Job Vacancies at Absa

Job Summary

• Drive the design and delivery of complex fit for purpose, business strategy-aligned, high impact, cross domain technology solution blueprints & associated solutions & build architectural capability in Dev teams across an estate.

Job Description

Architecture

•  Leverage a solid & deep understanding of the organization strategy to identify, design & deliver relevant, scalable, testable, re-usable technology solutions
•  Work in collaboration with delivery teams to independently analyse customer requirements & varying business capabilities & leverage analysis to identify & accurately spec / frame ‘the complex business problems we are aiming to solve’ with each solution design or solution evolution
•  Through the above processes, leverage emotional, social & business / commercial quotient to understand consumers and the broader range of stakeholders, their opinions & perspectives and reconcile these within the solution designs (negotiation skills and dealing with complex and divergent stakeholder opinions are a must)
•  Leverage expertise in analytical & creative problem solving to synthesise a solution design (build a solution from its components) beyond the analysis of the problem
•  Lead design thinking processes to successfully deliver solution blueprints & associated roadmaps
•  Create end to end solution blueprints & ensure these can be implemented across all phases of the initiative life-cycle (ideation through to product launch & commercialization)
•  Design & or contribute to the design & implementation of detailed feasibilities & business cases
•  Leverage a strong engineering background to make the right choices in solution design – this knowledge includes but is not limited to: domain driven design, loosely coupled integration, microservices and other modern software design practices
•  The above extends to identifying the best fit tools to be used for a particular solution, understanding those that would not be a good choice and leveraging researching skills to pivot towards something better
•  Assume ‘one stop’ shop accountability for solution blueprint design & delivery decisions within an organization based on the above
•  Work with project / program management teams to design solution roadmaps aligned to the strategic requirements of an organization and through which the solution can be implemented across all phases of the initiative life-cycle (ideation through to product launch and commercialization)
•  Work embedded, as part of a delivery team, to ensure the successful design & implementation of solution blueprints
•  Ensure that the detail of the solution (across all architecture domains) is accurate to the implementation of the initiative, true to the bank’s architectural principles/preferences, implementable by the different teams involved in the solution
•  Work as part of embedded delivery teams to conduct solution reviews, code reviews, testing and other disciplines associated with solution design & delivery
•  Attend various Group & Business specific architectural design forums and present solution designs and detailed business cases for approval
•  Leverage synthesis & creative problem skills to identify risk (impending danger & challenges) and work with a cross functional group of stakeholders across the value chain for support & direction
•  Conduct solution reviews against defined customer metrics and ensure the ongoing achievement of business results through solution implementation
•  Ensure a solid understanding of emerging & evolving architectural principles and hold one stop shop accountability for the evolution of solutions in alignment with these principles (where it makes sense to do so)
•  Build architectural capability across delivery teams in a business to ensure ongoing evolution of skills in solution delivery
•  Contribute to the architecture body of knowledge
•  Contribute to the design & evolution of architectural principles and preferences

People

•  Participate in peer reviews (code, solution, testing etc.) and transfer knowledge and capability across delivery teams for improved solutioning & evolving architectural practices
•  Set & Cascade solution direction across technology delivery teams
•  Build & evolve the architectural capability of Delivery teams across the business – through active coaching & information / knowledge sharing
•  As an SME, support the proactive attraction, recruitment, development, & retention of strong technology teams across an estate
•  Leverage and embed agile practices in delivery teams and work to build strong self-directed, high performance teams through agile working practices (including daily, weekly, etc. sprint routines, regular & honest feedback etc.)

Financial & Vendor Management, Risk & Governance

•  Carry the ‘one stop shop’ accountability for all risk associated with solution design (from ideation to deployment)
•  Apply the organization risk & governance frameworks
•  Ensure solution design alignment to Group guidelines & ensure solutions are sustainable for the enterprise
•  Proactively involve / engage chapter & guild leads in solution decision making, applying an enterprise wide lens to product & service development
•  Ensure solution design alignment to regulatory requirements and continuously update knowledge on regulatory requirements for the successful design of new & evolution of existing solutions
•  Deliver on time & on budget (always)

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• Work as part of an agile team to provide application support for specified tech products & services. This includes first line support & basic optimization, administration, configuration, maintenance & trouble shooting / problem solving with end users of these tech products & services.

