Vacancies Available at Macsteel

Minimum Requirements

• Minimum Grade 12
• Additional tertiary education will be an added advantage
• At least 5 years’ experience in Credit Control
• SAP knowledge advantageous
• Computer literate (Microsoft Excel, Word and Outlook)
• Must be emotionally intelligent
• Excellent communication and people skills
• Team player
• Self-starter
• Interpersonal skills

Duties and Responsibilities

• Develop and maintain customer relations
• Ensure effective customer service by understanding client’s needs and expectations and delivering what is promised
• Opening of new accounts
• Collecting, monitoring and following up on outstanding debt
• Payment allocations need to be done as per bremittance
• Handles disputed accounts
• Check limits of customer accounts
• Knowledge of CGIC policy and procedures will be advantageous
• Negotiate with customers to bring account payment in line with terms
• Must be able to calculate interest, debtor’s days and reporting it to the Credit Manager timeously
• Ensuring that credit limits on all clients are reviewed on a monthly basis
• Reconcile bank statements
• Allocation of payment received on customer accounts according to different foreign currencies
• Send out monthly statements and relevant documentation to customers
• Compile documentation for legal action according to company policy and procedures
• Maintain performance statistics within set time frames
• Monthly management reports
• Controlling of own debtors book according to company policy and procedures

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Minimum Requirements

• Matric / Grade 12 or technical certificate.
• Engineering diploma/certificate would be advantageous. (N3 or higher, B-Tech, Millwright)
• Minimum 2 years’ experience in the Engineering/Manufacturing/Production/Water Industry.
• Knowledge of the Fluid Control products (Bermad or similar hydraulic control Valves) essential.
• Excellent communication skills, fluent in English.
• Excellent time management skills.
• Computer literate – prepare excel spreadsheets.
• Strong analytical and problem-solving skills.
• A valid driver's license is essential.
• The candidate must have a clear criminal record.
• The role requires the candidate to be willing and able to sleep out for work assignments.
• The candidate must be willing and able to work outside of normal working hours as required.
• Experience and technical skills in valves, especially hydraulic control valves, will be a significant advantage.
• The candidate must be able to read and understand technical drawings, as well as draw and create detailed sketches by hand, including measuring distances, rights, tolerances, etc.
• A valid passport is required for travel to neighbouring countries.

Duties and Responsibilities

• Provide efficient and effective technical support to customers on technical products specifically Bermad Hydraulic Control Valves.
• Provide training to customers and end-users on the proper operation of Bermad Valves.
• Conduct site assessments to identify and troubleshoot any issues or malfunctions, taking appropriate corrective measures.
• Service, repair, and assemble Bermad Valves.
• Conduct thorough testing of installed valves, verifying their proper operation and functionality.
• Recommend viable solutions to reduce production costs as well as improve production processes and product quality.
• Estimate the amount of material, equipment, and labour required for repairing valves on-site.
• Maintain accurate documentation of all maintenance activities, including maintenance logs and service reports.
• Submit all relevant documents once signed and the job is complete.
• Effect changes to site jobs schedules to ensure that deadlines are met.
• Identify opportunities for process improvement and contribute to enhancing installation procedures and service quality.
• Identify and provide feedback on cost-saving initiatives within the area of control.
• Ensure housekeeping and SHEQ (Safety, Health, Environment, and Quality) requirements are in place according to set standards.