Commercial Underwriter - COE - Bellville/JHB at Santam Insurance

What will you do?

• Santam’s Commercial Contact Centre currently has exciting opportunities available for Commercial Underwriters (CoE) who will be based in Bellville and or JHB 
• The Commercial Underwriter is a technical role with strong underwriting and client focus. The successful incumbents will embark on a rotational journey within CLCC, gaining exposure to various departments to foster a well-rounded skill set and a deep understanding of our underwriting principles and practices. 
• Although the primary role focus but not limited to underwriting, new and existing business to maintain profitability while also creating a platform to aid the growth process.

What will make you successful in this role?

• Effective underwriting of complex risks (new business, renewals, ad-hoc)
• Identifying re-insurance and appropriate action
• Effective screening actions
• Providing quality and correct feedback on high level technical queries
• Working within higher level mandates
• Ownership of non-standard commercial products
• Negotiating with internal and external clients
• Building and maintaining relationships at various levels within the organisation including CCC, distribution and HO underwriting
• Strong retention (profitability and growth) focus

Qualifications and Experience

• A minimum of 3 years underwriting Commercial Insurance
• Grade 12
• IISA professional membership (licentiate / associate)
• FAIS compliant: 120 credits on NQF level 5 (Commercial Lines)
• Proficiency in MS Word and Excel
• Santam Commercial product training (SMK’s)
• Regulatory Examination (RE)
• Risk Identification and Assessment programme (RIA)
• A good understanding of contact centre processes, SLA’s and commercial quoting tools.

Skills

• Good communication and negotiation skills
• Must be fully bi-lingual in English and Afrikaans
• Strong client service orientation
• Strong analytical skills
• Ability to work under pressure
• Strong sense of self-management
• Strong relationship building and network skills
• Applications should specify the following:
• Total years of commercial underwriting experience
• Years of commercial underwriting experience at Santam
• Total years of service at Santam
• Insurance Qualification (if applicable)
• Professional Qualification (if applicable)
• RE Certificate (if applicable)

Confirm if training was completed on the following:

• Santam Agri (Namibia + SA)
• SMK 1 /SCP 1
• SMK 2 /SCP 2
• SMK 3 /SCP 3
• SMK 5
• SMK 8
• SMK 9
• Thatched Roof
• Tourism & Guesthouse
• Confirm completion of: Yes/No
• FPA
• GIS
• RIA
• Risk Management Qualification
• Veld on Fire