Job Openings at FNB South Africa

Job Description

To understand the business environment and requirements in order to analyze data and provide relevant analytical and quantitative insights to business for operational, tactical and strategic decisioning.

• Provide support and input into tactical business strategies and execute on relevant business intelligence (BI) projects / BI initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Drive business profitability in the context of cost management through effective delivery of Business Intelligence solutions (time management and cost).
• Integrate data assets (i.e. outcomes from data science and, data and analytics teams) to business.
• Ensure ongoing efficiencies driven by a culture of sharing "build once and build for all" as well as leveraging tools built by other D&A teams via consumption or enhancements prior to new builds on D&A outcomes.
• Extract data from various sources for the purposes of data profiling in order to create the technical BI requirements (e.g. source to target).
• Resolve queries as and when required (medium to complex data extracts).
• Liaise with Business Analyst and relevant stakeholders to produce BI business requirement (BRS) documentation and submit to relevant stakeholders for sign off.
• Provide business summaries to enable more effective strategic, tactical, and operational insights and decision-making.
• Analyse derived information to create value added knowledge of the bank's products, channels, service levels, trends, or customers for business and operational informed decisions.
• Liaise with relevant stakeholders to provide input into assigned projects, in line with business requirements within the required timeframe and specification.
• Involvement in new projects, design, define and document the Business Intelligence solutions in line with business requirements and service ad-hoc requests for information from clients within the required timeframe and specification.
• Provide support in setting the intellectual agenda for the team (in consultation with the necessary stakeholders) and creating conceptual frameworks across multiple projects.
• Share knowledge and ideas into new or improved data product for the Business Intelligence environment.
• Provide expertise to relevant stakeholders in area of specialization.
• Maintain BI repository.

End Date: January 20, 2026 

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Job Description

To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences

• Drive and Monitor Operations and Migration to enable the Branch to achieve maximum operational effectiveness and influence effective digitisation of customers
• Measure and ensure compliance to Branch Audit and process and processes requirements to mitigate risk
• Manage people by executing management responsibilities and create an environment that encourages employee growth and performance excellence
• Identify opportunities to expand our customer base with creditworthy and potentially profitable customers
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations
• Prevent wastage and identify process improvements to contain and reduce costs

​Qualifications and Experience

• Relevant completed NQF5 qualification, preferred Banking.
• 4 - 5 years - Operations.

End Date: January 20, 2026

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Job Description

• To provide efficient administrative support that includes reporting and updating of all related information when executing specific fraud management actions and interventions related to specific fraud management sub functions of the fraud value chain to minimise the impact of reported and confirmed fraud events and its customers.
• Hello Future Fraud Administrator
• Welcome to FNB COO, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
• As part of our talent team at FNB COO you will provide efficient administrative support that includes reporting and updating of all related information when executing specific fraud management actions and interventions related to specific fraud management sub functions of the fraud value chain to minimise the impact of reported and confirmed fraud events and its customers.

Are you someone who can:

• Execute activities for arbitration of cases by preparing required information, which includes controlled sharing of customer information between banks, engaging with various stakeholders to validate any transactions.
• Recording and/or monitoring of fraud cases in internal and external databases.
• Accurate processing of charge backs in line with applicable codes which comply with the appropriate payment system (e.g. Visa and MasterCard) rules.
• Actively participate in key internal forums and share information and insights with colleagues across the Bank.
• Timely, accurate checking and comprehensive compilation and supply of fraud related documentation in the required format to support efforts in addressing identified fraud events.
• Timely and accurate recording and checking of fraud related information to disseminate to relevant stakeholders.
• Execute fraud administration duties in line with required rules, processes and using available systems.
• Ensure that activities are executed in a timely manner and accuracy.
• Administer merchant rewards after careful investigation of method applied in recovering the card.
• Contribute to the reduction in operational losses by providing efficient administrative support to the fraud team.
• Manage personal development to increase own skills and competencies.
• Execute recovery activities in line with applicable standards and laws to maximize recoveries for the Bank.
• Compile and communicate accurate and timely reports on fraud according to area of focus.
• Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions.

