Communications Coordinator at Desmond Tutu Health Foundation

Requirements

• Bachelor’s degree in Communications, Public Relations, or a related field
• 5+ years of experience implementing cross-department communications
• A verifiable track record of successful communication campaign implementation
• Proven ability to build effective relationships with a wide range of internal audiences
• Expert interpersonal skills, working cross functionally with team members to ensure an efficient information flow
• Understanding of various channels of internal communication (email, newsletters)
• Experience, including drafting and publishing of written and audio-visual content across social media platforms (fully able to use LinkedIn, Insta, Facebook, X, Canva)
• Excellent Microsoft Office skills, particularly Word and PowerPoint
• Experience working on an internal intranet platform
• Excellent communication skills (verbal and written)

Advantageous:

• NGO/Healthcare sector information dissemination
• Ability to record and edit short audio/video clips for social media platforms
• High level attention to detail
• Strong organisational skills and good planning
• Experience in managing multiple projects simultaneously, so familiarity with project management software
• Planning and execution of events
• Ability to work under pressure
• A strategic and creative thinker with strong story-telling skills
• The ability to listen to and interact confidently with others
• Strong team ethic―diplomatic team-player
• Positive and flexible attitude
• High degree of integrity and professionalism
• Proactive problem-solver
• Decision-making skills 
• Ability to speak and write IsiXhosa
• Code 08 Drivers Licence and own vehicle

Responsibilities:

Internal communications

• Ensuring the organisation’s people news is communicated in a regular, considered, effective and engaging way
• Manage and create engaging content for the internal communications channels (intranet, email, in-person events, virtual events and reports)
• Ensure internal communication is considered and handled in a sensitive and timely fashion linked to key external announcements
• Provide clear and effective communication in response to crisis or emergency situations to reassure and guide staff
• Send out company-wide email communication as requested by staff and management
• Produce Quarterly staff newsletter
• Manage the purchase of and distribution of branded merchandise
• Manage the company intranet platform

External communications

• Fielding and directing press enquiries
• Staying up to date with the latest HIV news, as well as that for related health conditions
• Contributing to briefings, sending out recaps regarding policy changes and updates
• Collaborating with project staff on an as needed basis when communication needs arise that may require expert consultation and assistance
• Acting as the communications contact point for site specific trials to ensure accuracy of organisation information
• Collaborate with stakeholders on marketing campaigns, webinars, and content creation (blog, guides, annual reports, and video)
• Ensure content accuracy and accessibility of information on the website

Event Management

• Key point person for planning events
• Invitations and attendance tracking
• Support for site events as requested
• Responsible for planning, sourcing suppliers, budget, procurement and venue for company events