Clinical Interviewer at HSRC

Minimum Requirements

• Post-graduate Diploma in Psychology (equivalent to Honours level) or Bachelor of Psychology qualification or Bachelor of Social Work
• Registration with the HPSCA as a Counsellor or Social Worker
• Strong qualitative analytic skills.
• Experience with multi-phase projects
• Fluency in English and isiZulu
• Ability to use Microsoft Word
• Good interpersonal, organisational and problem solving skills
• Ability to work accurately, independently and in a team
• Ability to work to strict deadlines and attention to detail

 Preference will be given to candidates who have:

• Preference will be given to candidates with a Masters Degree in Clinical, Counselling Research Psychology or Social Work or demonstrable progress towards completion of their Masters
• Previous experience with in-depth interviews or facilitating focus groups
• Previous experience with counselling or psychological support case management
• Previous research experience with children or other vulnerable groups
• Experience with qualitative data coding using Atlas TI or NVivo
• Demonstrable experience in transcription and translation from Zulu to English
• A valid and unendorsed driver’s license
• Experience of working in rural communities
• Willingness to work after hours and over weekends

 Duties & Responsibilities

Key responsibilities:

• Working with the qualitative manager to ensure that data collection activities are conducted smoothly, ethically, and completed to deadlines
• Recruiting adult research participants and key stakeholder informants (for example community health workers or clinic staff)
• Scheduling and undertaking key informant and stakeholder in-depth interviews
• Collecting interview notes and facilitating audio recording of the interview.
• Recruiting participants and conducting focus group discussions with adults, adolescents and children
• Participating actively in team review meetings and feedback discussions
• Debriefing internal staff and/or participants in the event of psychological distress arising from the data collection process
• Initiating referrals to mental health/psychological support services for participants as and when the need arises
• Initiating referrals to the Employee Wellness Programme for staff needing ongoing mental health/psychological support
• Monitoring referred cases and providing the necessary support for both staff and participants to access continuing mental health/psychological support
• Keeping an up-to-date log or report of all referred cases
• Completing some transcription and translation of interviews from Zulu into English
• Ensuring qualitative data is correctly stored and uploaded using data technology provided
• Assisting with data collection activities, following up on research participants and contact visits
• Maintaining documentation and records of all field activities, and prepare field reports
• Adhering to ethical conduct requirements at all times in the field and office
• Carrying out any other activities deemed necessary for the success of the project