You will be an ideal candidate if you:

• Minimum Qualification - Matric
• Preferred Qualification – Related Qualification
• Experience - 2 to 5 years' experience within the role

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment

End Date: January 18, 2026 

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Role will be based in KZN

Are you someone who can:

• Deliver sales targets and grow portfolio under guidance and supervision, by performing end-to-end process of deal origination to deal conclusion through effective engagement and understanding of customer’s business and needs
• Deliver customer service through adherence to quality service standards
• Complete all applicable onboarding administrative services through continuous reporting and updating of documents related to relevant stakeholders
• Develop, encourage and nurture collaborative relationships across commercial and within FNB EB
• Contribute to teamwork and inclusivity within team
• Identify opportunities to expand customer base with potentially profitable customers
• Input into the development and continuous improvement of operational processes
• Manages risks in own area of responsibility
• Build and maintain stakeholder relationships
• Achieve expected financial targets and uphold associated service levels
• Execute, Track and Drive Campaigns
• Compile required sales tracking reports
• Managing own development

You will be an ideal candidate if you have the following:

• NQF 7 or a Relevant Degree
• ADVANTAGEOUS - FAIS accredited
• 1.1
• 1.3
• 1.22
• 1.7
• 1.20
• 1.5
• 1.14
• Min 5 years’ Experience in a similar environment
• Specialist client relationship management experience
• Investment Product Knowledge  
• Professional/Technical learning 
• Financial Awareness 
• Innovative Thinking 
• Results Orientation 
• Effective Communication - Good Communication skills
• Networking
• Proficient in Excel, Word, and PowerPoint
• The ability to adapt and being flexible

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment

End Date: January 24, 2026 

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Are you someone who can:

• Translate business IT requirements into implementable solutions & continuously monitor to ensure operational continuity and effectiveness.
• Deliver against operational and cost targets.
• Prioritise resource allocation to minimise and reduce wastage.
• Monitor costs for the financial year according to the operational plan.
• Allocates and approves expenditure.
• Review cost reports and resolves or explains variances to the budget.
• Identify, control and escalate potential risks that may lead to increased costs.
• Manage costs or expenses within approved budget to achieve cost efficiencies.
• Contribute to the development of larger overall area budget.
• Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration.

You will be an ideal candidate if you:

• Minimum: B.Comm, B.Eng, BSC Eng, BSC Informatics or related degree.
• 3 – 5 years experience in managing a team of Java Developers.
• Familiar with one or more programming languages as appropriate for the specific requirements of the department related to the field.

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Analyse complex data sets
• Thrive in a collaborative environment.

End Date: January 17, 2026

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Are you someone who can:

• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Installing, configuring and upgrading Postgresql instances
• Optimizing database replication and high availability strategies
• Troubleshooting database issues and resolving performance bottlenecks
• Performing database backups and recovery procedures
• Ensure system, process and efficiency improvements (including innovations)
• Provide specialist high-level technical advice for high-level problem resolution of complex problems by monitoring system security policy implementation
• Assess, identify, and mitigate potential risks within the IT system engineering environment and comply with governance in terms of legislative, audit and business policy requirements by drafting policies and procedures for the System Engineering Environment
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Manage systems by setting threshold measurements for capacity and infrastructure upgrades and suggest changes
• Manage the System Efficiencies by suggesting and implementing efficient system changes based on research of new and existing technology to align with business needs
• Display and encourage an appreciation of teamwork and inclusivity
• Manage own development to increase own competencies
• Obtain and sustain In-depth system / application knowledge to maximise contribution to the role  
• Monitoring system health, resource utilization and performance metrics

You will be an ideal candidate if you:

• Have a related degree/Diploma
• Related Certifications
• Minimum 3 years System Engineer experience
• Minimum 3 years postgresql experience.
• Have intermediate Linux skills including installing, patching and managing Linux servers on a production environment
• Automating tasks using tooling such as Ansible/Puppet/Chef
• Sql, query analysis, indexing and schema design skills advantageous

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

End Date: January 19, 2026

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Are you someone who can:

• Manage a portfolio of Mortgage Origination Clients to achieve the objective of the Retails sales and Secured Lending Cluster Business units
• Achieve the Net Income return for the Business as defined in the Financial Performance Report of the Business.
• Drive an increase in average balance of specific portfolio of liabilities as defined in the Financials Performance Report of the Business.
• Manage Existing client and grow portfolio through making contact and generating leads
• Manage the growth of active customer Account Base.
• Maintenance of expert knowledge on relevant legislative amendment, industry best practices and provision of proactive advise and solution to relevant stakeholders.
• Deliver exceptional service that exceeds customers’ expectations through proactive innovative and appropriate solutions.

