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  • Posted: May 14, 2026
    Deadline: Not specified
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  • Evolution Group (Pty) Ltd is a diversified import and distribution business of global brands and private label goods.
    Read more about this company

     

    Collections Strategy Analyst- Engage Grade 7

    Areas of responsibility

    Data Analysis and Insights:

    • Extract, manipulate, and analyse portfolio and collections data (SQL, Excel)
    • Identify trends, patterns, and performance gaps across segments, channels, and campaigns
    • Translate data into clear insights and actionable recommendations
    • Perform deep-dive analysis on underperforming areas to identify root causes

    Strategy Execution and Testing:

    • Support the implementation of collection strategies across operational channels (Call Centre, Digital, EDC, etc.)
    • Assist in designing and executing A/B tests to evaluate strategy effectiveness
    • Track, measure and report on test outcomes and recommend next steps
    • Drive execution of approved strategy changes and enhancements

    Performance Monitoring:

    • Monitor key collections performance metrics (e.g. RPC, PTP, conversion, yield)
    • Track strategy and campaign performance against expectations
    • Highlight risks, opportunities and areas requiring intervention
    • Provide ongoing feedback to improve operational effectiveness

    Reporting:

    • Develop and maintain regular reporting (daily / weekly / monthly)
    • Build dashboards and performance views to support decision-making
    • Present findings in a clear and structured manner to stakeholders

    Process and Continuous Improvement:

    • Identify opportunities to improve strategy execution, data flows and reporting efficiency
    • Support optimisation of operational processes through data-driven insights
    • Contribute to building scalable and repeatable analytical approaches

    Collaboration:

    • Work closely with the Data Scientist, Collections Operations, Call Centre, Digital and other stakeholders
    • Support alignment between analytical insights and operational execution
    • Engage with stakeholders to understand business needs and translate into analytical outputs

    Customer and Portfolio Insights:

    • Analyse customer behaviour and payment patterns to inform targeting and treatment strategies
    • Support segmentation and prioritisation of accounts based on risk and value

    Requirements

    • Bachelor’s degree in Finance, Economics, Business Administration, Statistics, or a related field.
    • 2–5 years’ experience in data analysis, collections, or financial services

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Evolution Group (Pty) Ltd on evolution.mcidirecthire.com to apply

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