Hot Jobs at Melomed Private Hospitals

• A hospital control room dispatcher is a professional responsible for the efficient coordination of all activities within a hospitals control center, often the central hub for communications and emergency management.

Job Description

• Answer telephone calls and attend to all emergency requests and queries
• Relay information via radio, phone or email to send crews, vehicles or other field units to appropriate locations
• Monitors and tracks the status of an ambulance on assignment
• Provide field units with information about orders, traffic, obstacles and requirements
• Notify hospitals of the crew’s arrival
• Data capturing and maintaining logs and records of calls, activities and other information
• BAA Duties when required

Job Requirements

• Matric
• BAA Qualification
• At least 2 years’ relevant experience
• In depth understanding of EMS
• Excellent judgment and the ability to priorities decisions and act quickly in the best interest of the patient
• Computer literacy is essential
• Excellent interpersonal and communication skills
• Remaining calm under pressure

go to method of application »

• A hospital client or patient services manager is responsible for overseeing patient care quality, managing client relationships, and supporting hospital operations to ensure patient satisfaction and smooth service delivery. Key duties include managing staff, handling patient feedback, coordinating administrative tasks, building relationships.

Job Description

• Implement and maintain the hospital’s marketing strategy by ensuring brand alignment, service excellence, media monitoring, and identifying opportunities for improvement.
• Ensure high client service standards by monitoring patient satisfaction, attending to VIP admissions, and managing feedback channels.
• Act as a liaison between hospital departments, doctors, patients, and support teams to ensure smooth operations and timely resolution of complaints and queries.
• Support operational readiness through crises management and monitoring facility standards to identify risks.
• Assist in planning, co-ordinating and attending events, ensuring effective logistics, communication, and stakeholder engagement.
• Conduct GP and specialist visits, manage doctor-related queries, and ensure information accuracy across platforms.
• Assist with the training and support of hospital staff to enhance client service delivery and improve overall patient experience.
• Manage internal programmes and ensure the availability and distribution of marketing materials.
• Oversee key administrative tasks including reporting, database management, internal communication, and stakeholder correspondence.
• Build and maintain strong relationships with doctors, GP networks, and external organisations.
• Provide support to hospital management by providing insight and feedback to influence service delivery strategies.
• Uphold and promote Melomed’s values and standards in all internal and external interactions.
• Ensure adherence to company policies, support audit readiness, and assist with ad hoc duties as required.

Job Requirements

• Grade 12
• Marketing/Advertising, Business Administration, or Public Relations Qualification or similar
• Minimum 3 – 5 years’ experience in a Client Services position
• Knowledge of the healthcare industry will be advantageous
• Leadership qualities and supervisory skills
• Valid Driver’s License and own transport
• Excellent verbal and written communication skills
• Excellent computer skills
• Excellent attention to detail
• Ability to cope well under pressure
• Customer-centric focus
• Friendly disposition and sound interpersonal skills with the ability to handle conflict situations
• Ability to work effectively and co-operatively with others by establishing and maintaining good working relationships

go to method of application »

• A specialized nursing professional who provides advanced care to critically ill patients, often requiring life support, ventilators, and constant monitoring.

Job Description

• Strong quality patient care orientation
• BLS competent
• Supervise and orientate junior staff members and students
• Perform teaching rounds with junior staff members and students
• Competently administering oral medication
• Perform wound care
• High energy levels and tolerance for stress/pressure
• Problem analysis/solving skills and accurate record keeping
• Adaptable and able to work effectively within a multidisciplinary team
• Excellent interpersonal and communication skills at all levels
• Ability to render basic and advanced nursing care without supervision
• Be prepared to partake in in-service training program, by attending and presenting talks formally and informally
• Adhere to hospital policies, protocols and best practices
• Knowledge and insight into infection prevention principles
• Promote and maintain patient health and give health education
• Knowledge of scientific nursing process
• Able to complete patient assessments, compiling and implementation of appropriate nursing care plan
• Safe administration of medication, and knowledge of management of schedule medication
• Adhere and enforce hospital policies and protocols and quality improvement initiatives
• Ad hoc duties