You will be an ideal candidate if you:

• Grade 12 or NQF level 5 qualification or degree
• A minimum of 3-5 years within a sales environment, a good knowledge of the residential lending (Home loans) environment an understanding of the credit environment that impacts residential lending.
• Knowledgeable of Homeloans systems and internal banking systems such as Hogan

The role is Pretoria based

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment
• Working under immense pressure
• Putting in long hours

End Date: January 23, 2026

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Are you someone who can:

• Application Development: Design, develop, test, and maintain Java-based applications to support back-office operations and customer service functions.Interface
• Management: Develop and manage interfaces that enable staff to perform sales and servicing tasks efficiently.
• Collaboration: Work closely with other developers, business analysts, and stakeholders to gather requirements and deliver solutions that meet business needs.
• Maintenance: Provide ongoing maintenance, support, and enhancements in existing systems and platforms.
• Innovation: Stay up-to-date with the latest industry trends and technologies to ensure our solutions are cutting-edge and efficient.
• Code Quality: Write clean, maintainable, and efficient code while following best practices and standards.
• Troubleshooting: Debug and resolve technical issues as they arise, ensuring minimal disruption to business operations.

As a #Changeable you will have access to:

• Opportunities to network and collaborate.
• Work that is challenging
• Opportunities to innovate.
• Flexible working environment
• Deep focus on health and wellbeing
• Coaches and mentors to help with your professional development.
• A very Generous leave policy to cater for your individual needs.
• Preferential employee banking rates that include Vehicle and Home loans. For more details see attachment

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You'll be an ideal candidate if you:

• Are you very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
• Are experienced in System Design & Development methodologies.
• Are proficient in Atlassian (i.e., JiRA) software suite (to your advantage)
• Have a BSC Computer Sciences, BSC Informatics or related degree.
• 5+ years related experience

Tech Stack:

• MySQL
• Hibernate and Springboot
• Jenkins
• Docker
• Java
• CI/CD
• Mavern and Gradle
• GIT

End Date: January 19, 2026 

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Are you someone who can:

• Draft, review and manage the contracting process from inception to implementation – this will include any partnership agreements, occasional IT and technology agreements and master services agreements.
• Apply legal risk management principles to reviews of marketing material and communicate these principles effectively to internal stakeholders.
• Establish mutually beneficial relationships with stakeholders – the main stakeholder relationships will be with the various internal eBucks departments (such as partner management, technology and marketing);
• Apply a customer-centric approach, to ensure customer satisfaction, starting with internal customers;
• Work in a fast-paced and high-pressure environment.
• Work independently and deliver to a high standard without needing constant supervision.
• Think out of the box, be innovative and provide business-appropriate advice while keeping legal risk management principles in mind.
• Demonstrate leadership behaviour through personal involvement, commitment, and dedication in support of organisational values.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders.
• Monitor changes in legislation, regulations, initiatives and relevant industry practices and be able to find application for this within the existing environment, whilst always striving to limit the risk exposure of the Group.

You will be an ideal candidate if you:

• Have an LLB degree and have been admitted as an attorney;
• A honed ability to draft and review commercial contracts, review marketing material and attend to customer legal complaints in a dynamic and fast-changing environment and exceptional attention to detail;
• Are a cooperative person who enjoys building relationships with stakeholders across a large business;
• Have at least 5 years of experience in a similar environment, of which 1 to 2 years is ideally at junior specialist level;
• Experience in drafting and negotiating agreements with external service providers will definitely be advantageous.

You will have access to:

• · Opportunities to network and collaborate.
• · Challenging Work.
• · Opportunities to innovate.

