Credit Assistant - VKB Financing, Polokwane at VKB Group

Job Description

• Provide general support to credit manager regarding the management of the assigned debtors book. 

Requirements

• Grade 12 or NQF4
• Experience within the banking and financial environment will serve as recommendation
• Computer Literate, Excel and Word at intermediate level
• Constantly adding value to the current functions of the job
• Ability to function well in a high-pressure environment
• Knowledge of the National Credit Act
• Fluent in Afrikaans and English as this position is a client facing role

Duties

• Recovery of ad hoc costs per transaction
• Payment of expenses as required (correct and timely)
• General administrative functions (EFT’s, journals, and receipts)
• Ensure EFT and journals meet all audit requirements on a daily basis as prescribed
• Filing of all completed documentation (scan and file in File Director)
• Timely completion and follow-up of administrative duties (inquiries, auditors)
• Correct processing of direct bank payments, punctual allocation of funds, allocation of deposits, journals, and receipts on a daily basis
• Resolving and coordinating client complaints, requests, and inquiries
• Completion of tasks – urgency, professionalism, and contributing to improved outputs
• Opening and input of new membership applications (Members/Non-Members and Staff) and cards
• Opening of new Memberships and all related administration around Memberships
• Collaboration with internal departments to address client needs
• Application of the POPI Act in handling member inquiries

Skills

• Accurate
• Analytical
• Conflict Handling
• Negotiation skills
• Good communication skills
• Numerate
• Ability to work under pressure with time constraints

Closing Date 24 September 2026