Contractor - Digital Learning Practitioner at South African Reserve Bank

Brief description

• The main purpose of this position is to take responsibility for the design, development, sourcing, administration and implementation of digital learning solutions in support of the digital learning strategy within the South African Reserve Bank (SARB) Academy through the various digital engagement platforms available.

Detailed description

The successful candidate will be responsible for the following key performance areas:

• Define own deliverables and prioritise the delivery of the agreed outputs with guidance from the Digital Learning Manager.
• Design instructionally sound learning content.
• Integrate the entire digital learning value chain in line with the SARB’s learning and development strategy by ensuring that any learning design gaps are addressed using technology-enabled platforms.
• Integrate classroom-based and digital learning methodologies to ensure a blended approach to learning and development, and enhance the learning process in support of digital transformation and the ever-evolving ways of work.
• Design and integrate learning solutions that support hybrid ways of work.
• Design, develop and review digital learning content to enhance the SARB’s overall competence.
• Conduct an impact assessment process comprising of post-learning and -project assessment.
• Engage with vendors and other external stakeholders to ensure accurate content design and creation in accordance with internal standards, policies, service level agreements and specifications.
• Plan and manage all digital learning projects, and improve the design and development of digital solutions in order to ensure that the SARB derives maximum value.
• Take responsibility for ongoing quality assurance of digital learning content against relevant standards, policies, procedures and compliance with applicable subject matter experts.
• Apply and facilitate change management strategies in order to increase the levels of buy-in and understanding.
• Provide mentorship and on-the-job coaching within the SARB Group in order to develop the required digital learning skills set.
• Keep abreast with industry practices in order to provide informed and up-to-date guidance on new digital learning content, methodologies, technologies and capabilities, and drive their adoption by the SARB.
• Oversee technology enablement within the SARB, including assisting in maintaining the intranet and Internet sites, being the custodian for online assessments, and monitoring technology-enabled platforms for consistent functionality.

Job requirements

To be considered for this position, candidates must be in possession of:

• at least a Bachelor’s degree (NQF level 7) in Learning and Development, Information Technology, Computer Science or Multimedia Technology, or an equivalent qualification; and
• at least 5–8 years of experience in an e-learning and/or technology-enabled learning environment.

Additional requirements include:

• knowledge of instructional design;
• strong technical skills, including multi-mode instructional design skills;
• sound knowledge of learning management systems;
• sound knowledge of learning and development software/digital platforms; 
• e-learning content development (animation/video creation);
• industry, organisational and business awareness, knowledge and skills;
• quality assurance knowledge and skills;
• continuous improvement knowledge and skills; 
• continued learning and/or professional development knowledge and skills;
• resource planning and development knowledge and skills;
• business engagement management knowledge and skills;
• stakeholder management knowledge and skills; 
• e-learning delivery knowledge and skills; and
• proficiency in e-learning authoring tools, including (but not limited to) Articulate 360, Vyond and the Adobe Creative Cloud.