End Date: January 19, 2026 

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Job Description

• FNB is seeking a strategic and results-driven Marketing Manager to lead the marketing agenda for our partnership with Visa. This role will own the end-to-end marketing value chain, from strategy and planning through to execution and measurement, ensuring the partnership drives customer engagement, business growth, and the required ROI to unlock future incentives.

The successful candidate will act as the primary marketing lead for the Visa partnership, collaborating closely with Visa, internal business units, and marketing stakeholders across Retail and Commercial segments to translate partnership opportunities into measurable business outcomes.

• Lead the Visa marketing strategy: Define and deliver an integrated marketing plan that aligns with Visa and FNB’s business objectives.
• Drive measurable growth: Develop and execute campaigns that increase card issuance, activation, spend, and customer engagement.
• Partnership leadership: Serve as the single point of contact for all Visa-related marketing matters, working closely with Visa and FNB teams to ensure alignment and shared value creation.
• Integrated marketing delivery: Orchestrate cross-channel campaigns across brand, digital, and product teams to drive acquisition and usage outcomes.
• Performance management: Establish and track marketing KPIs, ROI, and incentive-related performance, using data to optimise spend and drive impact.
• Stakeholder management: Engage and influence key internal and external stakeholders, ensuring strong collaboration across product, customer, and segment teams.
• Budget and governance: Manage marketing budgets effectively, ensuring all activity meets governance and brand standards.
• Innovation and thought leadership: Introduce new ways to leverage the Visa partnership for customer experience differentiation and growth.

Ideal Candidate

• Experience: 5+ years in marketing, with proven success in financial services, partnership marketing, or card/payments marketing.
• Track record: Strong ability to link marketing initiatives to commercial outcomes and ROI.
• Strengths: Strategic thinking, executional excellence, data-driven decision-making, and stakeholder influence.
• Education: Degree in Marketing, Communications, or Business (postgraduate advantageous).

What You’ll Gain

• The opportunity to shape one of FNB’s most strategic partnerships.
• Exposure to global marketing collaboration through Visa’s network.
• A platform to deliver measurable business impact through marketing innovation.

End Date: January 13, 2026

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Are you someone who can:

• Apply appropriate sales processes within area of responsibility to achieve sales targets and build client relationships.

You will be an ideal candidate if you have:

• Completed a FSCA recognized FAIS relevant NQF Level 5 Qualification or high qualification.
• Completed First Level Regulatory Examination

You will have access to:

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

You will be a match if you are:

• Achievement of targets for business.
• Understand, read, and anticipate the market and clients’ needs to design and deliver innovative, customized value adding solutions to portfolio of clients.
• Deliver exceptional service that exceeds clients’ expectations through proactive, innovative, and appropriate solutions.
• Maximise Business Portfolio cross sell opportunities and strengthen client relationships. · Maintenance of expert knowledge on specific products, pricing, application procedure, processing, and timelines in order to drive and achieve relevant sales targets.
• Understand reasons for and comply with governance in terms of legislation and audit requirements.
• Retrieve all qualified leads from internal channel sales pipeline and make contact with existing or new customer to generate a sale. Source new leads through external contacts and other channels to increase customer base if required.
• Contact prospective clients and sell appropriate banking products in order to achieve sales targets.
• Deliver the end-to-end client management process through continuous engagement with the client on process milestones, selling the FNB value proposition, facilitating the application process on behalf of the client, prepare the proposal to credit, manage internal dependencies, close the deal and manage post sales queries when relevant.
• Analyse competitor information gathered and ensured active monitoring of market trends and influences. Identify new business opportunities that impact on the industry.
• Track, control, and influence sales activities with the specific aim to achieve previously determined sales targets in line with quality, productivity and sales requirements.
• Manage own development to increase own competencies.

End Date: January 14, 2026 

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Are you someone who can:

Operational Risk Management & Compliance

• Identify and assess key operational risks across business processes (including data), projects, and third-party engagements.
• Provide expert guidance on risk mitigation strategies aligned with FirstRand’s operational risk frameworks and policies.
• Implement and monitor operational risk control plans, focusing on key controls and risk themes.
• Conduct risk assessments (including PRCIA) and ensure comprehensive documentation of risk profiles and mitigation actions.
• Track and report progress against the operational risk strategy, highlighting key risks, trends, and emerging threats.