Job Description

• This role is for an advanced desktop support engineer.  Must be able to provide highly technical, high-care, one-touch IT Support to high profile clients. 
• Since this role is the first line of defense for employees when technology has problems, it requires advanced operational knowledge of end user hardware, including laptops/PCs, smartphones, tablets and printers and IT accessories.  It includes the network components such as switches and routers. The candidate must be able to setup an office or home office location. 
• After the hardware, the next place problems might occur is the operating system, so candidates must have advanced knowledge of Windows, MacOS, iOS and Android. 
• Some of the common software tools used to manage systems are Microsoft Windows Server, Microsoft Active Directory and Exchange. 
• While every company has many different software applications, the most common by far are applications such as Outlook, Office and Teams, browsers, Cisco and Jabber.  Must be able to support all Cloud access and storage across a range of devices
• Must be able to support hardware and software network connectivity tools across LAN, Wi-Fi and LTE.  This role must be familiar with common network components such as routers, firewalls, and gateways.   Candidates should also be familiar with network topology and practices such as subnetting, virtual networks/VLANs and quality of service (QoS).  Common network protocols that are used on the job include DNS, SSL, DHCP and TCP/IP.  Candidates should have foundational knowledge in network security including backend functions like firewall configuration and frontend functions like endpoint antivirus.  Candidate must have knowledge of VPN connectivity tools like Zscaler and Cisco. 
• This role has strong ties to infrastructure, so candidates require familiarity with servers, storage, virtualization and network configuration.
• ITIL foundational knowledge and experience in Service Now or Service First will be a great advantage.
• Customer service is key for this role to manage the wide variety of requests.  The client list is composed of high-profile individuals who require immediate service delivery.  All queries are treated as high priority. 
• Communication skills are extremely important.  Candidate must be able to articulate their diagnosis, plans of actions and solutions from the simplest to highly technical forums.  Both verbal and written skills are very important.
• Candidates are working as part of a team.  Must be able to accept instructions implement quickly and efficiently and provide feedback without oversight.  At the same time, they should be able to collaborate effectively and offer insights and solutions in every situation.  Building relationships and networks is vital for this role as the candidate must interact with internal and external suppliers and teams. 
• Feedback skills are vital in ensuring visibility and providing context and status updates.  This role requires strong interaction within VIP IT support team, manager and accountability to all stakeholders is a key feature. 
• Self-management is key.  This role requires self-awareness and insight.  Needs to manage emotions under pressure, remain consistent and inspire confidence in one’s ability and knowledge.
• Self-Learning is a necessity.  Candidates must have a high learning ability as the role is constantly evolving and new services are introduced.  The individual should be strong enough and flexible to adapt to the changing environment with minimal supervision. 
• Ability to work within principals and processes, adhere to timelines and guidelines and provide feedback by due dates.  Must be able to adopt new principals and process within minimum oversight. 
• Candidates must have a reliable car with insurance which they must be able to use for business travel.  Must already have a cell phone contract. Must be able to work shifts weekly and highly flexible in terms of time and travel.  The service is 24/7/365 within a rota system but candidate must be flexible to meet operational requirements.
• These are the list of requirements.  If the candidate meets the skills match in terms of A+, N+, Windows 10 and O365, I will be prepared to complete the rest of the training providing the candidate has a high self-learning profile.  They must be able to accomplish all certifications within 1 year, where we provided the budget and leave as required. 

Candidate must be prepared for online and physical demonstration of skillsets.

• ITIL Foundation 4 
• Microsoft Windows 10 
• Office 365 Fundamentals
• COMPTIA A+
• COMPTIA N+
• COMPTIA Security +

Apple Essential Skills 

• Mobile device support skills – Android and iOS
• Proficient in team tools such as SNOW, Africa Access, Request systems and others as required for job role.
• Ongoing self-awareness, emotional intelligence, customer service training to enhance interpersonal relationships in the professional environment.
• Business communication skills – verbal and written. 
• Develop problem solving and analytical skills
• Customer Service Delivery training

Education

• Bachelor's Degree: Information Technology

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To provide advice and support in practice formulation and associated best practice improvement tactics; enabling the provision of specialist research expertise.

