Consultant, BOL Service at Standard Bank Group March, 2023

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- Consultant, BOL Service at Standard Bank Group
Posted: Mar 28, 2023

Expires: Not specified

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Standard Bank Group is the largest African banking group by assets offering a full range of banking and related financial services. “Africa is our home, we drive her growth” Our vision is to be the leading financial services organisation in, for and across Africa, delivering exceptional client experiences and superior value. This sets the prim...
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Consultant, BOL Service
- Job Type Full Time
- Qualification Matric
- Experience 1 - 4 years
- Location Gauteng
- City Johannesburg
- Job Field Customer Care, Success and Service
JOB DESCRIPTION
- To provide client support services on technical and product related queries to clients and internal stakeholders in line with the vision, strategy and values of Global Shared Services, Client Services and Standard Bank Group.
QUALIFICATIONS

Minimum Qualifications
- Type of Qualification: Matric
- Type of Qualification (advantage): Diploma in Office Administration
Experience Required
- 1 to 2 years Banking product related knowledge
- At least 3 to 4 years Customer Call Centre and general administration experience
ADDITIONAL INFORMATION
Behavioral Competencies:
- Following Procedures
- Completing Tasks
- Producing Outputs
- Checking Details
- Showing Composure
Technical Competencies
- Query Resolution
- Handling Difficult Calls
- Product Knowledge
- Client Servicing
- Business Administration Skills
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Interested and qualified? Go to Standard Bank Group on www.standardbank.com to apply

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