Monitoring, Reporting & Assurance

• Prepare clear and concise operational risk reports for governance forums, including KRIs, risk appetite metrics, and control effectiveness.
• Engage with the PMO to validate project risk data and report on critical project statuses.
• Drive a combined assurance approach by collaborating with line management, internal audit, and specialist risk functions.
• Monitor implementation of corrective actions and escalate unresolved risk issues through appropriate governance structures.

Business Engagement & Risk Advisory

• Build strong relationships with business stakeholders to understand strategic objectives, operational drivers, and risk concerns.
• Support business units in identifying risks in new products, processes, and outsourcing arrangements.
• Facilitate the design and implementation of risk management processes that are practical and aligned to business needs.
• Provide feedback and training to enhance risk awareness and embed a proactive risk culture.

Process Improvement & Cost Control

• Identify process inefficiencies and design flaws that contribute to operational risk.
• Recommend and implement process improvements to reduce costs and enhance control effectiveness.
• Ensure all key processes are documented with appropriate controls and regularly reviewed.

Business Continuity & Resilience

• Ensure business continuity plans are aligned with the enterprise strategy, regularly tested, and updated.
• Collaborate with stakeholders to ensure resilience against operational disruptions and emerging risks.

Collaboration & Development

• Foster a culture of teamwork, inclusivity, and continuous improvement.
• Participate in personal and professional development activities to enhance risk management capabilities.
• Contribute to innovation by identifying flexible and efficient risk solutions tailored to business needs.

Education Requirements

• Bachelor of Commerce/ Advance Diploma in Risk Management

Skills and Experience Requirements

• A minimum of 4-5 years’ experience in Risk  

You Will Have Access To

• Opportunities to network and collaborate.
• Challenging Working
• Opportunities to innovate.

We Can Be a Match If You Are

• Curious & courageous - you are driven by always wanting to know more and learn more and you are brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it.

End Date: January 18, 2026

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Are you someone who can:

• Create test plans and test cases for the functionality of a system to prevent errors in the live system
• Build sound relationships based on trust and openness
• Engineer and leverage processes and technologies to meet business needs
• Produce consistently high-quality outputs within agreed deadlines

You will be an ideal candidate if you have the following:

• Minimum: Diploma or required certification in testing or programming
• Preferred: Degree and/or relevant certification including ISEB/ISTQB Certification; TMap Next Engineer; ISTQB Advanced Analyst
• 3+ Years experience
• Preferred: Banking Industry Experience

Key Responsibilities:        

• Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies
• Manage achievement of required execution of service activities captured in the Testing Capacity Model, by receiving and allocating of test requirements
• Action test plans by unpacking the requirements that includes regression testing, system analysis and reviews and create design steps from test cases, execute system validation plans (and liaise with the business Analysts and technical teams in order to compile test scripts)
• Comply, understand and implement all steps and methodology within IT development and meet governance in terms of legislative, audit risk and process requirements for the Test Analysis Environment
• Upgrade existing test scripts to effectively test enhancements and new requirements and execute automated test scripts

You will have access to:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

End Date: January 16, 2026

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Are you someone who can:

• Advise on the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
• Write well designed and efficient code for medium to large applications.
• Work in small independent teams

As a #Changeable you will have access to:

• Opportunities to network and collaborate.
• Work that is challenging
• Opportunities to innovate.
• Flexible working environment
• Deep focus on health and wellbeing
• Coaches and mentors to help with your professional development.
• A very Generous leave policy to cater for your individual needs.
• Preferential employee banking rates that include Vehicle and Home loans. For more details see attachment

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You'll be an ideal candidate if you:

• Are you very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
• Are experienced in System Design & Development methodologies.
• Are proficient in Atlassian (i.e., JiRA) software suite (to your advantage)
• Have a BSC Computer Sciences, BSC Informatics or related degree.

