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  • Posted: Apr 17, 2026
    Deadline: May 31, 2026
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  • Based in Somerset West, Helderberg Personnel was established in 1998. The company initially started doing placements in the Helderberg Basin and over the years expanded nationally. Our background has proved to be invaluable in providing a high standard of recruitment, screening, evaluation and placement of candidates. Our Value proposition: The true value p...
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    Cluster Central Reservations Manager - Hospitality Industry

    Purpose of the Role:  

    • Managing the full reservations function, ensuring accurate bookings, excellent guest communication, and optimal occupancy across all properties.

    Key Responsibilities Include but Are Not Limited To:

    • Managing reservations across multiple guest house properties
    • Handling all booking enquiries via phone, email, and online platforms
    • Maintaining accurate booking records and updating systems
    • Coordinating with property teams regarding guest arrivals and requirements
    • Assisting with rate management and occupancy optimisation
    • Handling after-hours queries and urgent booking matters when required

    Criteria:

    • 3-5 years’ experience in reservations or accommodation operations
    • Proven reservations management experience within the hospitality sector
    • Strong understanding of booking systems and processes
    • Ability to work independently with minimal supervision
    • Fully bilingual
    • High level of computer literacy
    • Strong attention to detail and organisational skills
    • Must reside in or near Stellenbosch
    • Hybrid working environment (Stellenbosch-based satellite office & head office)
    • Own vehicle when travelling locally based on area

    Remuneration and Hours of Work:

    • Market-related salary
    • Hybrid working environment (home office and Stellenbosch-based satellite office)
    • Availability required after hours for reservation-related queries

    Closing Date: 2026-04-25

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Helderberg Personnel on webapp.placementpartner.com to apply

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