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As a leading workplace management solutions provider across Africa Middle East, operating in over 28 countries, with over 40,000 employees, Tsebo Solutions Group offers our clients improved workplace productivity that supports their success. At Tsebo, we believe that the local expertise of our people and the global standards by which we operate, enables u...
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Duties & Responsibilities
- Deliver all goods safely and timeously;
- Ensure safe staff transport from unit to unit;
- Ensure vehicle is clean and serviced regularly;
- Ensure all delivery documents are completed accurately;
- Maintain a logbook at all times;
- Report any defects or accidents immediately;
- Complete tasks within a specified time;
- May be required to assist with any other duties that may be outside scope of responsibility;
- To work well with all levels within the company and to be professional when offering these services;
- To ensure that the experience and interaction between themselves and others are of a positive nature.
Skills and Competencies
- Presentable and neat;
- Excellent customer service;
- Good command of English.
Qualifications
- Minimum Grade 12;
- Valid Driver's licence Code 14;
- A valid Professional Driving Permit (PrDP)
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We are currently looking for a Store keeper to be responsible for accepting all deliveries of stock. This includes ensuring that they are not damaged and that everything ordered is present and accounted for.
Duties & Responsibilities
- Administer the ordering of all food, resale and beverage items
- Operate as part of a team with good interpersonal skills
- Receive all the stock from the suppliers according to Fedics policies & procedures
- Issuing of all stock in the fridges, freezers, dry store & chemical store as per company spec with regards to portion size / quantity and in specified times
- Ensuring costing of stock/meals & functions is done timely, accurately & on a daily basis
- Receive all invoices on a daily basis on My Market
- Conduct stock takes weekly
- Maintaining high quality hygiene as per Fedics standards
- Plan for consecutive days to make sure all stock is available and report unavailability of stock
- Ensure that all the storerooms, fridges and freezers are cleaned and all products are stacked and date marked correctly at all times
- Manage all wastage and leftovers
- Do proper handovers when necessary
- Build and maintain supplier and client relationships
- Maintain the safe keeping and protecting of all products & equipment in store room
- To report and where possible, take action about customer complaints and compliments
- To relieve in this and other local units from time to time as well as carry out any reasonable request by management
- Ensure stock rotation is in place
- Report on product quality
- Operate with set store times
- May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
Skills:
- Communication skills (verbal and written)
- Strong client and customer service skills
- Computer literate
Competencies:
- Good Food and Beverage Knowledge
- Team player and attention to detail
- Excellent co-ordination and ability to multi-task
- Positive, punctual and professional approach
Qualifications
- Matric
- Proven costing & stock control/store keeping experience – advantageous
- At least 2 year’s working experience
- My Market
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Duties & Responsibilities
The purpose of this role is to supervise and control of all Laundry outlets to the required standards within agreed budgetary limits and to provide effective leadership for all staff within the unit. Maintain personal health, hygiene and professional appearance Maintain the cleaning programme and use initiative on when to be flexible regarding staffing Ensure Tsebo standards, policies and procedures are maintained. (Incl. chemicals, work procedures, uniform, professional approach, hand washing methods etc.) Ensure correct product obtained by following correct processes Do daily checks and follow-ups Report maintenance and safety concerns to the manager on a day to day bases.
- Collect laundry from patient rooms according to schedule.
- Sorting, washing, drying, pressing and folding laundry and clothing.
- Removing stains from items using the appropriate procedures.
- Return laundry to patient rooms timeously
- Report any losses or damages immediately to client
- Monthly laundry stock take and reporting to client
Skills and Competencies
- Minimum 2-3 years LSupervisory experience preferably in the laundry and cleaning industry
- Must have experience in healthcare and safety standards
- People Management Skills
- Able to work independently and under pressure A
- ble to work long hours, after hours and some weekends
- Ability to communicate, motivate, develop and coach staff at all levels
- Previous experience in laundry
- Attention to detail
- Ability to work under pressure
- Friendly, empathetic attitude
- High energy levels.
- Professional Personal appearance
- Good communication skills
Qualifications
- Grade 12/Matric
- Relevant qualification related to Management
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Tsebo Facilities Solution is looking for Office Administrator to provide project administrative and coordinative services including general administrative support throughout the project life cycle. Responsible for planning and implementing assigned work orders (under the Project Manager’s supervision) by co-ordinating and liaising with all internal and external stakeholders as well as suppliers and contractors to ensure project scope is delivered per service level agreements.
Duties & Responsibilities
Project Co-ordination & Administration:
- Support the Project Manager to manage timely completion of the project and to coordinate all activities iro:
- Planning
- Estimating
- Budgeting
- Financing
- Managing
- Controlling Costs
- Visual quality assurance inspections when required.
- Log work orders.
- Create TFS/BBM purchase orders.
- Liaise with clients to identify and define project requirements, scope and objectives.
- Assist in compiling and preparation of business cases and works authorisation.
- Co-ordinate the approval process of project documentation.
- Make certain that clients’ needs are met as the project evolves.
- Conduct risk management planning, identification, analysis, response planning and controlling risk on projects in a pro-active manner.
