Vacant Jobs at Intercare Group South Africa

CRITICAL OUTPUTS

• Activating of stock and stock adjustments
• Maintaining of nappi codes, stock description codes and stock combination lists
• Identifying trends & investigating  of trends, risks &  problems
• Maintaining tariff lists and getting tariff info from the funds
• Coordinating medical aid contracts with funds
• Daily, weekly, monthly reporting of walkouts, ages, stock (dashboards)
• Reconciling of receipts & bank statements.
• Capitation and Health ID reconciliation and billing

REQUIREMENTS

• Grade 12 (Matric)
• Degree/Diploma in Accounting
• 2-3 years administration experience in the Finance & Inventory environment
• Intermediate MS Excel skills
• Previous medical industry experience advantageous
• Customer focused but able to be assertive when necessary
• High level of accuracy required
• Knowledge of GoodX / AS400 systems advantageous
• Advanced level of computer literacy
• Strong financial acumen, ability to do reconciliations and complex calculations
• Excellent communication skills (Written and verbal)

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CRITICAL OUTPUTS

• Support therapeutic and multi-disciplinary activities to achieve desired patient outcomes.
• Ensure accurate medication administration.
• Ensure documentation is in accordance with the policy and within the legal framework
• Actively maintain stock management processes.
• Ensure that the disposal of medical waste, human tissue and medicine is in accordance to OHS Regulations.

REQUIREMENTS

• Grade 12
• SANC Registration as an Enrolled Nurse
• Diploma/Degree in nursing leading to qualification as Enrolled Nurse 
• 2-3 years’ experience within a clinical environment
• Computer proficiency (MS Office) essential
• Surgical and Medical ward experience advantageous

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CRITICAL OUTPUTS

• To function as part of a team under supervision of a Registered Nurse.
• To maintain the comfort of the patient and do regular observations.
• To promote and maintain good communication skills with the multidisciplinary team and the patients’ family.
• To maintain patient confidentiality.
• To maintain effective recordkeeping as required by Intercare policies/procedures.
• To adhere to infectious control policy and procedure.
• To use resources appropriately without wastages and abuse of equipment and consumables.

REQUIREMENTS

• Grade 12
• Qualified as Enrolled Nurse Auxiliary
• Registration with SANC
• Minimum 2-3 years experience in medical, surgical and geriatric care
• Previous experience within a Sub-Acute/Rehabilitation Environment would be advantageous

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CRITICAL OUTPUTS

• Conduct online patient assessments, including gathering medical histories and other relevant information.
• Work under the supervision of medical doctors to evaluate and diagnose patients online.
• Consult with patients online to prescribe treatments, medications, referral documentation and education as required and within scope of practice.
• Provide patient education on health conditions, treatment options, self-care practices, medication use, lifestyle changes, and preventive healthcare measures.
• Accurately document online patient interactions in the electronic medical record (EMR).
• Ensure compliance with data privacy and confidentiality regulations.
• Maintain professionalism, courtesy and confidentiality when interacting with patients and fellow healthcare professionals.

REQUIREMENTS

• Bachelor's degree in Clinical Medicine (BCMP) or equivalent recognised by the HPCSA.
• Active HPCSA registration as a Clinical Associate.
• A minimum of 3 years’ clinical experience in directly caring for patients.
• Experience in the primary care setting and/or delivery of telehealth services will be an advantage.
• Strong knowledge of medical terminology, diagnosis and management of common primary care conditions and telehealth best practices.
• Excellent communication skills, both written and verbal.
• Ability to work effectively as part of an integrated health care team.
• Proficiency in using telehealth platforms and electronic medical records (EMR) systems.
• Dedication to patient-centered care and adherence to ethical and professional standards.
• Assertiveness, diplomacy, and integrity.
• Certain minimum device and connectivity requirements apply.

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CRITICAL OUTPUTS

• Perform clinical rounds with doctors.
• Be responsible and accountable for the physical, social and emotional care of all patients allocated to you on any shift.
• To conduct hourly patient rounds, and ensure that doctor’s orders are carried out.
• Keep the doctor informed of test results received, changes in patient conditions and adverse reaction to treatment.
• Ensure that all patient needs are met by assessing needs, planning and implementing nursing care plan and continuous evaluation of efficacy of care rendered.
• To record all interactions and interventions with patients on the appropriate documentation.