Job Description

• Research Formulation: Produce complex research reports, recommendations and other insights. | Stakeholder Management: Establish and manage relationships with both internal and external sources of information/industry role players. Facilitate the process of generating and responding to customer needs | Knowledge sharing: Actively share knowledge and upskill team members and business to facilitate a greater understanding of research | : | : | : | : | :

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• This position will support operations across Finance Management by monitoring and analysing master data, key data, and relationship data within the function and facilitate alignment across the wider organisation. Review and ensure master data integrity in key systems and managing processes to support data linage and quality. Manage and implement methods to improve data reliability and quality to create consistent and machine-readable formats. Develop and test architectures that enable data extraction and transformation for predictive or prescriptive modelling.

Job Description

Job Duties:

• Lead the Design the construction of Finance Master Data Management Strategy in support of the Data Analytics initiative:
•  Provide expertise on its current data usage to drive harmonisation.
•  Coordinate design with the enterprise process owners, Group Technology, Finance Management and use case leads.
•  Validate vs Industry best practices, including ERP and add-on solutions ideal design.
•  Work with Finance Data Council members to identify any segment specific data requirements and ensure proper enablement.
• Coordinate the design of the finance elements across internal and external data domains:
•  Collaborate with Product, Supply and Vendor Data Councils to design the ideal construction of their finance related master data attributes

Lead Design Change:

•  Design the required change from As-Is to the To-Be construction. This change will include changes to ERP Master data structure, processes, systems utilisation and interaction with platforms and analytical tools across the bank.
• Lead Change Management & Deployment:
•  Support design and go-live processes of initiatives in Finance Management
•  Lead and oversee design of the Finance Management Master Data
•  Communications planning and impact analysis for the rollout of updated master data elements, processes and data sets
•  Support deployment of new Finance Master Data workflows, elements and processes
•  Manage and oversee 3rd parties particularly around managing any one-time data clean-up / mapping / new data set onboarding & creation

Lead Documentation and Guidelines:

•  Support the creation and updates of any material documenting requirements for master data. Manage any segment specific materials or guidelines.

Coordinate Updates and Testing:

•  Work with Group Technology to create any necessary updates to technology solutions and lead business testing for the segment
•  Develop, test and maintain architectures

Coordinate Segment Specific Needs:

•  Work with the other data councils to identify any segment specific data requirements and ensure proper enablement.
•  Align architecture with business requirements

Ensure all Business units are prepared and are properly resourced to deploy data changes for Finance Management:

•  Support the countries in their preparation and adoption of group processes and solutions through organising meetings / workshops /training session /post go live support.
•  Coordinate and monitor gaps and issues between countries (from a global Digital Foundations perspective) and manage issue resolution and escalation
•  Identify ways to improve data reliability, efficiency and quality
•  Use large data sets to address business issues
•  Use data to discover tasks that can be automated

Key Skills:

• Strong communication skills: Work across multiple regions, segments and with various levels of the organisation.
• Agile Learner: Impossible to know everything that is needed and must be able to take on new information and knowledge quickly
• Self-Starter: Able to operate on their own without day-to-day oversight
• Minimum Qualifications: Bachelor's Degree - Focus in Computer Science, Information Systems, Finance or other analytical area is preferred.
• Finance Accounting and Operational Data Knowledge: Understanding the use of key applications and processes specific to Finance Management Master data principles and the integration and use thereof across different business processes.

Global or Regional Experience - Experienced in the global environment with the organisational agility to work with multiple function and stakeholders Project Experience: Experienced in working in a fluid project environment, working with 3rd party resources and deployment of new solutions/processes. Proffered Qualifications: Analytics and Reporting: Background in designing and utilising business reporting and analytics Database-centric: Experience in working with data warehouses across multiple databases and developing table schemas. ERP/MDM/MDG/ Master Data Technical Knowledge

Education

• Bachelor's Degree: Computer and Information Science, Bachelor's Degree: Financial Sciences

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• To provide specialist advice and support relating to underwriting, applying set rules to guard against risk, in alignment with related scheme and policy conditions, through the execution of predefined objectives as per agreed SOPs.