Job Requirements

• Current Registration with SANC as a Registered Nurse
• Post Basic Qualification in Critical Care General will be advantageous
• Minimum 2 -3 years’ proven experience as a Registered Nurse in ICU
• Ventilator competency is essential
• Shift work compulsory and work overtime when required
• Be flexible and willing to assist in other departments

go to method of application »

• Responsible for managing and processing patient billing and medical claims, ensuring accuracy and compliance with healthcare regulations. Their duties include submitting claims to medical aids, resolving billing discrepancies, verifying patient and scheme information, and maintaining billing systems and client accounts.

Job Description

• Final assessment of all patient files to ensure all billing is aligned with the billings guidelines
• Final assessment of all patient files to ensure that all documentation is in file
• Requesting authorization from Medical Insurers/Administrators
• Ensuring all claims are billed accurately according to recommended tariff
• Timeous final billing of claims to maintain the target of final billing of files within 3 days
• Submission of WCA, COID claims to respective funders
• Timeous Escalation of cases within turnaround time where level if care and Codes are not approved to maintain the target of accurate final billing of files within 3 days
• Application of clinical knowledge in reviewing ICD coding of patient accounts
• Ensure that all claims are submitted timeously via the Medikredit Panel
• Timeous escalation of any Medikredit Rejections and maintain a high level of integrity of the Medikredit Panel
• Follow up with external service providers and stakeholders on outstanding documentation required for the accurate final billing of files to maintain the target of final billing files within 3 Days
• Timeous resolution of queries emanating from final billed files to maintain targets and objectives
• Daily authorization requests from various institutes
• Daily follow up on payment received and providing accurate feedback to the Operations Manager
• Assist with the crew with calls received and allocating accordingly.
• Follow up with external service providers and stakeholders on outstanding documentation required for the accurate final billing of files to maintain the target of final billing files within 3 Days
• Daily follow up on payment received and providing accurate feedback to the Operations Manager
• Following up and resolving queries from internal and external customers and stakeholders
• Daily and weekly reports
• Adherence to deadlines
• Administrative tasks as requested by Management for Operational efficiency
• Assist with banking
• Liaising with patients for queries
• General filing
• Ability to stay abreast of industry trends and knowledge
• Keep up to date and compliance with Melomed’s Policies and Procedures
• Maintain and sustain working key internal and external relationships
• Stand in for Melomed Claremont Reception Administrator during leave

Job Requirements

• 3 Years’ Experience in a hospital environment
• Experience in Scale of Benefits and Alternate Reimbursement Models
• Experience in National Hospitals Network (NHN) Billings would be advantageous
• Knowledge of applicable statutory acts such as Consumer Protection Act; PMB; POPIA, etc.
• Proficiency in Computer Literacy
• Good communication and interpersonal skills
• Attention to detail and excellent organizational skills
• Time Managing Skills
• Ability to adapt and respond to change
• Professional Work Ethic
• Organizational awareness
• Customer Centric
• Team Player
• 
   

go to method of application »

• To manage all aspects of patients who are admitted under a Managed Care Organization and hospital nursing staff by ensuring that treatment provided meets the requirements of the Managed Care Organization, the Hospital standards and cost targets

Job Description

• Assess patient conditions and needs to develop appropriate care plans
• Interact with patients and medical aid schemes
• Resolve patient and medical aid scheme queries
• Update all information timeously and accurately
• CPT and ICD coding
• Obtain doctors letters, motivations, and justifications in all appropriate cases under managed care of where medical aids request them from their hospitals as part of their assessing process
• Monitor patient admissions and identify those who have limitations, restrictions, place by their managed care/ medical aid structures e.g. length of stay, cost restrictions, fixed fees, per diem and other limiting fees or drugs and/ or formularies
• Maintain a control system that ensures the systematic monitoring of managed care patients
• Handling patient queries
• Update hospital information

