Compliance Specialist, QSHE at DSV

SUMMARY

• The successful candidate will be responsible for the training, implementation, support, monitoring, control and sustaining of all Quality, Safety, Health and Environmental (QSHE) Management System requirements as well as Transport Management System requirements & processes aligned to the approved quality management system and all relevant legal and commercial requirements.
• This includes maintenance of all QSHE protocols and site licenses / accreditations via frequent documented audits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure compliance to QSHE & RTMS policy, standard operating procedure as well as statutory guidance documents;
• Write, review, train, implement, sustain & audit procedures / processes / workflows or other, as and when required to ensure compliance with adopted QSHE Management System, Road Transport Management System and Healthcare QMS;
• Active participation in audits whether internal, client, statutory or other;
• Active participation in non-conformance closure through appropriate implementation of corrective action to ensure robustness of adopted QSHE / RTMS;
• Active participation in continual improvement;
• Proactive engagement within operational undertakings to ensure prompt escalation to relevant manager in the event of system failure and / or operational weaknesses or necessary enhancements;

Support the Management team through the communication of current issues and continuous improvement opportunities identified at Branch level. Tasks include:

• Report writing in respect of KPI’s;
• Daily / Weekly / Monthly productivity and efficiency reports;
• Submission of weekly housekeeping reports to general manager;
• Daily / Weekly / Monthly inspections aimed at QSHE; and
• Active participation in security matters to mitigate stock loss, theft or misappropriation including associated report writing in respect of noted incidents;

Active participation in supervisory tasks, including but not limited to:

• Departmental resource management;
• Implementation and management of Occupational Health & Safety standards; and
• Management meeting attendance.
• Facility and Equipment: Ensure that entire facility and all equipment is continuously maintained to required health and safety standards. This includes updated Facility Maintenance Register and MHE Register;
• Contractor Management: Ensure all contactors are on DSV preferred provider list, meet all SHE requirements (compliant licenses, accreditations, processes, staff, training, and equipment), have suitable safety file and are audited daily whilst on site to ensure HSE standards are always met.

QUALIFICATIONS

• Grade 12
• Quality, Health and Safety, or Environmental related qualiification + min 3 years’ experience in a similar role.
• Involvement in the implementation and auditing of Management Systems for ISO 9001:2015 / 14001:2015 / 45001:2018 / Healthcare QMS
• RTMS (Road Transport Management System).
• Supplier Management – experience in auditing of suppliers and service providers.

COMPUTER SKILLS

• Proficient in Excel for data management and reporting

EDUCATION AND/OR EXPERIENCE

• Minimum 3 years relevant experience in industry with experience in all job-related requirements listed below;
• Ensure OHSAS Legal Compliance through Legal Compliance auditing;
• Ensure national compliance to DSV Policies, Health and Safety Regulations, Processes, Work Instructions, Maintenance Schedules, Audits (internal and external), licenses, accreditations, and Local Authority requirements;
• QSHE Management, including ISO 9001:2015/14001:2015/45001:2018;
• Appointment and maintenance of all roles within QSHE framework;
• Training: Ensure all parties are trained effectively by accredited parties and licenses are renewed in time to prevent lapse;
• Problem Solving: Effective Root Cause Analysis, Trend Analysis, Problem Solving and implementation of Corrective and Preventative Measures;
• Incident Reporting: On-time, professional, accurate and thorough incident reporting training, support & incident trend analysis. 
• Auditing: Preparation, execution and reporting;
• Stress and Conflict: Effective techniques and/or skills to manage conflict, cope with stress and work under pressure to meet deadlines;
• Supervision: All supervisory functions required within job description (Planning, Organizing, Leading, Controlling, Monitoring) carried out independently, effectively, and reliably;
• Communication: Communicate effectively (written and verbal) to manage and meet both internal and external customer expectations;
• Commercial: Ensure operations always compliant within framework of client contracts and SLA’s, supplier agreements and local authority legal requirements;
• Waste Management aligned with Environmental Targets: Measure and drive continual improvement relative to ‘Reduce, Re-use and Recycle’ policy, and ensure any recycling is compliant;
• Contractor Management: Ensure all contactors are on DSV preferred provider list, meet all SHE requirements (compliant licenses, accreditations, processes, staff, training, and equipment), have suitable safety files and are audited daily whilst on site to ensure SHE standards are always met.
• Ability to demonstrate a proactive approach and continuously develop & improve quality, and other related obligations; and
• An understanding of quality assurance and audit processes in relation to quality management systems and transport management systems.
• Logistics and Supply Chain and Logistics related qualification.