Job Description

• Operations support and advice: Provide specialist underwriting support and advice against standard operating procedures | Ad Hoc duties: Provide support to customers and team as required on an ongoing basis | Compliance and Risk Management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Supports the business in the end to end processing of account opening.
• Accompanies the Relationship Manager to the customer to understand business requirements and assist in the development of a tailored solution.
• Develops and maintain relationships during the on boarding period with key contacts within the client’s profiles & internal stakeholders.
• Receives the account application forms, documents and information required to build the customer KYC file.
• Identifies all potential issues and escalate appropriately to avoid delays in the process. Reviews the files and ensure completeness of Customer Due Diligence and compliance with all KYC/Compliance policies/standards and procedures prior to sending to the KYC On Boarding Manager for review and sign off.
• Reviews any adverse information and escalate adverse media to the Relationship
• Manager/Personal Banker for appropriate review, discounting and sign off.
• Reviews all requests for on boarding new customers, opening additional accounts for existing customers, changing bank mandate and related parties.
• Proactively spot KYC issues in respect of any request/transaction.
• Ensure that client expectations are set against the defined Service Level Agreements (SLAs) and that these SLAs are always managed and complies with all policies and procedures required by the bank. Perform all other duties as reasonably assigned.
• Maintains records of all Reputational Risk Forms / PEP Forms / High Risk approvals obtained.
• Diarize any regular monitoring required as part of on-boarding conditions and initiating related customer reviews where necessary.
• Supports the Relationship team in the on-going monitoring of the accounts, by providing guidance in respect of business and transaction structures.

Escalate any irregular / non-compliant files to senior management, including

• Compliance.
• Supports the relevant stakeholders to comply with any regulatory or internal reviews. Supports the team to satisfactorily close all findings related to assurance work by
• SLOD or FLOD, as well as external reviews.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

• To deliver administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).
• Responsible for the day to day monitoring and control of all lending (both authorized & unauthorized) to the Retail Products within the business.

Job Description

• Monitor and control on a daily basis the out of order retail accounts and take appropriate action to normalize the position, within pre-determined policy rules.
• Undertake the review of all monthly advances control reports, assessing the information therein and making recommendations regarding the strategy to be employed in ensuring that such out of order accounts are returned to order within the shortest possible time.
• Discuss with RMs on accounts out of order and appropriate action to normalize position, within pre-determined policy rules.
• Maintain a daily system for Monthly & quarterly account review
• Monthly review of accounts submitted to RMs
• Review and recommend accounts for collection
• Send out notices and letters to customers
• General filing of reports and documents
• Adhere to Service Level Agreements  (SLA)
• Any other duties and support to the Head of Underwriting by key stakeholders

Education

• Further Education and Training Certificate (FETC): Office Administration (Required)

go to method of application »

Job Summary

• To deliver operations administrative support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Supports the business in the end to end processing of account opening.
• Accompanies the Relationship Manager to the customer to understand business requirements and assist in the development of a tailored solution.
• Develops and maintain relationships during the on boarding period with key contacts within the client’s profiles & internal stakeholders.
• Receives the account application forms, documents and information required to build the customer KYC file.
• Identifies all potential issues and escalate appropriately to avoid delays in the process. Reviews the files and ensure completeness of Customer Due Diligence and compliance with all KYC/Compliance policies/standards and procedures prior to sending to the KYC On Boarding Manager for review and sign off.
• Reviews any adverse information and escalate adverse media to the Relationship
• Manager/Personal Banker for appropriate review, discounting and sign off.
• Reviews all requests for on boarding new customers, opening additional accounts for existing customers, changing bank mandate and related parties.
• Proactively spot KYC issues in respect of any request/transaction.
• Ensure that client expectations are set against the defined Service Level Agreements (SLAs) and that these SLAs are always managed and complies with all policies and procedures required by the bank. Perform all other duties as reasonably assigned.
• Maintains records of all Reputational Risk Forms / PEP Forms / High Risk approvals obtained.
• Diarize any regular monitoring required as part of on-boarding conditions and initiating related customer reviews where necessary.
• Supports the Relationship team in the on-going monitoring of the accounts, by providing guidance in respect of business and transaction structures.