Job Requirements

• Qualified Registered Nurse
• A qualified EN with relevant experience would be considered
• Both need to registered with SANC and proof of indemnity cover
• Minimum 3 years nursing experience in a multidisciplinary hospital.
• Experience and exposure in Theatre and/or ICU would be advantageous
• Hospital or Medical Aid scheme case management would be an advantage.
• Experience in ICD 10 and CPT coding is essential
• Knowledge of Prescribed Minimum Benefits (PMB) Scheme rules and policies
• Excellent communication skills (written and spoken)
• Excellent analytical and problem-solving skills
• Excellent MS Office computer skills, i.e. Outlook, Word, Excel, Kronos, Clinic Manager, etc.
• Attention to detail
• Ability to cope well under pressure

go to method of application »

• Developing and implementing new programs and policies that affect patient services. Managing and recruiting staff members. Collaborating with all hospital departments, department managers and governing boards. Managing department budgets and other fiscal responsibilities, including financial reporting.

Job Description

• Manage the Admin Department and processes with regards to non-releases
• Manage the Credit Control queries
• Manage Case Manager updates and escalations for Medical Aids
• Ensure accurate ICD 10 and CPT Coding
• Analysis of Billing errors
• Managing Fixed Fee Contracts with Medical Aids
• Management of staff
• Daily and Monthly reporting to Hospital Manager and Head Office regarding Admin stats
• Month end finalisation of files
• Private patients’ quotations, Financial Risk Management and daily banking
• Auditing of Hospital folder greater than 10K
• Auditing coding on claims and checking if co-morbidities have been captured
• Auditing of clinical data submitted to the Medical funder / aid / institute
• Ensuring that the high cost medication process has been followed
• Responsible for the security and accuracy of the patient records
• Liaise with the relevant stakeholders regarding claims, billings etc. and ensure that all claims / queries have been actioned by the relevant staff members within the Department
• Oversee and streamline the billing processes
• Plan and implement quality assurance for all billing and case management processes
• Conduct routine staff meetings regarding billing planning and implementations
• Assist in standardising the methods in which work will be accomplished
• Ensure that the activities of the billing operations are conducted in a manner that is consistent with overall department protocol and follow Melomed healthcare regulations, guidelines and requirements, review departmental procedures and evaluate the effectiveness of personnel
• Understand and remain updated with current coding and billing regulations, compliance requirements and scheme rules changes / requirements
• Provide, oversee, and/or coordinate the provision of training for new and existing staff on applicable operating policies, protocols, systems and procedures, standards, and techniques
• Checking of daily reports
• Ward report – ensure all patients are allocated to a Case Manager and updated accordingly
• Non–Release - ensure all discharge folders are received
• Medikredit Control Panel - ensure all claims are accurate and submitted accordingly
• Checking daily Theatre slates
• Follow up on daily, weekly and monthly queries
• Assist staff members with escalation of claims, queries, billings and LOM requests

Job Requirements

• Grade 12
• An applicable tertiary qualification will be an advantage
• A minimum 3 – 5 years Management or Supervisory experience
• Knowledge of ICD 10 and CPT Coding
• Knowledge of Medical Aid Rules and Fixed Fee Contracts with Funders
• In depth knowledge and understanding of Private Hospital Billings guidelines
• General accounting knowledge and financial skills
• Ability to work well under pressure and function independently
• Excellent computer skills

go to method of application »

• Specializes in providing direct nursing care to premature or critically ill newborns, which includes administering medication, communicating with families, and monitoring patient status.

Job Description

• Clinical Competence and Strong quality patient care orientation
• High energy levels and tolerance for stress
• Good work management, planning and organizing skills
• Problem analysis/solving skills and accurate record keeping
• Adaptable and able to work effectively within a team
• Detail orientated especially with regards to stock control
• Liaison between patients, doctors and personnel
• Excellent interpersonal and communication skills at all levels
• Shift work compulsory
• Work overtime when required

Job Requirements

• Current registration with SANC as a Registered Nurse and Midwife
• Proven work experience in a Neonatal ICU for at least 2 years
• Post Basic Diploma or Equivalent Qualification in Neonatology will be advantageous
• Ventilator competency is critical