medical records (EMR) systems.
• Dedication to patient-centered care and adherence to ethical and professional standards.
• Assertiveness, diplomacy, and integrity.
• Certain minimum device and connectivity requirements apply.