Communications Coordinator at Santam Insurance

What will you do?

A position exists for a Communications Coordinator, based at our Head Office in Bellville. The role is broad, assisting the Communication Specialist (Internal Communication) in the effective communication of corporate communications/ messaging to Santam employees.

What will make you successful in this role?

• The successful candidate will assist the Communication Specialist (Internal Communication) in the main with writing, producing, editing and uploading content for the company’s internal publications these include:
• Company Broadcasts (e-mail)
• Intranet (SharePoint)
• Staff App (WordPress)
• Wallboards (TV screens)
• WhatsApp groups
• Office365 tools
• Digimag
• Ensure that messages are being delivered in a consistent and timely manner
• Checking business material/ proofreading for grammatical correctness, clarity and conformance with Santam writing style.
• Maintain and improve current communications channels
• Manage distribution lists on external communication platforms.
• Draw reports/ statistics on communication performance
• Manage SharePoint training for internal communication coordinators (community pages)
• Assist the event team with ad hoc event (mainly focused on HR/ brand/ corporate)
• Assist with ad hoc social media posts (mainly focused on including HR/ brand/ corporate)
• Support to the Communication and Events team with other admin activities: Setting up meetings, follow ups, general adm
• General administration of Communication and Events team budget

Qualification And ExperienceKnowledge And Skills

• 3-5 years’ experience in Corporate Communications
• Qualification and or background in Communication Studies/ Public Relations/ Journalism or related field.
• SharePoint and WordPress experience advantageous
• Experience working with digital/social media channels an advantage
• Good oral and written communication skills (English)
• Ability to edit, summarise and rewrite copy
• Strong research skills
• Ability to work under pressure
• Independent worker
• Ability to write concisely
• An interest in the financial services industry
• High work rate
• Deadline driven
• Detail orientated
• Adaptable
• Analytical
• Self-driven
• Results driven
• Lateral thinker i.e. can see the bigger picture/ alternatives

Core Competencies

• Being resilient - Contributing dependently
• Customer focus - Contributing dependently
• Collaborates - Contributing dependently
• Cultivates innovation - Contributing dependently
• Drives results - Contributing dependently