Compliance Manager at GBS

• As we continue to grow and evolve, we’re looking for a highly skilled and motivated Compliance Manager to join our team. This is an exciting opportunity for a professional who thrives in a dynamic, fast-paced environment and is passionate about maintaining the highest standards of regulatory compliance within the financial services industry. If you bring strong planning and organisational abilities, a logical and consistent approach, and the confidence to use sound judgment while influencing stakeholders, this role is for you. At GBS, we value innovation, initiative, and a strong service mindset—qualities that ensure our teams not only meet compliance objectives but also drive real business impact.

Your key responsibilities include:

Compliance and Risk Management

• Maintain the compliance and risk management framework and operating manuals in accordance with legislation and government policy.
• Establish and oversee compliance management plans and monitoring systems to ensure adherence to laws and regulations.
• Identify legislative risks, focusing on areas such as financial services, POPI, and Information Security.
• Monitor industry developments and provide advice and training on compliance matters.
• Manage and report compliance breaches and exposures, preparing reports for senior management and regulatory bodies.
• Liaise with regulators and maintain departmental structures and resources.
• Support the development of risk management policies and procedures
• Prepare and submit all required documentation to the FSCA, including necessary updates to registers.
• Assess compliance levels and implement processes and workflows to ensure adherence to regulations.
• Compile and analyse risk reports for senior management.

Reporting

• Provide reports to management regarding areas of non-compliance.
• Conduct meetings with relevant stakeholders to discuss compliance concerns.
• Prepare reports on the status of compliance efforts
• Maintain records of compliance activities

Communication

• Develop regular communication methods across all operational departments.
• Collaborate with sales, support, customer service, and project management teams to resolve compliance issues.
• Maintain relationships with external compliance firms.
• Act as an internal advisor on compliance matters during business decisions and new project developments
• Assist with being an internal liaison between the HOD and the other departments identifying issues of non-compliance and assisting with remedial action.

International Compliance

• Assist with new business ventures that require alignment with international regulations

MINIMUM REQUIREMENTS

• A legal qualification (LLB) is essential
• Must be an Admitted Attorney
• A minimum of 3 to 5 years of industry-related experience within short-term or long-term insurance, preferably within a financial services provider.
• Previous experience in a call centre environment is considered beneficial.
• Strong understanding of regulatory requirements, as outlined in the Compliance Universe document.
• Proven process management skills and sound knowledge of audit methodologies and techniques.

SPECIFIC SKILLS REQUIRED:

• Strong analytical and problem-solving skills
• Attention to detail for analysing reports, identifying issues in working processes, and making recommendations for improvements.
• Building solid relationships with internal and external stakeholders
• Good verbal and written communication skills

Deadline:18th September,2025