Consultant, Accounts Management - GP, Johannesburg, 3 Simmonds Street at Standard Bank Group September, 2025

- Consultant, Accounts Management - GP, Johannesburg, 3 Simmonds Street at Standard Bank Group
- View Jobs in Banking / Financial Services / View Jobs at Standard Bank Group
Posted: Sep 1, 2025

Deadline: Not specified
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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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Consultant, Accounts Management - GP, Johannesburg, 3 Simmonds Street
- Job Type Full Time
- Qualification Matric
- Experience 3 - 4 years
- Location Gauteng
- City Johannesburg
- Job Field Banking
Job Description
- To act as point of contact for customer first-call resolutions, across all personal products, and negotiate payment arrangements in such a manner as to retain, educate and rehabilitate customers.
Qualifications

Type of Qualification: Matric and NQF level 5 and above
Field of Study: Banking

Experience Required
Credit Risk – BCB
Risk & Corporate Affairs
3-4 years
- Inbound and Outbound contact centre experience – early, late and legal collections in Cheque, Loan and Card collections.
Additional Information

Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Establishing Rapport
- Exploring Possibilities
- Following Procedures
- Interpreting Data
- Showing Composure
- Taking Action
Technical Competencies:
- Active Listening
- Contact Centre Customer Relationship Management
- Negotiation Skills
- Query Resolution
- Telephone Caller Handling
- Verbal Communication
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Method of Application

Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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Consultant, Accounts Management - GP, Johannesburg, 3 Simmonds Street at Standard Bank Group

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Consultant, Accounts Management - GP, Johannesburg, 3 Simmonds Street at Standard Bank Group

Consultant, Accounts Management - GP, Johannesburg, 3 Simmonds Street

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