Commercial KYC Officer at Absa

Job Summary

• To deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Supports the business in the end to end processing of account opening.
• Accompanies the Relationship Manager to the customer to understand business requirements and assist in the development of a tailored solution.
• Develops and maintain relationships during the on boarding period with key contacts within the client’s profiles & internal stakeholders.
• Receives the account application forms, documents and information required to build the customer KYC file.
• Identifies all potential issues and escalate appropriately to avoid delays in the process. Reviews the files and ensure completeness of Customer Due Diligence and compliance with all KYC/Compliance policies/standards and procedures prior to sending to the KYC On Boarding Manager for review and sign off.
• Reviews any adverse information and escalate adverse media to the Relationship
• Manager/Personal Banker for appropriate review, discounting and sign off.
• Reviews all requests for on boarding new customers, opening additional accounts for existing customers, changing bank mandate and related parties.
• Proactively spot KYC issues in respect of any request/transaction.
• Ensure that client expectations are set against the defined Service Level Agreements (SLAs) and that these SLAs are always managed and complies with all policies and procedures required by the bank. Perform all other duties as reasonably assigned.
• Maintains records of all Reputational Risk Forms / PEP Forms / High Risk approvals obtained.
• Diarize any regular monitoring required as part of on-boarding conditions and initiating related customer reviews where necessary.
• Supports the Relationship team in the on-going monitoring of the accounts, by providing guidance in respect of business and transaction structures.

Escalate any irregular / non-compliant files to senior management, including

• Compliance.
• Supports the relevant stakeholders to comply with any regulatory or internal reviews. Supports the team to satisfactorily close all findings related to assurance work by
• SLOD or FLOD, as well as external reviews.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)