Compensation Solutions Architect at Meltwater

• Are you excited about harnessing the power of Meltwater and partnering with us as we expand our operations? If so, we're actively seeking professionals like you to join our dynamic team as a Compensation Solutions Architect. In this critical role, you’ll design and maintain our sales compensation plans, using SPIFF & Salesforce. The role will be key in optimizing our systems and creating seamless, data-driven solutions for our commissions team using SPIFF. If you’re excited about creating impactful solutions and be a subject matter expert in commissions automation that drive performance and business success, this is the place for you!
• As the Compensation Solutions Architect for Sales Compensation, you will be responsible for building and configuring the technical infrastructure behind our commission calculations using SPIFF and Salesforce. This includes configuring Salesforce objects in SPIFF, ensuring the integrity of commission data, providing implementation support, and creating user training materials. You will collaborate closely with the commissions, global compensation, FP&A, rev ops, and sales teams to ensure the accuracy and efficiency of our incentive programs. This is a high-impact role and will be the go-to expert for everything related to SPIFF – from designing compensation plans in SPIFF, understanding system issues, and developing solutions, to ensuring data integrity and optimizing performance. You will hold full accountability for the role in managing SPIFF, the commissions tool and will be instrumental in aligning our compensation strategies with business goals.

What You’ll Do:

• Design scalable commission plan architectures and incorporate data from Salesforce that support our sales commissions compensation plans in SPIFF.
• Build and maintain custom Salesforce integrations and data syncs to automate commission calculations.
• Lead configuration in SPIFF by building coded logic (excel format formulas) to calculate commissions and designing new compensation plans as required.
• Work with stakeholders to understand business requirements and translate them into technical solutions for end-to-end plan builds.
• Develop dashboards and external reporting to monitor and track SPIFF performance and commission payouts.
• Ensure that commission logic is accurate, timely, and compliant with business rules and regulations.
• Provide ongoing support for the commissions team by troubleshooting and resolving system-related issues.
• Develop and deliver training to the commissions team on SPIFF management and plan design
• Maintain system documentation, including design specs, configurations, and user guides, Recommend best practices for system use and process improvements.

What You’ll Bring: 

• A Bachelor's degree, accompanied by a track record of academic excellence and active involvement in extracurricular activities, demonstrating your commitment to personal and professional growth.
• Certification in Salesforce Admin or Salesforce Architecture is preferred but not required.
• Experience with other compensation management tools (example : SPIFF, Xactly, Varicent etc)
• Background in SQL, Cloud platforms (AWS, Azure or Google Cloud), Tableau or Power BI.
• Strong experience with Salesforce development and architecture.
• Proven expertise in designing and implementing compensation tools or commission management solutions.
• Understanding sales compensation processes, particularly around SPIFF and incentive programs.
• Knowledge of how commissions are structured with a strong background in excel and formula for coding within SPIFF.
• Data integration skills and mapping various data flows – Salesforce, Workday, Tableau and API management.
• Ability to work with complex data and ensure accuracy and integrity in commissions reporting.
• Strong communication skills and the ability to collaborate effectively with a globally distributed team across various time zones.
• Experience in user training and documentation creation/management
• A high level of business acumen and influencing skills at all levels of the organization, enabling you to effectively navigate and drive results in a dynamic environment.
• Proven ability to collaborate with diverse teams to achieve successful results, fostering a culture of teamwork and innovation.
• Openness to embrace our hybrid work schedule, requiring presence in the office one day per month.
• The ability to legally work in the country of hire is required for this position.