Cloud Solution Architect at Microsoft

Responsibilities

Customer Centricity

• Customer Satisfaction - Drive positive Customer Satisfaction & become a trusted advisor.
• Customer/Partner Insights - Provide feedback & insights from customers/partners.

Business Impact

• Consumption (Cloud & Support) growth - Develop opportunities tdrive Customer Success business results & help Customers get value from their Microsoft investments.
• Resolution of Customer Blockers - Identify resolutions tCustomer blockers by leveraging Microsoft Cloud and professional subject matter expertise. Deliver according tMicrosoft Cloud and industry best practices and using repeatable Intellectual Property (IP)

Technical Leadership

• Learn It All - Align individual skilling tteam/area demands & Customer Success goals
• Accelerate customer outcomes - Share expertise in relevant communities, contribute tIntellectual Property (IP) creation & re-use taccelerate customer outcomes.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field experience in Microsoft cloud technologies (Azure, M365, D365, or Power Platform), infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, customer success, and/or consulting