Compliance Officer at Blueion Support Services

Overview

• The Compliance Officer is responsible for ensuring that the business operates in full adherence with applicable iGaming regulations, licensing conditions, AML/CFT requirements, data protection laws, and internal policies. The role supports the safeguarding of players, promotes responsible gambling, and mitigates regulatory, financial, and reputational risk.

Key Responsibilities

Regulatory Compliance

• Monitor and interpret relevant iGaming legislation, licensing conditions, and regulatory guidance across applicable jurisdictions
• Ensure business policies, procedures, systems, and controls comply with regulatory requirements
• Prepare, submit, and manage regulatory filings, renewals, and reporting obligations
• Act as a point of contact with gaming regulators and external auditors

AML / KYC / Fraud

• Oversee AML/CFT program implementation including risk assessments, transaction monitoring, and reporting
• Ensure robust KYC/Customer Due Diligence/Enhanced Due Diligence processes are applied
• Review alerts relating to suspicious transactions and prepare SAR/STR reports where required
• Support fraud prevention initiatives in collaboration with risk and payments teams

Responsible Gambling & Player Protection

• Ensure compliance with responsible gambling regulations and internal policies
• Oversee self-exclusion, affordability, and player interaction processes
• Monitor advertising, marketing and communications for regulatory compliance

Policy & Controls

• Develop, implement, and maintain compliance policies, procedures, and internal controls
• Conduct regular compliance audits, reviews, and gap analyses
• Identify and remediate compliance risks and issues

Training & Awareness

• Deliver compliance training to staff (AML, responsible gambling, data protection, regulatory obligations)
• Foster a company-wide culture of compliance and ethical conduct

Data Protection & Information Security

• Support GDPR/POPIA or equivalent data privacy compliance requirements
• Work with IT and security teams to ensure appropriate safeguarding of customer data

Qualifications & Experience

• Bachelor’s degree in Law, Compliance, Finance, Risk, or related field (postgraduate advantage)
• Previous experience in iGaming / online gambling / sportsbook / casino essential
• Strong knowledge of AML/CFT frameworks and KYC requirements
• Experience working with gaming regulators and regulatory submissions
• Familiarity with GDPR/POPIA and advertising standards

Skills & Competencies

• High attention to detail and strong analytical ability
• Excellent written and verbal communication skills
• Ability to interpret legislation and translate into operational procedures
• Strong ethical standards and professional integrity
• Ability to work cross-functionally with operations, product, payments, fraud, and legal teams

Preferred Certifications (advantageous, not essential)

• CAMS / ICA / ACAMS certification
• Compliance or AML qualifications
• Risk management certification