Credit Controller at Faircape Group

Duties include but are not limited to the following:

Debtors Invoicing and Debt Collecting: 

• Issue once-off invoices on time.
• Capture deposits/receipts and payments accurately.
• Reconcile monthly billings as per the deadline.
• Contact clients early for collections and account updates.
• Send letters for non-payment and discuss financial arrangements.
• Accurately process and allocate customer payments and deposits.
• Manage new recurring invoices as per agreements.
• Open customer accounts following procedures.
• Resolve debtor accounts, producing accurate statements and reports.
• Conduct follow-up calls and send email reminders to ensure timely payments.
• Reconcile accounts, addressing discrepancies and outstanding balances.
• Address complaints and queries, process corrections, and issue refunds.
• Send final demands and manage bad debt handover to attorneys.
• Maintain accurate customer details and overdue accounts.
• Email, post, or print all statements and invoices as needed.

Requirements: 

Qualifications:

• Minimum NQF6 - National Diploma in Accounting advantageous 

Experience and Knowledge:

• Proven experience in debtors and invoicing
• Experience in Xero would be an advantage
• Accounts receivable processes and bank reconciliations.
• Solid knowledge of the debtors function, and bank reconciliations
• Sound accounting knowledge
• Strong spreadsheet skills

Skills and Attributes: 

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Paperless environment experience
• High volume and accurate invoice-capturing skills 
• Ability to work independently
• Ability to reconcile complex accounts in detail 
• Excellent communication skills 
• Able to perform under high pressure environment with tight deadlines
• Open and accepting to change
• Deadline driven
• Must be accurate
• Attention to detail