- Assist with the preparation of project proposals, timeframes, schedules and budget.
- Monitor and track project progress and address any queries timeously.
- Act as the point of contact and communicate project status adequately to all participants.
- Ensure rectification measures are implemented to ensure adherence to completion dates by meeting with the relevant stakeholders and fast tracking PO’s.
- Report and escalate to management as needed.
- Collate and prepare appropriate project documentation, plans and reports for review and sign off.
- Regular communication with customers, internal teams and all relevant stakeholders.
- Monitor and track project budgets ensuring adherence.
- Follow up or escalate issues to project managers for resolution.
- Site visits to corporate and retail sites as and when necessary.
Daily Administrative Support:
- Improve methods of carrying out work through on-the-job experience.
- Ensure that workflow continues without interruption.
- Filing of all project documentation.
- Ensure efficient and effective performance and turn-around times.
- Schedule and hold regular feedback meetings with all relevant staff and stakeholders when required.
- Collate, distribute and control sensitive information and reports to authorised persons only.
- Analyse, correct, consolidate and prepare all project related documents for reporting purposes.
- Record and store information and correspondence in accordance with systems provided.
- Accompany Project Manager’s to site and assist with site meetings and taking minutes/messages and general support during meetings.
- Communicate outcomes of meetings to relevant stakeholders.
Stakeholder Management:
- Understand the processes required to identify all people and/or organisations impacted by the project.
- Analyse stakeholder expectations and impact on projects.
- Develop appropriate strategies for effectively engaging stakeholders in project execution.
Customer Service and Advice:
- Promote and coordinate open and effective communication
- Keep up to date with business developments and strategic objectives within the environment.
- Keep abreast with and provide advice on general changes and compliance within the project frameworks when required.
- Liaise with internal departments to ensure client’s needs are fulfilled effectively and efficiently.
- Work with existing processes and procedures in such a way that operational efficiencies and performance are enhanced.
- Attend to and resolve all customer queries timeously or escalate when necessary.
- Follow up and follow through on all queries timeously.
- Update supplier information and maintain relationships.
- Manage conflict.
Reporting:
- Prepare all project weekly/monthly reporting within set timeframes for submission to relevant parties.
- Prepare project presentations for Operations/relevant stakeholders when required.
- Update and maintain all project records, keeping all guarantees, COC’s, approval documentation and as-built drawings for ease of reference.
- Compile and prepare stats as and when required.
Additional:
- Undertake such other responsibilities as directed by Management that will drive sustainability.
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
- Take responsibility for one’s own performance.
- Promote TFS’s image and corporate citizenry through deliberate and co-ordinated activities.
Skills and Competencies
- Solid organizational skills and multitasking skills.
- Strong working knowledge of Microsoft Office and of project management tools.
- Excellent communication skills.
- Planning and organising skills.
- Excellent interpersonal skills.
- Initiative, problem solving and follow-up skills.
- Good time management skills.
- Negotiation skills.
- Supervisory skills.
- Conflict Management skills.
- Presentation skills.
- Interpersonal skills
- Communication Skills (Verbal & Written)
- Strong analytical and numerical skills
- Problem solving skills
Qualifications
- Grade 12 (non-negotiable) plus….
- Diploma in Project Management or equivalent.
- Related technical knowledge advantageous.
- Minimum 3 years’ experience in project administration/project co-ordination in a related field.
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We are recruiting for an excellent cook who must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen, apt in multi-tasking and experience in using various ingredients and cooking techniques is also important.The goal is to help preserve and enhance our reputation so we can expand our clientele.
Duties & Responsibilities
- Prepares and cooks various forms of food such as meats, fish, vegetables, gravies, cereals, soups, fruits and bakery products
- Prepares and cooks food for special diets from recipes formulated by qualified personnel
- Assists in on-the-job training and assist in directing the work of food service workers, students and other employees within area of assignment
- Assists in the preparation of salads and desserts
- Check on food and supplies as and when necessary. Maintains food production records
- Cleaning of the kitchen, utensils and equipment; secures refrigerator and freezer
- Serves food as required
- Maintains maximum standards of sanitation and safety
- Performs other related duties and responsibilities as required or assigned
- Attends all scheduled employee meetings and brings suggestions for improvement
- Promptly reports equipment and food quality to kitchen Manager
- Use of our Standardized Recipe Card for preparing all products. Do not rely on the memory of yourself or other employees
- Operate as part of a team with good interpersonal skills
- Maintaining high quality and hygiene standards as per Company standards
- Preparation and presentation of food
- Ensuring correct portion control are adhered to
- Ensuring the food is delivered timeously
- Assist with the planning of menus and stock control
- Follow recipes
- Flexible to work overtime when required
- Stay abreast with food trends as well as best practices
- May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
- Communication skills (verbal and written)
- Computer literate
- Organizing and planning skills
- Interpersonal skills
- Team Player
- Excellent food skills
- Strong client and customer service skills
- Good organizational skills
Qualifications
- Minimum requirement Matric
- Proven cooking experience
- 2 year experience in a similar role
- Culinary qualification would be advantageous
- Catering Manager/ Project Manager/ Executive Chef/ Sous Chef
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We are looking for a strong Procurement Administrator to provide support the daily activities of the technology purchasing function. Ýou will review technology purchasing decisions, orders, and vendor contracts. Manage the ordering of IT assets and peripherals from authorised IT vendors. Creates purchase orders for the acquisition of IT equipment and performs related administrative tasks. The Group IT is a centre of excellence team providing IT support to all employees. The team comprises seasoned IT professionals who are dedicated to provide service excellence and delivery to all Tsebo Employees. As the preferred candidate you will work with seasoned IT specialists and be instrumental in ensuring employees have key business tools to perform their roles. You will have learning agility and be open to improving ways of working to provide and enhance efficient procurement within the Group IT team in the interests of the Tsebo Solutions Group employees.
