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A hospital control room dispatcher is a professional responsible for the efficient coordination of all activities within a hospitals control center, often the central hub for communications and emergency management.
Job Description
Answer telephone calls and attend to all emergency requests and queries
Relay information via radio, phone or email to send crews, vehicles or other field units to appropriate locations
Monitors and tracks the status of an ambulance on assignment
Provide field units with information about orders, traffic, obstacles and requirements
Notify hospitals of the crew’s arrival
Data capturing and maintaining logs and records of calls, activities and other information
BAA Duties when required
Job Requirements
Matric
BAA Qualification
At least 2 years’ relevant experience
In depth understanding of EMS
Excellent judgment and the ability to priorities decisions and act quickly in the best interest of the patient
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