Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise the possibilities on our continent and beyond.
Deliver day-to-day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).
Job Description
Customer Experience: To deliver excellent customer sales and service including fulfillment, resolving customer queries, service level agreements, and to ensure delivery according to set standards.
Deal Facilitation: Handle all customer interactions professionally and efficiently
Achieving sales targets through generating quality applications.
Ensure first call resolution.
Contact the customer and executes the sales process within the desired turnaround time.
Adheres to company values and service standards
Education
Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)
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