Commercial Support at V&A Waterfront

Job Objectives:

Lease Negotiation

• Assist with Leasing of vacant commercial space in existing portfolio and developments
• Assist with procuring new commercial tenants
• Assists the Senior Leasing Consultant and assists the Senior Manager: Commercial Property Commercial with implementation of the Commercial Leasing strategy
• Assist with the marketing of all vacant areas in the most effective manner
• Manage and assist with the negotiation of Lease Agreements (renewal / new)
• Submission of monthly reports to Commercial Leasing Manager

Stakeholder Engagement 

• Ensure Tenant Retention through excellent relationships, customer service, as well as liaison with external service providers and internal BU’s
• Develop and maintain strong commercial and industry relations to maximize lead potentials, key relationships being Tenants and Commercial Brokers
• Building strong relationships within the organization (key business units Finance and Legal)
• Ensure that Tenants are serviced properly and timeously in terms of responding to their queries and requests (key, keeping tenants happy)
• Report any improvement or maintenance needs to the relevant stakeholders
• Ensure that all company procedures are followed, with specific relevance to the Tenant/Landlord relationship, legal process, and finance process

     General Finance and Administration

• Daily reporting to and check-ins with Manager and other Stakeholders
• Ensure all financial procedures are always followed
• Implement sound accounting practices and procedures
• Assist Commercial manager/Exec with establishing market rental for the annual budget procedure
• Prepare all relevant letters and email communication that is in keeping with the V&A brand and service delivery
• Verify reports from service providers and follow the relevant escalation process to ensure resolution
• Manage and update leasing and property management forms
• Responsible for the compilation of parking leases and the distributing thereof to tenants
• Conduct data and trends analysis
• Manage and load all commercial billings
• Support Senior Manager: Commercial Leasing and Property and Leasing consultant with all administrative and PA roles
• Be the first admin person for all MRI tasks

New Business

• Develop and maintain commercial tenant database (local, national & international)- prospective tenants, discuss with Leasing Manager monthly, follow ups on markets, keys areas and best tenant fit for space.
• Establish and/or maintain systems to monitor leads and deals- report to Leasing Manager
• Advise prospective tenants and brokers on the leasing process and provide necessary documentation and follow up in this regard
• Identify and collaboratively create business opportunities and drive revenue for the V&A
• Assist manager/exec with any special projects

      Educational Requirements 

•       Property Management Diploma or related qualification

Experience Requirements 

• 3-5 Years general leasing experience, preferably in Commercial property