Credit Controller at RCL Foods

Job Description    

• An exciting opportunity exists within RCL FOODS for a Credit Controller to manage the Woolworths and/ or Pick ‘n Pay Account. The positions will be based at our offices in Bedfordview, and will report to Credit Supervisor. The purpose of the role is to facilitate the achievement of customer collection targets, essential to the profitability of the Company, which need to be met. The successful incumbent will need to manage overdue accounts, reduce the Company’s risk and minimize losses.

Minimum Requirements    

• Matric Certificate
• A minimum of 4 years credit control experience, managing wholesale accounts within the FMCG industry
• Relevant Finance Diploma or Degree would be advantageous
• Previous or current experience managing Woolworths and / or Pick ‘n Pay Accounts
• Knowledge of Credit management and analysis, Compliance requirements, Credit business processes and practices
• Attention to detail, Deadline driven, Results/Goal oriented
• Working experience on SAP or Syspro will be advantageous

Duties & Responsibilities    

• Credit Control
• Generate and dispatch invoices or PoD’s on time to enable payment.
• Receive remittance advices from customers and allocate appropriately.
• Process all discounts and rebates for the Credit Supervisor to release before close of month-end.
• Clear all allocated cash in the Debtors Accounts
• Prepare stock tolerance journals accurately, matching all debits and credits on the ERP system.

Customer Administration

• Maintain compliance to credit limits for each customer and highlight possible non-conformance to the responsible supervisor before they exceed defined limits.
• Report on all transactions on 60 days plus to the Credit Supervisor.
• Where possible, liaise with customers to rectify account problems before “stop supply” instructions are implemented.
• Advise customers when the account has been blocked and ensure that all necessary internal departments are aware of the status of the customer/account.

Claim Processing

• Investigate pricing claims on ERP system, print invoices and review deals on the system.
• Schedule the claim on ERP system for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage etc.) by initiating the document flow.
• Ensure stock claims are tracked on ERP system and that queries are finalized.
• Manage invalid claims by providing the necessary proof or backup documents to the customer.