Duties & Responsibilities
- To purchase equipment on behalf of the IT department and in line with company practices
- Ensure of service requests are logged on Tsebo ITSM prior to quoting and ordering within the stipulated target SLA
- To place orders according to Group IT standards and update status thereof
- Obtain and review competitive bids and quotes from approved IT suppliers
- Review quotes with technical subject matter experts for accurate ordering of IT equipment
- Ensure all Capex documents, quotations and orders as per Group IT standards, ensuring that these are available for audit purposes.
- Efficient communications with suppliers and Tsebo business to manage procurement expectations.
- To assist Group IT in safeguarding IT assets and to assist in maintaining an accurate record of IT assets
- To perform stock takes of equipment monthly.
- Tracking and capturing IT asset information into asset tracking system
- End of life asset management – Ensure all assets that have reached end of life are disposed as per the IT asset disposal policy
- Identify future opportunities to drive up efficiencies and reduce costs.
Skills and Competencies
- Computer Literate (MS Office - strong Excel and Word)
- Ability to resolve order problems and escalations
- Good communication skills
- Knowledge of procurement, strategic sourcing processes and supplier management
- MS Dynamics 365 or ERP system experience
- MS Office, with advanced experience in Excel
Qualifications
- Matric
- Relevant tertiary qualification - advantageous
- Previous experience in a procurement and or similar role supporting IT will be a distinct advantage
- Three years of significant work experience working in a high volume fast paced office environment with high degree of responsibility
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Tsebo Facilities Solution is looking for a Handyman.To provide technical support with regard to reactive maintenance and preventative maintenance on plant and equipment within the service level requirements.
Duties & Responsibilities
Maintenance Support
- Carry out the repair and maintenance of all building related issues such as lighting, plumbing, electrical, carpentry and painting. Also included will be furniture, fittings, fixtures and other equipment.
- Ensure that all jobs are carried out in a safe and competent manner.
- Clean up work area on completion of a job.
- Workshop to be kept clean at all times.
- Ensure that all job cards are completed prior to submission to the Maintenance Manager.
- Proactively log any calls at the Helpdesk.
- Tools are to be looked after and maintained in a good working condition.
- Comply with timekeeping by clocking in and out at commencement and conclusion of each and every shift.
- Carry out any duties as required and instructed by TFS management.
- To provide support with regard to reactive and proactive maintenance and planned preventative maintenance on interior, exterior fabric, light machinery and fittings within the service level requirements
- Undertake Planned Preventative Maintenance Tasks.
- Undertake Proactive and Re-active Maintenance Tasks and Repairs.
- Undertake work related to woodwork, plumbing, building and metalwork, etc.
- Carry out inspections in relation to OHS Act requirements
- Perform versatile handyman work as required.
Inspections
- Carry out daily, weekly and monthly maintenance inspections on site.
Customer Satisfaction
- Ensure a high level of customer service is provided and maintained
- ISO 9001; 14001 & 45001 – Quality, Environmental and Health & Safety Standards
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
Ad Hoc
- Any reasonable action requested by management.
Skills and Competencies
- Excellent customer relation skills
- Good oral and written communication skills
- Ability to plan, organise and control own work effort
- Be familiar with construction related activities and functions
- Have multi disciplinary basics and exceptional expertise
- Must be presentable
- Must be reliable
- Must be flexible and energetic
- Must be friendly, helpful and polite when dealing with customers
- Must be punctual and reliable
- Must be approachable, and be able to work independently
Qualifications
- Matric
- Have a good knowledge of machine tools, general maintenance and be multi-skilled
- 2-5 Years’ experience in the maintenance field
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We are recruiting for a ward hostess who works individually on patient wards. The hostess will serve breakfast, lunch, supper and snacks in a very busy, fast paced environment. Duties will also include checking the temperature of food and fridges, recording it prior to service to patients, clean and maintain kitchen areas, cupboards, fixtures and appliances.
Duties & Responsibilities
- Ensure that patients have ice water at all times
- Urns to be full at all times and turned on
- Serve patients with tea/coffee and alternative snacks
- Menu cards to be filled in correctly with choice of patient and returned to kitchen as soon as possible
- Diet list to be updated before meals and alterations should be brought to attention immediately
- Trolley’s to be taken from kitchen to wards, orderly and returned after serving patients with meals
- Check trays are complete before placing in trolley and before setting in front of patient. Incomplete trays are unacceptable!
- Patients meals are served on trays but trays are to be removed immediately after patient has eaten
- Cutlery must be washed after every meal and served in cutlery bags. Strict controls to be kept by ward hostess
- You are responsible for cutlery used in the ward & this is to be locked away when not in use.
- The ward kitchen must be neat and tidy at all times. No trays are to be left in ward kitchen after meal has been eaten - bring immediately to fedics kitchen
- Ward hostess’ are to be neat, clean & tidy at all times. Must always be in full uniform and up to fedics standard
- Private patients will receive in addition: o the morning news paper of their choice o refreshment for direct family member visiting o receive Healthwise chocolate with evening tea or coffee o be able to order meal from a la carte menu
Skills and Competencies
- Ability To Work in a pressurised environment
- Good Communication Skills at all Levels
- Knowledge of Fedics Hygiene & Quality Standards
- Well Presented, Neat & Professional Image
- Motivated self – starter
- Able to operate with little Supervision
- Flexible in terms of Working Hours – weekends/ public holidays (7 day operation)
Qualifications
- Matric
- Previous experience in a hospital environment
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Tsebo facilities Solutuion is looking for a Switchboard Operator To manage the switchboard facilities at Standard Bank in a professional manner
Duties & Responsibilities
Generic Objectives
- Calls must be answered within 3 rings, 600 calls per operator daily.
- F7 return calls to be answered promptly.
- Every call must be answered with a standard greeting.
- Updating information promptly on the directory system and for the files.
- Ensure that there is adequate cover when leaving the board.
- ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
- Adhere to the DSFM’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
Ad Hoc
- Any reasonable action requested by management.
Skills and Competencies
- Excellent communication and interpretation skills.
- Attention to detail and strong organisational skills.
- Ability to communicate in all levels of Management.
- Attention to detail and good follow up skills.
- Ability to manage conflict.
- Must be competent and professional.
- Ability to plan, organise and control own work effort.
- Ability to manage more than one situation at a time.
Qualifications
- Grade 12
- 1 -2 years experience.
- A secretarial or telephonist certificate/diploma would be an advantage.
- Computer literate on Ms Office packages – Ms Word, Excel.
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Tsebo Facilities Solution is looking for Receptionist to receive all visitors a in a friendly and professional manner, and to promptly notify the relevant person of their visitors and proactively administering the workplace reception services in accordance with the master service agreement
Duties & Responsibilities
Operational Delivery:
- Review visitor and client arrivals for the day
- Attend to special arrival and meeting room requirements
- Provide information about amenities, area and venues
- Anticipate client needs and build rapport with clients
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages, restaurant reservations, etc)
- Offer assistance with meeting room technical requirements.
- Report client feedback to the Helpdesk and revert to clients and visitors with resolution
- Escalate unresolved complaints to the Manager when necessary
- Report any building maintenance to the TFS call centre daily.
- Ensure compliance with health and quality standards
- Ensure all meeting rooms are set up as required by the client.
- Conduct daily inspections to ensure that all chairs are in place, meeting room is clean and cables are tidy.
- Test AC and VC equipment prior to use.
- Ensure water jugs are refreshed regularly throughout the day and that clean glasses are available at all times.
- Ensure that all white boards are cleaned, white board markers are working well and that an eraser is available.
- Sign Condeco panels in and out as and when required.
- Ensure that rooms are cleared and tidied after each meeting.
- Ensure that tables are cleared and chairs are aligned after each meeting.
- Report over flowing dustbins and cleaning issues to the cleaning team on duty in your area.
- Report and hand in any lost property found in meeting rooms to security.
- Ensure that all bookings for your floor is noted and planned at least 48 hours prior to the meeting.
- Customer Focus:
- Work with teams to develop and maintain a customer-focused attitude toward activities, concentrating on those that most strongly contribute toward improving customer lifetime value
- Interact with client to provide and process information in response to inquiries, concerns and requests about products and services
- Conduct client satisfaction surveys to ensure clients are satisfied with the products and services
- Keep up to date with business objectives within the environment
- Provide advice on general changes and compliance within the workplace management framework when required
- Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
- Attend to and resolve all customer queries timeously or escalate when necessary
- Follow up and follow through on all queries timeously
- Manage conflict
Reporting:
- Prepare all weekly/monthly reporting within set timeframes for submission to your manager
- Update and maintain all relevant records
- Compile and prepare stats as and when required by your manager
Code of Conduct:
- Undertake such other responsibilities as directed by Management that will drive sustainability.
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken.
- Take responsibility for one’s own performance.
- Promote TFS’s & EY image and corporate citizenry through deliberate and co-ordinated activities.
- Adhere to the TFS’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures as applicable to this position.
- Ensure TFS ethical values are adhered to.
Skills and Competencies
- MS Office Suite
- Knowledge of equipment, materials and suppliers used in facilities management.
- Proven experience as a Concierge
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Hospitality and customer centric focus.
- Emotional Intelligence: ability to work with colleagues who have different ways of behaving and interacting
Qualifications
- Grade 12 (non-negotiable) plus….
- Computer literacy
- 2-3 years frontline hotel/customer service experience
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Tsebo Facilities Solution is looking for a Contract Manager to provide professional and efficient supply chain support to Operations that enables Tsebo and Client Assurance and delivers in scope Service and contract Commercial outcomes
Duties & Responsibilities
Operational/Contract Supply Chain Assurance
- Ensure sub-contracts meet Tsebo policy and Client Assurance requirements, for example but not limited to ABAC, 37.2, HSE, Modern Slavery etc.
- Ensure sub-contracts are up to date and signed
- Maintain an up to to sub-contract dabase in requisite platforms, such as sharepoint portal.
- Ensure up to date screening, on-boarding and off-boarding of all sub-contractor employees according to Tsebo and Client Assurance requirements.
Operational Sub-contractor Database
- Create/matinain an Operational sub-contractor database, per Country, Region, Town, Commodity/Service
- Adopt sub-contractors onto Tsebo systems
- Source and adopt alternative sub-contractors to drive efficiency and service improvement
Operational/Contract Efficiencies & Growth
- Negotiate Service Level Agreements aligned to Tsebo and Client Operational Specifications
- Negotiate Rate Cards including PPMs, labour, travel, consumables
- Negotiate warranties
- Actively identify repeat failures/callouts via regular invoice sampling
- Actively identify and valuate opportunities for self performance.
- Engage with wider Tsebo subsidiaries/entities to enable self performance
- Identify and drive conversion of Managing Agent to Principal sub-contracts
- Negotiate Regional Operational contract specific sub-contractor agreements
Operational Contract Management
- Pre-empt sub-contract renewals
- Responsible for contract/site specific communication to sub-contractors.
- Manage and implement, with Commercial, contract escalations and terminations
- Implement & keep up to date, with Operations support, contract SLA’s
- Support Change Notes, upsells, downsells, site closures, new sites from a Contract and Sub-contractor perspective
Recurring Contracts:
- Assist Operations as go between with central sourcing/procurement and Finance
- Maintain and seek to improve contract/site specific Operational procure to pay processes related to the supply chain
- Control and keep up to date recurring billing schedules for Finance
- Regularly sample sub-contractor invoicing and advise/implement appropriate interventions to enforce sub-contract terms
Sub-contractor Performance Management:
- Develop Client Operation specific sub-contractor performance management methodology
- Drive and oversee sub-contractor performance management methodology implementation across Operations
- Actively engage with key Operational sub-contractors wrt performance, screening and invoicing issues / challenges & interventions
- Ensure Tsebo and Contract Processes and Procedures wrt Supply Chain are rolled out to all geographies.
- ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
- Adhere to the DSFM’s Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this position.
Ad Hoc
- Any reasonable action requested by management.
Skills and Competencies
- Good financial and business acumen
- Understanding of ISO
- Computer literacy on MS Office Packages in particular MS Word and Excel
- Working knowledge of equipment, materials and supplies used in Facilities Management
Qualifications
- Appropriate tertiary qualification, ideally a commercial diploma or degree
- 5 -8 years Contract/Supply Chain Management experience
- Previous negotiating experience including Service Level Agreements
- Previous Sub-Contractor Performance Management experience
- Understanding of best practice Performance Management methodologies
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- Tsebo Facilities Solution is looking for a Maintenance Planner who will be Responsible to apply best practices in maintenance planning and scheduling processes to optimize the use of the workforce and improve machine reliability on site by assembling and coordinating the information, people, materials, equipment, along with all the other necessary resources to get all maintenance jobs done on the client’s property in line with the Master Service Agreement requirements for the contract.
Duties & Responsibilities
Operational Delivery:
- Maximising operating profit through using planned maintenance where it is more effective than alternatives. (A possible measure of success might be ‘number of planned jobs verses the total number of jobs’ in a week or month)
- Maximising equipment reliability through using planned maintenance most effectively. (A possible measure of success might be ‘how long each piece of equipment ran at full design capability after planned maintenance was done’
- Maximising equipment availability through most effectively using planned maintenance. (A possible measure of success might be ‘lost production time due to planned maintenance per week or month’.
- Execution of the daily, weekly, weekend and annual overhaul planning activities for the client’s building and associated areas.
- Develop, maintain and improve the Maintenance Planning and Scheduling processes
- Review the full extent of maintenance work needed to conduct the relevant Preventative Maintenance, Proactive Maintenance and Continuous Improvement activities on Huawei plant and equipment
- Establish cost and time estimates of planned maintenance work
- Ensure all necessary parts, equipment, services and documentation to perform the maintenance work are readily available at time of use
- Continually improving planning, scheduling, data management and job reporting systems to increase planning effectiveness and efficiency
- Collaborate with maintenance stakeholders to schedule resources for the most effective production and maintenance outcomes
- Proactively work with the departmental leadership teams to ensure the effective execution of all required maintenance activities.
- Drive Daily Toolbox meetings
- Updating of Contractor Movement Board
- Ensure maintenance tool time is maintained above an agreed target, as set out in KPI’s
- Ensure accurate and timely Maintenance performance reporting.
