Coordinator On-Site Services - REF- ONSCOORDIN – JW381EX/2023 at Johannesburg Water

PURPOSE

• Co-ordinate and monitor the activities of on-site contractors and inspectors to ensure effective service delivery in informal sectors with regards to supply and maintenance of water tankers and chemical toilets.

KEY RESPONSIBILITIES

• Schedule monthly work plans with Contractors in terms of supply and maintenance of water tankers and chemical toilets / pit latrines.
• Dispatch daily work orders to subordinates in terms of monthly work plans and deviations thereof, including special functions.
• Conduct ad-hoc audits to ensure adherence to work plans and quality of work carried out. Conduct a planned maintenance programme for sampling and cleaning of water tankers, once a month.
• Schedule and attend meetings with Councillors and communities with regards to interventions, operations, policies and education.
• Notify and resolve any queries directly with contractors relating to service delivery Ensure appropriate response time to customers / community complaints and queries as per customer charter.
• Deal directly with internal and external stakeholders, daily, e.g.,
• Councilors and NGOs.
• Monitor Contractor’s performance as per contract.
• Reconcile invoices received on the monthly basis from contractors and resolve disparities thereof.
• Approve and submit invoices daily to the regional Admin Officer for processing. Manage and supervise staff.
• Convene and chair meetings with subordinates, fortnightly. Manage and supervise staff.
• Convene and chair meetings with subordinates, fortnightly.
• Ensure that regular and reliable communication takes place through the appropriate channels.
• Identify training and development requirements and conduct on-the job training when required. Check PDPs of Contractor drivers and condition of vehicles weekly.
• Ensure that activities of contractors as well as On-Site Inspectors are carried out within statutory requirements by conducting on-site inspections.
• Conduct on-site safety inspections and awareness once per week.
• Investigate and report injury on duty cases according to set procedure.

JOB REQUIREMENTS

Essential qualifications and experience:

•  Grade 12 or N3 (NQF 4).
•  2 years’ experience either gained in a water or sewer environment
•  Code EB driver’s license