Escalate any irregular / non-compliant files to senior management, including

• Compliance.
• Supports the relevant stakeholders to comply with any regulatory or internal reviews. Supports the team to satisfactorily close all findings related to assurance work by
• SLOD or FLOD, as well as external reviews.

Education

• Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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Job Summary

Spearhead Customer on Boarding & Remediation Activities by:

• Executing the bank’s strategy in respect of Customer on Boarding & Remediation
• Serving as a point of escalation to Senior Management and other relevant stakeholders in respect to there on going annual review. 
• Directing and guiding Customer Data remediation Team ensuring relevant gap analysis is carried out prior to accounts remediation.
• Managing On Boarding risk and issue management as required.

Job Description

• Owns the On Boarding process from a First Line of Defence perspective ensuring all documentation is compliant with current Regulatory and Policy KYC standards.
• Manages the client on boarding experience, expectations and communications
• Acts as the one stop shop for Retail customers from initiation of the KYC process up to the point where an account number has been allocated                 
• Reviews and understands the business requirements of targeted customers and assist in the development of a tailored solution through continuous assessment of current process for on-boarding and remediation of clients, in line with financial crime regulatory and policy requirements.
• To review all requests for account opening and ensure completeness of Customer Due Diligence and Compliance with all KYC/Compliance policies/standards and procedures.
• Proactively spot KYC issues in respect of any request/ proposed activity.
• Ensure all Gap analysis on accounts to be remediated is completed and communicated to Relationship Managers and Personal Bankers, receive information and update files and systems.
• Serves as a single point of alignment between Financial Crime Compliance and Operations.
• Regular reporting to Head of Financial Crime in respect of Turn Around Time and adherence to Service Level requirements for customer on boarding.
• Periodically brief the Head of Financial Crime on the control areas of concern within their environment; and agree on action/ remedial actions to improve performance.
• Review Audit findings and risk events and ensure all findings are closed within agreed timescale
• Ensure that all team members comply with all policies and procedures required by the bank.
• Ensure that all findings raised by assurance provider (Second and Third lines of defence) are shared within the network to improve control environment and avoid repeat finding.
• Ensures that all conditions of approval provided by Financial Crime Compliance in relation to on-boarding requirements are duly embedded, monitored and remain up to date.
• Own remediation items relating to the On-boarding process, required by audit and assurance reviews and report on the results as required.
• Perform all other duties as reasonably assigned
• Build and develop a high performing team through embedding performance development and coaching. Ensure that team members receive coaching and feedback in order to develop and achieve their maximum potential.
• Provide technical support to their team members on all aspects of Financial Crime Compliance.
• Discuss and finalise Performance Development Plans and ratings for all members of staff.
• Determine and manage Training Needs Analysis and Succession plans for all team members.
• Ensure team members are adequately trained to carry out their roles and train new members.
• Manage staff attendance levels, including approval of leave. Compile monthly absence statistics (annual leave, sick leave, family responsibility leave, maternity leave, study leave etc.), and submit to People Function for record keeping.
• Ensure that team members own and manage customer queries and complaints by taking ownership and resolving in a timely manner. Act as the escalation point for their unresolved queries and complaints.
• Create an empowering environment for team members, encouraging individual initiatives aligned with team objectives.
• Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.

Education

• Higher Diplomas: Business, Commerce and Management Studies (Required)

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Job Summary

• The Pan Africa Head of Product Management for Institutional Trade will be required to plan, develop and grow the Institutional Trade product propositions. The Product Head will work closely with key stakeholders to articulate the vision/ direction of the product and the product priorities. Build consensus across the organisation on the product direction and priorities and obtain commitment from stakeholders across the group to align behind the product plans. This is achieved by driving, developing and implementing the strategic direction and managing or influencing the execution of tactical activities for the Institutional Trade business across all key markets.

