Community Coordinator - Guguletu at Anova Health Institute

Job Description

Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and provide support to those who need it most.

We are seeking a Community Coordinator to contribute to the organizational and funder goals through professional leadership of comprehensive community services with overall strategic integration, program coordination, and health care improvements of the district/sub‐district/nodes in line with allocated budget and project goals and protocols. The community support coordinator will work in collaboration with the programme OTLs by providing administrative and coordination support to the programme. This includes the management of the programme OTLs.

Key Duties and Responsibilities

• Manage and coordinate all ANOVA Health Institute- programme activities and implementation management at assigned district/sub- district level/nodes. 
• Develop and maintain key relationships (liaison) with relevant government department and staff, and other stakeholders with a view of joint problem solving and addressing challenges. 
• Support the OTL’s with their workplans and the workplans of CHWs monitoring community activities and maintaining a calendar of events to promote awareness of the organization’s mission. 
• Assist OTL’s with the arrangement of community/stakeholder/ward council meetings – Re: COPC approach & MDT at facilities. 
• Facilitate training, coaching and mentorship of the OTLs for improved programmatic outcomes. 
• Use the data for decision-making so that OTLs can be made aware of shortfalls and to identify best practices for learning. 
• Analyse and report on the success of events and marketing initiatives, making recommendations for future improvements. 
• Implementation of review and analytic controls for critical programme data, identifying bottlenecks and instituting timely corrective actions together with relevant 
• Provide accurate and regular situation/progress reports to management. 
• Reports must be submitted at required due dates for the allocated sub-districts and/or relevant sites. 
• Supervision of administrative staff and their work output as well as monitor the quality of work. 
• Support recruitment of qualified technical staff to implement work plan activities effectively. 
• Ensure that all OTLs are inducted on all the Anova policies and procedures and offer refresher training (in collaboration with HR). Where needed, monitor routinely that policies are being implemented.  
• Document best practices and replicate them where possible. 
• Arrange routine bi-monthly meetings per sub-district to review performance and to address operational challenges (with M&E). 
• Develop and manage quality assurance system/s ensuring that all Anova and provincial health care protocols are adhered to. Facilitate multi-disciplinary staff meetings to ensure synergy among programme components. 
• Ensure that proper inventory system is in place and being implemented. 
• Develop systems and professional standards including aligning to government standards ensuring the continuum of care. 
• Have a good understanding of the routine monthly reporting tools.

Minimum Qualifications, Experience and Skills Required

• Nursing/Health or an equivalent management qualification from an accredited college or university and/or relevant experience. 
• Prior experience in community outreach, event planning, or customer service.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office and social media platforms.
• Ability to work independently and as part of a team.
• Drivers Licence and own vehicle 
• Computer Literate – MS Office 
• Fully vaccinated against Covid -19
• A Minimum of 3 years’ experience as a manager or team supervisor delivering primary healthcare services including HIV/TB/STI, home based care, etc. 
• In-depth understanding of program issues and policy work at local and district level. 
• Demonstrated ability in writing and presenting programs. 
• In-depth knowledge of Western Cape Department of Health community programme, rules and regulations and reporting requirements

Closing date: 12 July 2024