​Complaints Administrator at South African Board for Sheriffs

KEY PERFORMANCE AREAS 

• Processing of Data. Register, process and resolve or escalate complaints 
• Attend to all administration related to complaints 

KNOWLEDGE, SKILLS AND ABILITIES 

• Good application and interpretation of legislation 
• Exceptional attention to detail 
• Strong numerical and negotiation skills 
• Focus on overall customer service experience 
• The ability to remain calm under pressure 
• Ability to plan work activities and good time management 
• Excellent administrative skills 
• Excellent written and verbal communication skills 

QUALIFICATIONS & EXPERIENCE 

• A relevant Legal Degree (LLB) is preferred 
• Minimum of 4 years work experience in a legal environment dealing with civil (litigation) processes 
• General knowledge of legislation including the Sheriffs Act, its regulations and its Code of Conduct