Job Description

In this role you will be accountable for;

• Understand customer needs to develop and drive the customer proposition per segment and product area
• Own respective product P&L
• Develop the short and  medium  term  product strategy across segment & sectors for the product environment for the required product set
• Drive the appropriate use of expert teams in developing plans that will ensure market growth and customer satisfaction. These teams include but are not limited to the research team, other product teams, sales, operations, helpdesk, marketing, legal and compliance, change and technology teams.
• Develop and grow the market through the development of new revenue generating  products or enhancing existing solutions
• Work with the FI sales team to determine appropriate product strategy per sector to enable pipeline opportunities
• Responsible for ensuring that all impacted stakeholders across the Group understand and support the agreed strategies for the area i.e.  Change, IT, Digital Operations, Risk teams, Credit, Segment and Sector, etc.
• Ensure that all members of the team understand processes, control requirements and risk management frameworks that have been designed for the area.
• For audit findings that have an impact on the area,  identify, sign off and ensure implementation required actions
• Allocate duties to team members in order to achieve operational targets including prioritisation and work schedules.
• Based on gaps identified, motivate requests to the manager for additional resources including people, budget and equipment.

Please send us your CV if you have:

• BCom Degree with Honours or MBA/MBL preferable
• 10 years (Technical/Managerial) experience specifically in Trade Finance is required
• 5 years experience with Distribution experience
• 10 years’ experience Product Management  in the banking environment

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

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Job Summary

• To implement and provide training support to Business, Mid Corp and Corporate customers along with operational technical support of all Cash Management solutions within the customer's domain.

Job Description

Your key accountabilities in this role will entail:

• Do software installations at the customer’s site as requested e.g. Installation of products, making sure that the customer’s requirements are met.
• Deliver customer training, on-site to ensure that the customer understands the new product or provide additional training as required by the customer.
• Assist customers with problems relating to their software, hardware, modems and networks as it impacts Absa's products by providing onsite assistance.
• Train clients to interpret BOP codes and Exchange Control requirements where applicable
• Forge close working relationships with all customers in your portfolio to ensure excellent client support is delivered and to give personal attention to problems as they arise.
• Conduct site visits to address technical queries, by assisting clients and dealing with technical issues on-site.
• Prioritising and managing several open cases at one time, managing various client projects simultaneously ensuring that customer expectations are met.
• Ensure that all enhancements required by clients are submitted to the Product area which allows the Technical Support and Training Advisor to have an input into the generation of new products/enhancements.
• Identify product processing efficiencies that can be undertaken to streamline the turnaround times on products in conjunction with the Technical Advisors, channel through Line Management to relevant Product Managers/Product Development Specialists/Service Support Teams.
• Send in your CV if you have a 3-year National Diploma and 5 years related experience in customer implementations and training in the financial services industry

Education

• Diploma: Banking (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised

go to method of application »

Job Summary

• The Senior Governance and Reporting consultant will be responsible for driving and managing an effective risk management culture for Transactional Enterprise Risk looking at both Operational and Strategic Risks through ensuring efficiency of governance structures, effective stakeholder management and meaningful reporting to internal and external stakeholders.

Job Description

Your key accountabilities in this role will entail:

Governance and Reporting:

• Drive and manage risk management reporting inkling risk events to TXB and CIB executives.
• Enable value-add management information and reporting for executive business decision making.
• Consider information received from business units and translate into less complex executive summaries as needed.
• Ensure that the reporting process is efficient, and that duplication is avoided.
• Ensure business ownership and clarity is provided to business units on minimum reporting standards.
• Ensure efficiency of all defined governance forums
• Ensure a clear, concise governance process is implemented.
• Implement assurance processes to demonstrate embedding of policies within the business
• Define the metrics, indicators and dashboards for reporting.

Stakeholder Management 

Build and maintain an effective working relationship with key stakeholders across the enterprise.
Enterprise Risk

Own and drive the enterprise Risk.

• Partner with Enterprise Stakeholders for Fraud, Technology, Cyber and Information Security, Data, Process Management, Suppliers, Credit, Payments, People, Resilience, Tax, Financial Reporting and Legal Risk , through a check and challenge of assessment outcomes , ratings and findings, to facilitate effective risk management.
• Send in your CV if you have a B Degree; 8 years Risk Management experience as well as 2 Years Assurance and  Reporting experience

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised