Content Portfolio Manager at MultiChoice

Purpose of the Position:

• Responsible for the management of a Portfolio of International and Local (SA) 3rd Party Channels.

Tasks

Operational Delivery

• Manage assigned 3rd Party channel portfolio, develop good business relationships and act as liaison as needed with various internal divisions to ensure consistent, timeous delivery and compliance with contractual and operational requirements.
• Monitor and maintain performance of assigned 3rd Party channel portfolio in line with overall business and content strategies per country and/or tier, identifying under-performance and implementing action plans accordingly.
• Proactively manage channel performance review process: brief research and marketing teams, provide content insights and scheduling input. Oversee, co-ordinate and collate final presentations with insights, summaries and recommendations.
• Utilise viewing data/trends and other available research and content analytics tools to track performance of key content and make scheduling/programming recommendations.
• Provide guidance to channel suppliers and support to internal divisions to ensure compliance to regulatory and EPG.
• Source, analyse and make recommendations for new content and/or channels based on content gaps and/or needs assessment.
• Liaise with MultiChoice channel suppliers for all content-related requirements for new channels and/or changes to existing channels (in conjunction with Senior Portfolio Manager and Head of Content Strategy)
• Maintain and update supplier account management system (contract extracts), ensuring all relevant information is current.
• Oversee title selection for catch up and that VOD rights are optimised across all available platforms.
• Extract reports from Cii where feasible and/or conduct annual channel audits to track contractual fresh hours, holdback and overlap compliance, implement appropriate strategies.
• Receive, collate and present new channel proposals at intervals required by stakeholders, including clear and timeous communication to applicants.
• Maintain the channel proposal portal with the relevant online support teams.
• Manage channel portfolio and liaise relevant with product/ CVM/ marketing / regional teams to refine content offering as required.
• Drive the content engagement agenda with genre deep dives, trends & insight discussions, etc.
• Manage customer content queries.
• Facilitate regular marketing and/or content highlights meetings between channel suppliers and GE marketing and content discovery teams to ensure channel content is promoted to the right viewers.
• Governance
• Ensure contractual compliance for 3rd party channels

Qualifications Essential:

• Post Grad in Business Management/ Sales/ Marketing or equivalent

Experience

• A minimum of 6-8 years of years of television programming and broadcasting / media industry experience
• Planning / organizing
• Logical thinking
• Strategic thinking
• Analytical thinking
• Market and customer analysis
• Deep knowledge of current and future content trends in multiple markets
• Extensive local and international content knowledge and passion
• Knowledge of MC products and platforms
• Demonstrate in-depth knowledge of channel content, able to contextualise performance, Insight and recommendations
• Ability to work effectively in a complex, constantly changing and leading technology environment.
• Accuracy, Strong attention to detail
• Ability to meet deadlines

Technical Competencies (List the key technical competencies)

• Stakeholder Relationship Management
• Regulatory Management
• Scheduling and research Management
• Financial Management
• Governance and Compliance
• Fully computer literate (PowerPoint, Excel, etc.)
• Presentation Skills
• Excellent communication skills - written and verbal