- Reviews maintenance from previous night to determine what tasks are "open, closed or deferred"
- Maintains a planning shift turnover report
- Maintains maintenance planning fleet mod status by adding new EOs, updating accomplished EOs, and verifying parts to schedule EOs.
Service Delivery Management:
- Undertake work tasks as allocated by the Maintenance Manager
- Report all safety hazards or workplace injury/illness to Maintenance Manager immediately
- Advise the Maintenance Manager of any unplanned absence from work immediately
- Work in a flexible way when the occasion arises so that tasks, which are not specifically covered in the job description, are undertaken
- Take responsibility for one’s own performance
- Promote TFS’s & the client’s image and corporate citizenry through deliberate and co-ordinated activities
- Attend and complete all required company training
- Assist in implementing and maintaining the quality management system by reporting quality problems as they arise
Other duties as directed
- Ensuring performance requirements are met (SLA’s and performance management)
- Update and Maintain an accurate record of all maintenance documentation, warranties, licences
- Establish and maintain a good working relationship with the management and staff.
- Ensure compliance with regulatory and health and safety requirements.
- Collaborate with suppliers, and contractors to ensure customer needs are met.
Customer Focus:
- Work with teams to develop and maintain a customer-focused attitude toward activities
- Interact with clients to provide and process information in response to enquiries, concerns and requests about services
- Work with processes and procedures in such a way that operational efficiencies and performance are enhanced
- Attend to and resolve all client queries timeously or escalate when necessary
- Follow up and follow through on all escalated queries timeously
- Manage conflict
Skills and Competencies
- Solid understanding of plumbing and electrical systems as well as carpentry and other crafts.
- Knowledge using a variety of welding equipment and procedures (TIG, MMA etc.)
- Knowledge in using electrical or manual tools (saws, squares, callipers etc.)
- Knowledge of different kinds of metal and their properties advantageous
- Knowledge in all maintenance processes and health and safety regulations.
- Strong technical knowledge of all building systems (electrical, heating etc.)
- Excellent customer relation skills.
- Good oral and written communication skills.
- Ability to plan, organise and control own work effort.
- Be familiar with construction related activities and functions.
- Have multi-disciplinary basics and exceptional expertise.
Qualifications
- Minimum Grade 12.
- Studying towards Valid Certified Maintenance Manager (CMM) or equivalent advantageous)
- Trade Qualification (Electrical or Mechanical – minimum 5 years’ experience)
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Tsebo Facilities Solution is looking for a Handyman who will be responsable to provide technical support with regard to reactive maintenance and planned preventative maintenance, within service level agreements.
Duties & Responsibilities
Electrical maintenance and repairs
- Continually prioritize jobs appropriately.
- Ensure that all work is planned – risks are identified the work is completed both to prescribed standard and within the agreed time
- Ensure that scheduled maintenance activities are performed correctly
- Continually evaluate and improve maintenance activities for all electrical equipment on site
- Identify critical spares for all electrical equipment on site, liaise with your Foreman to have these available (either on-site or at local vendor),
- Ensure that Best Operating Practice is applied when undertaking maintenance tasks/repairs
- Undertake planned maintenance tasks allocated by the Helpdesk or Electrical Services Foreman or the Electrical Services Manager.
- Ensure that your work is performed to “trade test” standard, the work area is left in a clean and tidy manner after completion of work.
- All installation work is to be performed using the best operating practices (as per the South African wiring regulations)
- Must be able to perform after hour breakdowns and call outs when required.
- You would be required to work some overtime
- Must be able to work from heights
Installation work
- Perform the following installation work:
- Trenching
- Chasing of walls
- Installation of conduit
- Pulling cables
Cleanliness
- Ensure that workshop and substations are kept clean and tidy
- Ensure that uniform is always neat and clean
Safety
- Ensure that all jobs are carried out using the correct PPE, if you have not been supplied with the relevant PPE it is your responsibility to request it
Skills and Competencies
- Must be energetic.
- Must be punctual and reliable.
- Must be approachable.
- Must be self-motivated and team oriented.
- Must be friendly, polite and helpful when dealing with customers.
- Must be able to work under pressure.
- Must be service oriented.
- Must be able to work independently.
- Must be act quickly and calmly in emergency situations
Qualifications
- Trade tested electrician, Ideal Wireman's License
- 5-10 years’ experience
- Good knowledge of Electrical Maintenance/Generators/UPS/Medium Voltage Switchgear
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We are currently looking for a Catering Manager to be responsible for monitoring the quality of the food, service and making sure that the unit performs well.
Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service orientated
- Business management principles
- Fully computer literate
- Excellent food skills
Qualifications
- Matric
- Relevant Degree/Diploma or Certificate
- Own motorvehicle
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We are in search on qualified Hygiene technician to be based in Durban.
Duties & Responsibilities
- Drivers are to drive according to the road regulations of SA on prior planned routes, ensuring that the service team arrives safely, unharmed & timeously at their destinations.
- Drivers are to comply with the Company Vehicle and Fuel Policies at all times.
- Servicing of all washroom equipment (sanitary bins-only female staff) including the cleaning/wiping of washroom equipment on client sites and delivery of consumables. .
- Ensure that all documentation e.g. Dans, consumable deliveries are completed correctly and that the client signs proof of delivery and that these are returned to the office the same day.
