Contract Manager - Hammanskraal at Empact Group

Purpose of the role:

• The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs

Education and Experience:

• Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
• Tertiary qualification (preferred)
• Valid SA driver’s license and own vehicle
• Experience in selling soft services /similar services would be an advantage

Knowledge skills and experience:

• Knowledge of the relevant cleaning sector
• Knowledge of South African and industry-specific laws
• Knowledge of MS Office; specifically Excel and Word
• Knowledge of HSE
• Proactive approach and attention to detail
• Professional
• Customer service skills
• Management skills
• Strong written and verbal communication skills
• Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
• Ability to draft, extract and analyze reports
• Excellent interpersonal and leadership skills
• Sound administration skills
• Ability to adapt to a changing environment and prioritise effectively
• Ability to work flexible hours when required
• GMP Training and Practice
• Management of Employee head count in excess of 40
• Ability to drive food safety and HSE compliance
• Excellent attention to detail
• Excellent time management skills
• Strong customer relationship management skills

Key Areas of Responsibility:

• Maximize the utilization of workforce, supplies and equipment
• Ensure financial performance achieves targets in revenue and margin growth
• Managing the cost and quality for labour, materials, supplies and subcontracted service
• Deliver results under pressure
• Manage supervisors and employees on multi-shift patterns for 24 hour 7 day service