Consulting - Core Business Operations - Operations Transformation: Financial Services - Senior Manager at Deloitte

Job Description
Main Purpose of Job

Senior Managers are expected to contribute to the firm's growth and development in a variety of ways, including:

• Engagement Management: Lead engagement planning and budgeting; mobilize and manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from top management levels at the client; direct on-time,  quality delivery of work products; manage engagement economics; manage engagement risk
• Client Management:  Manage day to day interactions with executive clients and sponsors
• Business Development: Develop and maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies
• Practice Development & Eminence:  Develop practical solutions and methodologies; assist in developing  "thoughtware" and "point- of-view" documents; participate in public speaking events; get published in industry periodicals
• People Development: Perform role of counselor and coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices

Key Performance Areas:

• Strategic Impact - Supports the implementation of strategy of the Service Line / Business Area in relation to specific area of expertise
• Budgets / Profitability - Resources engagement teams with suitable talent, balancing correct levels and numbers and recruiting as necessary; manages margins effectively through accurate budgeting, pricing and profitability management on engagements
• Planning, control & production - Liaise, plan, manage, execute, control and report on any of the division production activities.

Key Competencies required / Talent Standards Capabilities:

Leadership / Behavioural Capabilities

• Living our Purpose - Acts as a role model, embracing and living our purpose and values, and recognizing others for the impact they make
• Influence - Influences clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
• Performance drive - Delivers exceptional client service; maximizes results and drives high performance from people while fostering collaboration across businesses and borders
• Strategic direction - Understands key objectives for clients and Deloitte, aligns people to objectives and sets priorities and direction
• Talent development - Develops high-performing people and teams through challenging and meaningful opportunities

Cross-Consulting Capabilities

• Delivery Excellence - Ability to plan and execute a project to deliver a superior client experience
• Knows the Business and Sector - Ability to comprehend how the client’s business works and keep up-to-date on industry/sector trends and leading practices
• Analytical Thinking & Problem Solving - Ability to identify and solve problems objectively using analysis, experience and judgment
• Financial Acumen - Ability to incorporate financial information when evaluating business opportunities and making recommendations
• Executive Presence - Ability to develop relationships, establish credibility with and instill confidence in clients
• Global Mindset - Ability to leverage cross-geography insights and practitioners to enhance client service delivery
• Business-Technology Acumen - Ability to articulate how technology enables and differentiates the business and communicate this effectively to clients

Qualifications
Qualifications & Experience required

• Bachelor’s degree from accredited university with strong undergraduate academic record.
• 8 years of consulting and relevant experience required or 8 plus years of larger firm consulting experience.
• Proven experience in leading  large, complex engagements.
• Ability to lead and deliver large, complex client engagements that identify, design, and implement creative business and technology solutions for large companies.
• Prior experience providing service excellence by identifying key client business issues, determining client needs by supplementing the standard assessment techniques and tools with innovative approaches, evaluating and validating analysis and developing recommendations for the client in the context of the overall engagement.
• Ability to demonstrate experience in overseeing the quality of deliverables and effectively manage the team and day-to-day relationships to ensure exceptional performance.
• Experience in developing and presenting proposals for business development activities.
• The ability and willingness to travel up to 80%.

Additional Information

• Please note that this job advertisement provides a summary of the capabilities required and all candidates shortlisted will receive a full list of capabilities.