Community Relations Officer at Anglo American

Job Description:

We have 2 exciting Community Relations Officer opportunities based in Rustenburg and Polokwane for our Process Division Services. The role needs to initiate appropriate systems within the function / process to optimize the impact of Community Relations for the Operational Unit. The time frame of work is 1 to 2 years, but some plans will be on a longer timeframe.

As a Community Relations Officer, some of your duties will include:

• Day to day interface with predefined communities and Community Relations related to the operation
• Give accurate and approved feedback to the stakeholders on programmes, projects, complaints and grievances
• Identify commitments made and ensure effective communication and that expectations around commitments are met
• Engage with social performance team to ensure accurate input for the Area of Influence profiling regarding socio-political and other contexts
• Provide input in to the local area profile as part of AASW v3 (Review and Planning tool kit) in terms of major key issues and impacts, safety issues on the local communities and other relevant stakeholders
• Coordinate, attend and report on Community engagement Forums and conduct periodic meetings with other external stakeholders
• Develop a trusting and mutual respect relationship with internal and external stakeholders

This role is in the Corporate Affairs and Sustainable Impact department at a Band 7 level reporting to the Community Relations Manager.

Qualifications:

• Degree or equivalent with a professional qualification, related to Community Stakeholder Engagement / Community Development / Conflict Management
• Post Gradate qualification in Social Science, Sociology or Theology (advantageous)
• Experience with data systems (advantageous)
• Valid driving license

IMPORTANT: applications without qualification related attachments will not be considered

Experience, Knowledge and Skills:

• Minimum three years post-qualification experience in community relations / stakeholder engagements / conflict management 
• Fluent in English and the Region’s language(s)
• Trained in Community Engagement approaches and stakeholder management systems, conflict management systems or any other
• Advanced Computer skills