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  • Posted: Feb 11, 2026
    Deadline: Not specified
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  • PathCare is a network of pathology laboratories that provide testing of specimens, primarily for medical diagnostic purposes. We have pathology expertise in a wide variety of areas, including infectious diseases, anatomical pathology, forensic pathology, haematology, endocrinology, chemical pathology, veterinary pathology, environmental testing, genetic &...
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    Contract Position: Helpdesk Operators – N1 City, Cape Town

    Key Competency Requirements

    • Grade 12 (Matric) qualification
    • Proficiency in literacy, writing and numeracy
    • Basic computer literacy
    • Pathology knowledge/experience advantageous
    • Minimum of 12-24 months experience in a medical customer service environment or in a medically related Call Centre
    • Client-focused with excellent attention to detail
    • Display initiative
    • Ability to problem-solve
    • Ability to communicate fluently in English and an understanding of Afrikaans (written and spoken).
    • Effective communication and interpersonal skills while demonstrating the ability to listen
    •  Ability to work under pressure, independently as well as in a team
    • Adaptability
    • Innovative thinking
    • Calm temperament
    • A positive attitude & flexible work-style
    • Must be prepared to work shifts (dayshifts/afternoon shifts/weekends and public holidays)
    • Must have an acceptable track record/performance rating with regard to the technical and behavioural competencies required to perform in this position

    Closing date: Friday, 13th February 2026

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    Method of Application

    Interested and qualified? Go to PathCare on www.pathcare.co.za to apply

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