At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
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The Main Purpose of the job
The incumbent will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas.
Education and Experience required:
- Grade 12
- Minimum 5 Years’ experience in the cleaning industry is compulsory.
- Experience in highly commercial and sensitive markets is compulsory.
- Senior Management experience in a healthcare, factories & retail cleaning would be an advantage.
Knowledge, Skills, and Competencies:
- Knowledge of the hospital environment.
- Knowledge of South African and industry-specific laws.
- Customer service skills.
- Management skills.
- Communication skills.
- Ability to balance the budget and save on soft costs.
- Ability to draft and extract reports.
Key areas of responsibility:
- Managing all subordinate staff on the integrated service in accordance with sector strategy, contract specification, and statutory regulations.
- Provide operational support.
- Oversee client services.
- Develop training programs to address training needs.
- Audits and inspections.
- Industrial relations support.
Additional Considerations:
- Valid Driver’s License
- Management to decide hours of work, if a 40-hour week has been worked. Must be flexible to work after hours and weekends if required.
Competencies required:
- Computer Literate on Microsoft Office programs. Problem solving & decision making, Customer Relationship Building, Communication, Team leadership, Financial & business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience.
Key areas of responsibility:
- Employee management
- Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations.
- Ensure that all subordinates adhere to working standards as per the respective service level agreement.
- Ensure that company image and reputation is upheld, and employees adhere to uniform regulations.
- Arrange counselling and effect wellness campaigns within each site.
- Monitor and verify employee time schedules as per shift agreements.
- Employees leave management.
- Regularly communicate changes and general information to all employees per site
- Industrial relations support
- Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
- Preparation of contingency plan for strikes and stay away.
- Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
- Adherence to company policy and procedure
- Manage Union relationships.
- Recruitment
- Efficiently source temporary employees in accordance with labour legislation and internal process and policy
- Ensure that employee head count on site is in line with the agreed head count costing.
- Approval process to be followed when hiring new staff.
- To ensure that staff members sign their engagement contract before they start work on site.
- To ensure that all onboarding forms are submitted to payroll on time.
- Systems and Process
- Ensure that PRP hours are approved on time.
- Adhere to on time salary payments.
- Site management
- Ensure that correct resources and employees are transported to site.
- To carry out regular inspections
- To be responsible for the prompt attention to the communications book procedure.
- To attend certain regular meeting with clients, where minutes need to be taken.
- All problems to receive prompt action.
- Usage of the AM tool for each site
- Audits and inspections
- Site inspections on regular basis
- Maintain overall client expenses on site.
- Business development
- Work with Contract managers to upsell clients.
- Build and maintain client relationships.
- Have an in-depth knowledge of business products and value proposition.
- Training & development
- Annual training for staff
- On the job training
- Statutory training for the staff
- Learnerships
- Talent and Incubation nuclease
- Health & Safety
- Hazard Identification and Risk Assessments are completed.
- Equipment is in good working order.
- Uniforms are sufficient and in good condition.
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The Main Purpose of the job
The successful applicant will be responsible for conducting and assessing training and development to ensure employees and learners acquire the skills and develop the competencies required by the organization to meet organizational objectives.
Education and Experience required:
- Matric
- Further education and training certificate: ODETD (Minimum NQF Level 5) will be an advantage
- Registration as Assessor (Moderator an advantage) at SSETA will be an advantage
- Exposure to health care industry
- On the job training exposure
- Hygiene and Cleaning related qualifications and practical experience in the cleaning Industry
Knowledge, Skills and Competencies:
- Good numeric and administrative skills
- Good planning, leading, negotiation, and organizational skills
- Good interpersonal skills
- Well-groomed
- Proactive and takes initiative
- Excellent people management skills
- Computer literate (MS Office)
- Ability to work flexible hours as required
- Valid driver’s license
- Ability to travel
Key areas of responsibility:
- Achieve facilitation, assessment and other targets
- Working closely with training partners to ensure that the business meets all the set training standards and criteria
- Attend stakeholder meetings
- Deliver appropriate training to employees, learners and other stakeholders involved on various topics
- Devise and utilise a scheme of work and lesson plans
- Maintain required training records
- Prepare for and facilitate learning, conduct assessments, post course evaluations and write reports
- Maintain accreditation and registration with quality assessment partners, current knowledge of related topics/field of expertise
- Keep updated with best practice, market trends and new business opportunities received
Additional Considerations:
- Expected to travel
- Job may require extended hours in order to adhere to deadlines
- Drivers Licence
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Overview:
- We are searching for an experienced and highly motivated Site Manager to oversee our cleaning operations at various sites. The ideal candidate will be responsible for managing the day-to-day cleaning activities, ensuring quality control, and maintaining a clean and safe environment for our clients and employees.
Responsibilities:
- Plan and coordinate cleaning schedules for various sites
- Train and supervise cleaning staff to ensure they follow company policies and procedures
- Monitor and evaluate cleaning performance and implement improvement strategies when needed
- Manage cleaning supplies, equipment, and budget effectively
- Conduct regular inspections to ensure cleanliness standards are met
- Address any client concerns or complaints promptly and professionally
- Collaborate with other departments to ensure efficient operations
- Maintain accurate records and reports related to cleaning activities
- Ensure strict adherence to health and safety regulations
Qualifications:
- Proven experience as a Site Manager or similar role in the cleaning industry
- Strong leadership and communication skills
- Excellent organizational and time management abilities
- Ability to work independently and make sound decisions
- Knowledge of cleaning techniques, products, and equipment
- Understanding of health and safety regulations
- Proficient in Microsoft Office and other related software
Education and Experience:
- High school diploma or equivalent required
- Bachelor's degree in a related field is preferred
- At least 3 years of experience in a supervisory role in the cleaning industry
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Main purpose of the job:
The successful applicant will be responsible for overseeing smooth operation of kitchen production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager.
