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  • Posted: May 6, 2024
    Deadline: Not specified
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  • In our world of rapid change, the need for reliable information to make confident decisions has never been greater. At Ipsos we believe our clients need more than a data supplier, they need a partner who can produce accurate and relevant information and turn it into actionable truth. This is why our passionately curious experts not only provide the mos...

     

    Research Executive - Customer Experience

    KEY RESPONSIBILITIES:

    • Oversees the entire research process from start to finish together with the Senior Research Executive
    • Timing, briefs (project and interviewer / moderator), moderating (in the qualitative team), desk research, screener design, questionnaire / discussion guide design, sampling, analysis plans, tab specs, data processing, report design / templates, data analysis and insights and presentations
    • Ensures research basics and disciplines are implemented and upheld, including logic checks, checklists, task instructions (TIMS), document standards and policies and procedures (P&P)
    • Responsible for overall quality control and all quality control documentation
    • Ensures the process runs according to deadlines and budget together with the Project Manager
    • Attempts initial value add / insights at each stage (development area)
    • Develops basic Solutions knowledge
    • Ensures integration of information from multiple sources where applicable and available
    • Conducts desk research to add value to all reports / presentations and assist the client in understanding the South African market
    • Assists with research design for entire project / process on small pitches

    KNOWLEDGE AND SKILLS:
    Education

    • School: Matric
    • Professional / Tertiary: A degree / diploma in Marketing, Arts or Business is essential (an Honours degree would be an advantage)

    Experience

    • Minimum 2 years’ experience as a Research Executive in a Market Research company. Experience in retail measurement would be an advantage
    • Minimum 2 years’ practical experience and understanding of the research process in order to coordinate a research project from start to finish
    • Understanding of basic methodologies and techniques to provide input into research design

    Additional requirements:

    • Excellent command of spoken and written English
    • Exceptional presentation skills
    • Excellent leadership and project management skills
    • Must be able to build and maintain internal and external client relationships
    • Analytical skills / Training skills / Delegation skills
    • Excellent computing skills especially in Microsoft Word, Excel and PowerPoint
    • Proactive with high energy levels

    go to method of application »

    Associate Service Line Director - Ipsos UU

    Key Responsibilities:

    • Service Line Strategy and Thought Leadership
    • Business Management
    • Contract Management
    • Client relationship management
    • Reporting
    • Client Service
    • Contribution / Collaboration
    • Ensures the process runs according to deadlines and budget together with the Project Manager​
    • Attempts initial value add / insights at each stage (development area)​
    • Develops basic Solutions knowledge​
    • Ensures integration of information from multiple sources where applicable and available​
    • Conducts desk research to add value to all reports / presentations and assist the client in understanding the South African market

    Education:

    • School: Matric
    • A Degree or Diploma in Marketing, Arts or Business is essential (an honors degree would be an advantage)

    Experience:

    • Minimum 5 years’ Market research agency experience in client facing role
    • Thorough knowledge of the service line’s core research
    • Strong innovative research and analytic skills.
    • Qualitative experience
    • Business Acumen – business leader, entrepreneurial, financial perspective
    • Strong sales and negotiation skills

    Method of Application

    Use the link(s) below to apply on company website.

     

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