Collections Clerk at LabourNet

Job Description

We currently have an exciting position available for a Collections Clerk, to be based at our Head Office branch in Rosebank.

You are responsible for
Inclusive of, but not limited to:

Administration:

• Daily activity sheet is submitted to the Financial Executive
• Weekly reports are circulated to Exco and Manco 
• Invoices and statements queries are resolved within 8 hours

Reconciliations:

• All debtors reconciliations are done on an ad hoc basis and queries are handled within 8 hours.

Debt Collections:

• Ensure that the age analysis is evaluated every Monday and Friday.
• 40 unique phone calls are made per day.
• Overdue debtor queries are handled within 8 hours.
• All relevant documentation is sent within 24 hours.
• The letters of demand are accurately completed and sent out.
• LOD tracking file is up to date.
• Age analysis file is up to date and daily calls are recorded.
• Debtors targets are met.

Quality:

• All calls are up to the required standard
• All queries are resolved within 8 hours

Qualifications

You'll need a customer-first mindset and the following skills to succeed in this role:

• Grade 12
• Relevant qualifications in the accounting field
• Intermediate MS Office (Excel, Word, PowerPoint, Outlook)
• At least 2 years of debt collecting experience
• Pay attention to detail.