- Managing stock
- Adhere to all Health and Safety regulations at all times.
- Provide a high-quality service with a polite and professional approach when visiting clients.
- Comply with, implement and maintain all company systems, policies and procedures.
- Treat all customers and colleagues with respect in the best interest of the employer
- Any other tasks necessary for the conduct of the employer's business, as the employer may from time to time direct.
Skills and Competencies
- Communication skill.
- Customer service.
- Attention to detial and monitor quality of invertory.
- Must follow all health and safety procedure and regulations.
- Team player
- Problem Solving
Qualifications
- Matric/Grade 12
- Minimum 2 years of relevant experience
- Valid Drivers License
- Valid Public Drivers Permit
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We are currently looking for an experienced Chef with professional culinary skills to oversee the operations of the kitchen. To be responsible for the food that comes out of the kitchen from concept to execution.
Duties & Responsibilities
- Oversee and maintain hygiene standards in the kitchen – Q PRO specific
- Implement new innovative and creative ideas(on meals and functions)
- Oversee and monitor the quality of food and presentation thereof
- Manage & train staff
- Quality & quantity controls on all food products.
- Keeping an update of market trends and reacting on these effectively and efficiently
- Any other duties as requested by management, within reason
Skills and Competencies
- Interpersonal skills
- Communication skills: verbal/written
- Customer centric
- Commitment and excellence
- Initiative
- Organising/planning skills
- Productivity driven
- Cost awareness
- Computer literacy
- Business acumen
Qualifications
- Matric
- 2 years relevant work experience essential
- Tertiary qualification an advantage
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We are recruiting for an excellent cook who must be able to follow instructions in cooking and delivering well-prepared meals. They must be deft in moving around the kitchen, apt in multi-tasking and experience in using various ingredients and cooking techniques is also important.The goal is to help preserve and enhance our reputation so we can expand our clientele.
Duties & Responsibilities
- Prepares and cooks various forms of food such as meats, fish, vegetables, gravies, cereals, soups, fruits and bakery products
- Prepares and cooks food for special diets from recipes formulated by qualified personnel
- Assists in on-the-job training and assist in directing the work of food service workers, students and other employees within area of assignment
- Assists in the preparation of salads and desserts
- Check on food and supplies as and when necessary. Maintains food production records
- Cleaning of the kitchen, utensils and equipment; secures refrigerator and freezer
- Serves food as required
- Maintains maximum standards of sanitation and safety
- Performs other related duties and responsibilities as required or assigned
- Attends all scheduled employee meetings and brings suggestions for improvement
- Promptly reports equipment and food quality to kitchen Manager
- Use of our Standardized Recipe Card for preparing all products. Do not rely on the memory of yourself or other employees
- Operate as part of a team with good interpersonal skills
- Maintaining high quality and hygiene standards as per Company standards
- Preparation and presentation of food
- Ensuring correct portion control are adhered to
- Ensuring the food is delivered timeously
- Assist with the planning of menus and stock control
- Follow recipes
- Flexible to work overtime when required
- Stay abreast with food trends as well as best practices
- May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
- Communication skills (verbal and written)
- Computer literate
- Organizing and planning skills
- Interpersonal skills
- Team Player
- Excellent food skills
- Strong client and customer service skills
- Good organizational skills
Qualifications
- Minimum requirement Matric
- Proven cooking experience
- 2 year experience in a similar role
- Culinary qualification would be advantageous
- Catering Manager/ Project Manager/ Executive Chef/ Sous Chef
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- We are currently looking for a Store keeper to be responsible for accepting all deliveries of stock. This includes ensuring that they are not damaged and that everything ordered is present and accounted for.
Duties & Responsibilities
- Administer the ordering of all food, resale and beverage items
- Operate as part of a team with good interpersonal skills
- Receive all the stock from the suppliers according to Fedics policies & procedures
- Issuing of all stock in the fridges, freezers, dry store & chemical store as per company spec with regards to portion size / quantity and in specified times
- Ensuring costing of stock/meals & functions is done timely, accurately & on a daily basis
- Receive all invoices on a daily basis on My Market
- Conduct stock takes weekly
- Maintaining high quality hygiene as per Fedics standards
- Plan for consecutive days to make sure all stock is available and report unavailability of stock
- Ensure that all the storerooms, fridges and freezers are cleaned and all products are stacked and date marked correctly at all times
- Manage all wastage and leftovers
- Do proper handovers when necessary
- Build and maintain supplier and client relationships
- Maintain the safe keeping and protecting of all products & equipment in store room
- To report and where possible, take action about customer complaints and compliments
- To relieve in this and other local units from time to time as well as carry out any reasonable request by management
- Ensure stock rotation is in place
- Report on product quality
- Operate with set store times
- May be required to assist with any other duties that may be outside scope of responsibility
Skills and Competencies
Skills:
- Communication skills (verbal and written)
- Strong client and customer service skills
- Computer literate
Competencies:
- Good Food and Beverage Knowledge
- Team player and attention to detail
- Excellent co-ordination and ability to multi-task
- Positive, punctual and professional approach
Qualifications
- Matric
- Proven costing & stock control/store keeping experience – advantageous
- At least 2 year’s working experience
- My Market
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We are recruiting for a Food Service Assistant is to assist with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service always. It is the responsibility of a food service assistant to ensure that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up.
