Credit Controller at Novus Holdings Ltd

Main Purpose of the Role

• To provide a clerical and administrative service in respect of customers’ accounts in order to ensure sound and accurate financial procedures. Responsible for the collection of outstanding accounts that are in arrears on a section of the debtors report.

Key Duties and Responsibilities    

• Maintain daily registers and controls;
• Prepare and capture journals and transactions;
• Notify superior of any suspicious or potentially fraudulent payments;
• Prepare and complete reconciliations of customer accounts;
• Verify and follow up on invoices, statements and payments and ensure the timeous collection of outstanding/arrear accounts in accordance with collection procedures;
• Report on bad debt and the recovery there of , and escalate when required;
• Maintain an efficient filing system in respect of accounting data, records, contracts and invoices;
• Monitor the age analysis of debts and perform continuous risk analysis;
• Follow up on and clear unallocated cash;
• Organise and manage the routine work activities of the debtors clerks in order to ensure an efficient workflow;
• Ensure that all payments are received, allocated and processed;
• Oversee and manage the Collections process by driving the implementation of collections procedures, and by monitoring and reporting on the status of the collections;
• Coach, share knowledge and mentor more junior employees;
• Attend to queries as escalated by the debtors clerks;
• Prepare files for handover to external debt collectors;
• Receive and handle complaints and follow-up on all complaints;
• To grant discounts and commission on subsidiaries and agencies;
• May be required to perform complex collections on bad debt clients;
• May be required to perform additional ad hoc administrative duties, as required within the department; and
• May be required to stand in for team members as required.

Educational Requirements    

• Grade 12
• Relevant Certificate/Diploma in Credit Management, Business Administration, Finance, Accounting or a closely related.

Experience Requirements    

• At least 2 -3 years’ experience in debtors administration.

Skills and Competencies    

• Attention to detail
• Good written communication skills
• Good verbal communication skills
• Good problem solving ability
• Pressure resilience
• Excellent numeracy skills
• Results orientation

Deadline:16th December,2025