Credit Controller at Macsteel

Minimum Requirements

• Minimum Grade 12
• Additional tertiary education will be an added advantage
• At least 5 years’ experience in Credit Control
• SAP knowledge advantageous
• Computer literate (Microsoft Excel, Word and Outlook)
• Must be emotionally intelligent
• Excellent communication and people skills
• Team player
• Self-starter
• Interpersonal skills

Duties and Responsibilities

• Develop and maintain customer relations
• Ensure effective customer service by understanding client’s needs and expectations and delivering what is promised
• Opening of new accounts
• Collecting, monitoring and following up on outstanding debt
• Payment allocations need to be done as per bremittance
• Handles disputed accounts
• Check limits of customer accounts
• Knowledge of CGIC policy and procedures will be advantageous
• Negotiate with customers to bring account payment in line with terms
• Must be able to calculate interest, debtor’s days and reporting it to the Credit Manager timeously
• Ensuring that credit limits on all clients are reviewed on a monthly basis
• Reconcile bank statements
• Allocation of payment received on customer accounts according to different foreign currencies
• Send out monthly statements and relevant documentation to customers
• Compile documentation for legal action according to company policy and procedures
• Maintain performance statistics within set time frames
• Monthly management reports
• Controlling of own debtors book according to company policy and procedures