Cosmetics Manager (40hr) - Foschini - Richards Bay at TFG (The Foschini Group)

Job Description
Responsibilities:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Managing stock losses to ensure shrinkage is in line with the Company standard 
• People management, including recruitment, development of staff, employee relations, performance management 
• Executing in-store merchandising strategy and standards 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications: 
Relevant qualification 

• A minimum of 3 years retail or admin experience 

Skills:  

• Driving turnover to ensure achievement of targets 
• Controlling expenses 
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 
• Strategic Sales Planning 
• Managing the Sales Process 
• Customer Value Management 

Competencies and behaviours for success:  

• Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
• Effectively building formal and informal relationship networks inside and outside the organization. 
• Building strong customer relationships and delivering customer-centric solutions. 
• Making good and timely decisions that keep the organization moving forward. 
• Anticipating and adopting innovations in business-building digital and technology applications. 
• Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
• Making good and timely decisions that keep the organization moving forward. 
• Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
• Good verbal/ written communication skills and good organisational skills 
• Strong organizational and planning skills 
• The ability to multi-task in a fast-paced environment 
• The ability to work independently 
• The ability to take initiative 
• A high level of attention to detail