Tech Stack:

• Java 8
• Maven
• Springboot
• Apache Camel
• Apache Kafka
• Docker
• Microsoft SQL Server
• CI/CD
• GIT

End Date: January 18, 2026 

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Are you someone who can:

• Advise on the design, creation, testing and documentation of new and enhanced applications and systems in accordance with agreed framework of programming standards.
• Write well designed and efficient code for medium to large applications.
• Work in small independent teams

As a #Changeable you will have access to:

• Opportunities to network and collaborate.
• Work that is challenging
• Opportunities to innovate.
• Flexible working environment
• Deep focus on health and wellbeing
• Coaches and mentors to help with your professional development.
• A very Generous leave policy to cater for your individual needs.
• Preferential employee banking rates that include Vehicle and Home loans. For more details see attachment

We can be a match if you are:

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it
• A team player - you believe in the power of teams so you're always part of one, building and leveraging your networks.
• Emotionally intelligent - you have a high EQ that enables you to truly connect with people, no matter how technical or specialist your role is.

You'll be an ideal candidate if you:

• Are you very proficient in Java and Java EE. Knowledge of other programming languages is advantageous.
• Are experienced in System Design & Development methodologies.
• Are proficient in Atlassian (i.e., JiRA) software suite (to your advantage)
• Have a BSC Computer Sciences, BSC Informatics or related degree.

Tech Stack:

• Java 8
• Maven
• Springboot
• Apache Camel
• Apache Kafka
• Docker
• Microsoft SQL Server
• CI/CD
• GIT

End Date: January 18, 2026

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Are you someone who can:

• Provide first line support on escalations that are outside of turnaround time. 
• Manage all segment leadership requests. 
• Report on all Challenges within regions and manage expectations. 
• Manage the full process related engagement from submission of quote to completion. 
• Proactively support lead usage, assisting with seeking opportunities through adviser tools. 
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going. 
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets. 
• Analyse and develop implementation plan against the forecasted financial budget. 
• Develop tactical budget for area of responsibility that minimize expenditure and manage costs. 
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in. 
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients. 
• Develop and implement practices which build service delivery excellence and implements efficiency models. 
• Model and coach behaviors that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service. 
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders. 
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure. 
• Participate in relevant management forums where required and cascades relevant information through team. 
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication 

You will be an ideal candidate if you:

• BCom Degree or Related Qualification
• Investment and Long-Term Insurance experience
• 3-5 Years in a Broker Consultant Role
• CFP would be preferable
• Experience working on a platform eg: LISP- Linked Investment Service Provider

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you are:

• Adaptable and curious
• Attention to detail
• Thrive in a collaborative environment
• Deadline driven
• Able to handle a pressurized environment

End Date: January 31, 2026

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Job Purpose:

• The Successful candidate will work with distribution teams, Channel Mangers, BDMs, the Channels and product houses to execute sales outcomes. In other words, plays a central role in ensuring that the Tied Advice department runs efficiently, profitably, and in alignment with strategic goals. They help translate strategies into action.

Are you someone who can:

Role Responsibilities:

• Help develop and execute business strategies to achieve goals.
• Collaborate and co-ordinate across functional teams (sales, product houses and marketing teams) to drive revenue.
• Use data insights to review trends and identifies growth opportunities in the channels being supported.
• Align departmental objectives with initiatives.
• Help to oversees day-to-day business operations.
• Streamlines processes to improve efficiency and productivity.
• Ensures compliance with policies, regulations, and standards.
• Acts as a liaison between departments, senior leadership, and external partners.
• Helps prepare reports and presentations for executives.
• Communicates business performance and strategic updates.
• Helps define target markets, pricing strategies, and campaign plans.
• Monitors performance and feedback from channels, Product Houses etc.
• Helps manage sales content and materials.

Core competencies:

• Analytical and systems thinking mindset with bias to execution.
• Leadership – to guide teams and influence outcomes.
• Financial acumen – to manage and assess API/AUM performance.
• Communication – to convey ideas clearly across all levels.
• Problem-solving – to address challenges proactively.

You will be an ideal candidate if you have:

• An honour’s or master’s degree would be advantageous (engineering/ management or business studies preferable)
• 5 years’ experience in similar role.
• Experience in understanding invest and insure products

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment that is progressive and agile
• Opportunities to innovate where initiative is taken and owned end to end

We can be a match if you have the following:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment.
• Detail-oriented
• Proactive and accountable
• Calm under pressure 
• Collaborative mindset
• Flexible and adaptable in a dynamic work environment

End Date: January 19, 2026