REQUIREMENTS

• Grade 12
• SANC Registration as Registered Nurse
• Diploma/Degree in nursing leading to qualification as Registered Nurse 
• 2-3 years experience as a Registered Nurse advantageous
• Computer proficiency (MS Office) essential

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CRITICAL OUTPUTS

• Be familiar with the rules of the funders.
• Ensure all accounts and short payments are followed up on after processing of remittances.
• Remittance advices are reconciled accurately.
• Manage the age analysis to ensure accounts are paid promptly.
• Ensure only valid accounts are handed over to collection department for collection.
• Ensure all write offs are in line with Company Policy and Procedure.
• Be able to handle all patients and practice related queries in a professional manner, within required time frame.

REQUIREMENTS

• Minimum: Grade 12
• Finance related qualification will be advantageous
• Minimum 2 years experience in a debtor’s environment processing medical accounts advantageous
• Understanding of Medical Accounts and Medical Aids
• Knowledge of the  GoodX system will be advantageous
• Strong verbal and written communication skills
• Highly organised and able to tackle multiple tasks
• Customer service orientation and team player
• Financial and business acumen
• Ability to work well under pressure
• Attention to detail

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DUTIES & RESPONSIBILITIES
 

• Provide efficient, friendly and professional telephone services in patient care.
• Assist patients in accurately completing appropriate forms, and document all information in accordance to internal policies and procedures.
• Responsible for all processes related to the reception-patient journey, e.g. booking, arrival and payment of patient on the relevant system.
• Direct all customers to the appropriate location, services and Professional.
• Ensure patient confidentiality at all times according to POPIA.
• Ensure that the reception area is always neat and tidy.
• Refer all emergency cases to the nurse’s station according to protocol.
• Assist patients with basic account queries and escalate as necessary.
• Collect all co-payments and account balances according to Intercare policies and procedures.
• Execute and adhere to daily cash-up and banking processes.

REQUIREMENTS

• Minimum qualification: Grade 12.
• Previous experience in a customer focused service environment, e.g. reception, will be advantageous.
• Computer proficient.
• GoodX system experience will be advantageous.
• HPCSA registration as a registered Dental Assistant.

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CRITICAL OUTPUTS

• Assisting the Medical Practitioner in the pre-screening, treatment and care of patients
• Assist Medical Reception in the prioritizing of medical emergencies.
• Actively maintain stock management processes.
• Maintain emergency trolley in accordance with company policies and procedures.
• Ensure effective maintenance of schedule 5 and higher drug register according to DoH regulations
• Ensure that the disposal of Medical waste and human tissue is in accordance to OHS Regulations.
• Assume responsibility for the opening and lock-up of the branch.
• Effectively attend to customer complaints and escalate to Practice Manager where applicable.

REQUIREMENTS

• Grade 12
• Minimum Qualification: Diploma/Degree in nursing leading to qualification as Registered Nurse 
• 2-3 years experience within a supervisory position advantageous
• Computer proficiency (MS Office) essential
• SANC Registration as Registered Nurse

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CRITICAL OUTPUTS

• Manage accuracy and integrity of data.
• Ensure sound Dental operational practices aligned with the Dental operating Model.
• Quality customer service aligned with Intercare’s vision, mission, and values.

REQUIREMENTS

• Grade 12.
• Completion of approved training course in Dental Assisting , or any equivalent combination of training and experience.
• Previous experience in a customer focused service environment.
• Computer proficiency (MS Office).
• Knowledge of the principles, practices, and procedures of general dentistry as applied to assisting a Dentist in the treatment and care of patients.
• Advanced knowledge of dental terminology.
• Basic understanding of the functioning of dental healthcare Environment.
• Knowledge of treatment codes used in dentistry in doing quotations for advanced dentistry treatment procedures.
• Specialised dental procedures with the main focus of aesthetic dentistry.
• Experience in billing procedures on GoodX.
• Registered or in the process of registering with HPCSA as Dental Assistant.

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CRITICAL OUTPUTS

• Assisting the Medical Practitioner in the pre-screening, treatment and care of patients
• Assist Medical Reception in the prioritizing of medical emergencies.
• Actively maintain stock management processes.
• Maintain emergency trolley in accordance with company policies and procedures.
• Ensure effective maintenance of schedule 5 and higher drug register according to DoH regulations
• Ensure that the disposal of Medical waste and human tissue is in accordance to OHS Regulations.
• Assume responsibility for the opening and lock-up of the branch.
• Effectively attend to customer complaints and escalate to Practice Manager where applicable.

REQUIREMENTS

• Grade 12
• Minimum Qualification: Diploma/Degree in nursing leading to qualification as Registered Nurse 
• 2-3 years experience within a supervisory position advantageous
• Computer proficiency (MS Office) essential
• SANC Registration as Registered Nurse