Desirable education and experience:
- Matric is essential
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 2 Years’ experience of progressive/kitchen management is compulsory
- Must be computer literate
- Experience with stock control, ordering and receiving
- Hospital Catering experience
- Knowledge of Special diets
Knowledge, skills and competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry specific laws
- Management Skills
- Communication Skills
- Computer literate
Key areas of responsibility:
- Oversee smooth operation of kitchen production
- Maintain consistency for all menu items
- Assist with monitoring inventory and communicating needs to the catering manager
- To ensure portion control, preparation and storage methods thereby avoid waste and keep costs down
- Delivering excellent service
- To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
- To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records, etc
- To help with regular stock takes as and when required
- To maintain temperature records as required and to report any variance
- Analyse and manage effectively all in unit costs
- All food wastage to be recorded and minimised
- Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
- Support, train, coach and develop team
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Main purpose of the job:
The incumbent will be responsible to manage dietetic food services within the hospital kitchen in conjunction with the Manager, as well as manage all Health and Safety Audits.
Desirable education and experience:
- Tertiary qualification in Dietetics
- At least 2 years relevant experience
- Previous Dietetics experience within a hospital environment is advantageous
- Experience in hygiene control
- Experience in menu analysis
- Experience in therapeutic diets
- Computer literate (MS Office)
Knowledge, skills and competencies:
- Good knowledge of catering practices within a hospital environment
- Excellent communication skills at all levels
- Good presentation skills
- Problem solving
- Multi-lingual, advantageous
- Ability to conduct on the job training with staff
- Professionalism
- Reliable, dependable
- Creative Flair
- Excellent customer services skills
Key areas of responsibilities:
- Monitor and manage hygiene control, menu analysis and therapeutic diets
- Monitor, uphold and manage hygiene standards at all times
- Advise Catering Team on nutritional principles
- Advise team with regards menu planning
- Advise team with regards dietary plans and diet modifications
- Advise team with regards food selection, food preparation and food quality
- Consult with Clinical Dieticians and Medical team to determine nutritional needs and diet restrictions of patients
- Ensure dietary norms are met
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The Main Purpose of the job
The successful applicant will be responsible for overseeing smooth operation of kitchen production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager.
Education and Experience required:
- Matric is essential
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 2 Years’ experience of progressive/kitchen management is compulsory
- Experience with stock control, ordering and receiving
Knowledge, Skills and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry specific laws
- Management Skills
- Communication Skills
- Computer literate
- Food skills relevant to Functions
Key areas of responsibility:
- Oversee smooth operation of front of house and back of house kitchen production
- Maintain consistency for all menu items
- Assist with monitoring inventory and communicating needs to the catering manager
- Stock control is essential
- Assist management on site
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Main Purpose of the job
The Successful applicant will be responsible for all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs and an overall understanding of HACCP.
Desirable Education and experience:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex food service operations experience is highly desirable.
Knowledge, Skills, and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs
- Overall understanding of HACCP.
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The Main Purpose of the job
Reporting to the Unit Manager, the incumbent will be responsible to ensure that all food and beverage areas are fully stocked, and the working environment is clean and tidy. You will be responsible for serving all food and beverages within a timely manner and attend to customer requests to ensure they have a great customer experience.
Education and Experience required:
- Matric
- Working experience in Hospitality environment
- Customer Service experience
- Min of 2 years’ experience in the same role
Knowledge, Skills and Competencies:
- Customer service and communications skills
- Knowledge of basic mathematics
- Good analytical skills
Key areas of responsibility:
- To provide a friendly and professional service to all customers and clients
- You will be responsible for serving all food and beverages within a timely manner and attend to customer requests in order to ensure they have a great customer experience.
- To support the Unit Manager in all areas in order to deliver a great customer experience.
- To excel in the areas of operational excellence, financial performance and customer / client satisfaction to achieve company and client objectives within all Company policies, procedures and guidelines
- Taking responsibility for ensuring that all food and beverage areas are fully stocked, and the working environment is clean and tidy.
go to method of application »
Purpose of the role:
- The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs
Education and Experience:
- Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
- Tertiary qualification (preferred)
- Valid SA driver’s license and own vehicle
- Experience in selling soft services /similar services would be an advantage
Knowledge skills and experience:
- Knowledge of the relevant cleaning sector
- Knowledge of South African and industry-specific laws
- Knowledge of MS Office; specifically Excel and Word
- Knowledge of HSE
- Proactive approach and attention to detail
- Professional
- Customer service skills
- Management skills
- Strong written and verbal communication skills
- Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
- Ability to draft, extract and analyze reports
- Excellent interpersonal and leadership skills
- Sound administration skills
- Ability to adapt to a changing environment and prioritise effectively
- Ability to work flexible hours when required
- GMP Training and Practice
- Management of Employee head count in excess of 40
- Ability to drive food safety and HSE compliance
- Excellent attention to detail
- Excellent time management skills
- Strong customer relationship management skills
Key Areas of Responsibility:
- Maximize the utilization of workforce, supplies and equipment
- Ensure financial performance achieves targets in revenue and margin growth
- Managing the cost and quality for labour, materials, supplies and subcontracted service
- Deliver results under pressure
- Manage supervisors and employees on multi-shift patterns for 24 hour 7 day service
Method of Application
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