Corporate Operations Manager - Security & Safety (Parktown) at The Aurum Institute

Description

Technical Work Responsibilities

Facility & Fleet Risk Assessments:

• Conduct regular risk assessments to identify potential security and safety hazards.
• Develop strategies to mitigate identified risks and vulnerabilities.

Security Audits:

• Perform facility and fleet security audits to ensure compliance with established security protocols.
• Implement corrective actions based on audit findings.

Perimeter Security:

• Maintain and enhance perimeter security measures at all facilities.
• Collaborate with relevant teams to implement security enhancements.

Access Control:

• Manage and oversee access control systems at facilities.
• Monitor access logs and ensure authorized access only.
• Facility Access Control layouts and floorplans.

Surveillance:

• Implement and maintain surveillance systems for facilities and fleet.
• Review surveillance footage as needed for security incidents or investigations.
• Facility CCTV layouts & floorplans

Security Personnel and SLAs:

• Supervise security personnel and ensure they adhere to service level agreements (SLAs).
• Coordinate training and development of security staff.
• Implement Working Practice Guidelines for security personnel per site.

Facility Visitor Management Systems:

• Develop and manage visitor management protocols.
• Ensure all visitors are properly vetted and authorized.

Disaster Management:

• Create and maintain disaster management plans and protocols.
• Conduct regular drills and training exercises.
• Facility evacuation floorplans.
• Personnel
• Arrange Background Checks (As and when required)
• Arrange Polygraph Tests (As and when required)

Emergency Response:

• Coordinate emergency response efforts in collaboration with relevant stakeholders.
• Ensure all employees are familiar with emergency procedures.
• Training
• Conduct security and safety workshops and training to staff members to enhance the safety of staff working in high-risk environments.
• Monthly toolbox talks.
• Report-Writing
• Reports on incidents
• Reports on investigations
• Reports on assessments and audits conducted.
• Monthly MANCO reports / presentations

Duties

Facility Management

• Conduct comprehensive risk assessments for all Aurum Institute facilities to identify potential security and safety hazards.
• Perform regular security audits of facilities to ensure compliance with security protocols and standards.
• Collaborate with relevant teams to implement corrective actions based on audit findings.
• Maintain and enhance perimeter security measures at all facilities to prevent unauthorized access.
• Oversee the installation and maintenance of security fencing, gates, and access points.
• Manage and oversee access control systems for all facilities.
• Monitor access logs to ensure only authorized personnel have access to secured areas.
• Implement and maintain surveillance systems, including CCTV cameras, at all facilities.
• Regularly review surveillance footage as needed for security incidents or investigations.
• Develop and manage visitor management protocols, ensuring all visitors are properly vetted and authorized.
• Implement systems and processes for tracking and managing visitor access.
• Develop and maintain emergency preparedness plans for each facility.
• Conduct regular drills and training exercises to ensure staff are prepared for emergencies.
• Create and update disaster management plans specific to each facility's location and potential risks.
• Coordinate disaster response efforts and ensure compliance with safety procedures.
• Identify security-related facility upgrades and coordinate necessary improvements.
• Ensure routine maintenance of security equipment and systems.
• Manage security personnel assigned to each facility.
• Monitor security personnel performance and adherence to service level agreements (SLAs).
• Develop and implement incident response protocols for facility-specific security incidents.
• Coordinate with local authorities and emergency services as needed.
• Stay updated on relevant security regulations and ensure facility compliance with applicable laws and industry standards.
• Manage the budget allocated for facility security and safety initiatives.
• Ensure cost-effective solutions while maintaining a high level of security.

Fleet Management

• Conduct regular risk assessments for the Aurum Institute's fleet to identify potential security and safety hazards.
•  Develop strategies to mitigate identified risks and vulnerabilities.
• Perform security audits of fleet vehicles to ensure compliance with security protocols and standards.
• Implement corrective actions based on audit findings.
• Utilize tracking data for security and safety purposes.
• Oversee access control measures for fleet vehicles, ensuring only authorized personnel have access.
• Implement and maintain surveillance systems on fleet vehicles, such as dashcams.
• Review surveillance footage as needed for security incidents or investigations.
• Develop and enforce driver safety policies and procedures.
• Ensure that staff are trained in security protocols.
• Create and maintain emergency response plans specific to fleet-related incidents.
• Coordinate response efforts in the event of accidents, theft, or other emergencies involving fleet vehicles.
• Stay updated on relevant regulations related to fleet safety and security.

Asset Management:

• Maintain a comprehensive inventory of all security and safety assets, including equipment, technology, and resources.
• Manage and oversee the asset management system to monitor the location and status of all security and safety assets.
• Develop and oversee a lifecycle management strategy for security and safety assets, including procurement, deployment, maintenance, and retirement.
• Implement security measures to protect security and safety assets from theft, damage, or unauthorized access.
• Coordinate the procurement of security and safety equipment and services, including vendor selection and contract negotiations.
• Ensure routine maintenance and repairs of security and safety assets to maintain their functionality and reliability.
• Provide training to staff on the proper use, handling, and maintenance of security and safety assets.
• Maintain documentation related to asset security and safety assets.
• Generate reports on asset utilization, maintenance, and performance.
• Manage the retirement and disposal of outdated or non-functional assets.

Requirements

Education

• Grade 12
• Relevant training or education in the security sector

Advantageous

• A working knowledge and understanding of South African high-risk areas.
• Background in security & safety training and workshops.
• Crime scene investigations background (Fleet & Facilities)

Experience

• Minimum of 5 years’ working experience in a security and safety related environment
• Security related investigations experience
• Staff security training and workshop experience
• Writing of Policies, Standard Operating Procedures and Working Practice Guidelines
• Security & Incident report writing
• Working in cross-cultural environments
• Experience in the general administration
• Computer literacy

Requirements

• SA Citizen or valid work permit to work in South Africa
• Valid SA Driver’s License (Essential) – First Issue Older Than 12 Months with Driving Experience
• Frequent Travel by Land or Air
• Willing to work overtime.

Essential Requirements

• Emergency standby availability 24/7
• Proficiency in disaster management and emergency response procedures
• Project Management skills
• Proficient in Microsoft Office skills (Excel, Word, PowerPoint, Design packages) with a high level of computer literacy
• Time management skills
• Report writing skills
• Highly proficient in English (Spelling and Grammar)
• Surveillance & tracking systems (Facilities & Fleet)
• Access Control systems
• Investigations experience
• Financial management

Personal Attributes

• Strong leadership and managerial skills.
• Excellent problem-solving and decision-making abilities.
• Proficiency in security technology and systems.
• Proficiency in security-related processes and procedures.
• Excellent communication and interpersonal skills for liaising with internal stakeholders, security staff, and external partners.
• Attention to detail and a proactive approach to security and safety.
• A proactive approach to identifying and mitigating security risks and vulnerabilities.