Duties & Responsibilities
- Preparation of high level quality meals, fast foods and sandwiches for branded outlets
- Maintain high hygiene and cleaning standards
- Assist with stock-takes at the unit
- Maintain excellent customer relationships
- Assures that warm, sincere contact is established with all customers
- Consistently provide exceptional customer service in compliance with the highest professional performance standard
- Preparation of each item quickly, but carefully to assure high quality and consistency.
- Keep loss prevention guide-lines in mind at all times, and assisting with stock-takes
- Adheres to appropriate standards of behaviour in the work-place.
- To carry out other special duties or work outside the normal daily routine but within the overall scope of the position.
Skills and Competencies
- Excellent customer service
- Excellent communication skills
- Ability to work under pressure
- Experience as a food service assistant
Qualifications
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- Tsebo Facilities Solution is looking for Facilities Manager To provide managerial and supervisory direction and strategic planning regarding service delivery as required in order to maximise customer satisfaction.
Duties & Responsibilities
Primary Objectives
Technical Services
- Electrical and Mechanical
- Electrical services: equipment including reticulation
- Heating, Ventilation and Cooling Systems: equipment including reticulation and Building management systems (BMS):
- Fire protection systems
- Life safety electronic systems Plumbing and drainage
- Liquid petroleum gas installations
- Elevators
- Satellite and audio-visual systems Handyman services
Civils
- Stormwater drainage
- Soil drainage
- Water supply
- Roads and parking
- Hard Surfaces
- Signage
General Objectives
- Establishes and maintains a good working relationship with the
- Management and control the contract
- Manage and control all aspects regarding Safety, Health, Environment & Quality (SHEQ).
- Manage TFS staff and ensure outputs are
- Manage all aspects of partner interactions with the client and
- Maximize and create new business opportunities within the
- Manage the relationships with the building owners and contractors to ensure service
- Manage the site budgets to meet financial objectives and provide monthly
- Monitor help desk statistics and audit to ensure adherence to Service Level
- Develop and implement best practices for client
- Identifies opportunities for major revenue enhancement, major cost reduction and production
- Ensures continuous improvement and benchmarks
- Manage and assist in financial month-end submissions to the
- Assist the client in managing safe work practices that are in line with Occupational Health and Safety
- Management of sub-contractors and external service
- Ensure that internal and external Service Level Agreements as defined in our Scope of Works are
- Assist with the management of regular and preventative maintenance plans and pre-approved capital projects
- Compilation of technical and management reports as well as data for the client and Operations
- Conduct technical audits.
- Adhere to the TFS Safety, Health, Environmental and Quality (SHEQ) Management System’s Policies & Procedures of as applicable to this
- ISO 9001; 14001 & 18001 – Quality, Environmental and Health & Safety Standards
Ad Hoc
- Any reasonable action requested by management
Skills and Competencies
- Very good oral and written skills that facilitate effective and persuasive communications with people at all levels within Tsebo Facilities and with external
- Ability to deliver high quality and proactive service to internal and external
- Ability to effectively manage processes and
- Ability to identify, develop and apply new ideas and practices in areas of responsibility that are consistent with Tsebo Facilities strategies, and which demonstrate a proactive approach to meeting the needs of the
- Ability to develop good internal and external networks and to gain credibility with management, staff, and external
- Ability to provide leadership, counselling, motivation, and constructive performance reviews of staff,
- securing their respective commitments to the department’s goals.
- Ability to handle conflict
- Ability to use own initiative and to operate with no management support when
- Must be an extrovert and be approachable at all levels in the working
- Ability to work after hours and willingness to
- Ability to work under pressure.
Qualifications
- Grade 12
- Engineering Qualification
- Facilities Management Qualification
- 2 -5 years experience in Facilities; Engineering environment; Property or Project Management or equivalent knowledge and Skills.
go to method of application »
We are recruiting for a Food Service Assistant is to assist with the preparation of and the serving of all meals and beverages to customers, ensuring great customer service always. It is the responsibility of a food service assistant to ensure that the kitchen and service areas are clean and tidy, assisting with waste removal and washing up.
Duties & Responsibilities
- Preparation of high level quality meals, fast foods and sandwiches for branded outlets
- Maintain high hygiene and cleaning standards
- Assist with stock-takes at the unit
- Maintain excellent customer relationships
- Assures that warm, sincere contact is established with all customers
- Consistently provide exceptional customer service in compliance with the highest professional performance standard
- Preparation of each item quickly, but carefully to assure high quality and consistency.
- Keep loss prevention guide-lines in mind at all times, and assisting with stock-takes
- Adheres to appropriate standards of behaviour in the work-place.
- To carry out other special duties or work outside the normal daily routine but within the overall scope of the position.
Skills and Competencies
- Excellent customer service
- Excellent communication skills
- Ability to work under pressure
- Experience as a food service assistant
Qualifications
Method of Application
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