Contracts Manager - Joburg at Tsebo Solution

    
Tsebo Facilities Solution is looking for a Contract Manager to provide professional and efficient supply chain support to Operations that enables Tsebo and Client Assurance and delivers in scope Service and contract Commercial outcomes

Duties & Responsibilities    
Operational/Contract Supply Chain Assurance

• Ensure sub-contracts meet Tsebo policy and Client Assurance requirements, for example but not limited to ABAC, 37.2, HSE, Modern Slavery etc.
• Ensure sub-contracts are up to date and signed
• Maintain an up to to sub-contract dabase in requisite platforms, such as sharepoint portal.
• Ensure up to date screening, on-boarding and off-boarding of all sub-contractor employees according to Tsebo and Client Assurance requirements.

Operational Sub-contractor Database

• Create/matinain an Operational sub-contractor database, per Country, Region, Town, Commodity/Service
• Adopt sub-contractors onto Tsebo systems
• Source and adopt alternative sub-contractors to drive efficiency and service improvement

Operational/Contract Efficiencies & Growth

• Negotiate Service Level Agreements aligned to Tsebo and Client Operational Specifications
• Negotiate Rate Cards including PPMs, labour, travel, consumables
• Negotiate warranties
• Actively identify repeat failures/callouts via regular invoice sampling
• Actively identify and valuate opportunities for self performance.
• Engage with wider Tsebo subsidiaries/entities to enable self performance
• Identify and drive conversion of Managing Agent to Principal sub-contracts
• Negotiate Regional Operational contract specific sub-contractor agreements

Operational Contract Management

• Pre-empt sub-contract renewals
• Responsible for contract/site specific communication to sub-contractors.
• Manage and implement, with Commercial, contract escalations and terminations
• Implement & keep up to date, with Operations support, contract SLA’s
• Support Change Notes, upsells, downsells, site closures, new sites from a Contract and Sub-contractor perspective

Recurring Contracts:

• Assist Operations as go between with central sourcing/procurement and Finance
• Maintain and seek to improve contract/site specific Operational procure to pay processes related to the supply chain
• Control and keep up to date recurring billing schedules for Finance
• Regularly sample sub-contractor invoicing and advise/implement appropriate interventions to enforce sub-contract terms

Sub-contractor Performance Management:

• Develop Client Operation specific sub-contractor performance management methodology
• Drive and oversee sub-contractor performance management methodology implementation across Operations
• Actively engage with key Operational sub-contractors wrt performance, screening and invoicing issues / challenges & interventions
• Ensure Tsebo and Contract Processes and Procedures wrt Supply Chain are rolled out to all geographies.
• ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
• Adhere to the DSFM’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.

Ad Hoc

• Any reasonable action requested by management.

Skills and Competencies    

• Good financial and business acumen
• Understanding of ISO
• Computer literacy on MS Office Packages in particular MS Word and Excel
• Working knowledge of equipment, materials and supplies used in Facilities Management

Qualifications    

• Appropriate tertiary qualification, ideally a commercial diploma or degree
• 5 -8 years Contract/Supply Chain Management experience
• Previous negotiating experience including Service Level Agreements
• Previous Sub-Contractor Performance Management experience
• Understanding of best practice Performance Management methodologies