CRG Sales Consultant at Woolworths

Job Advert Summary    
Delivers customer service

• Deliver exceptional customer service to build customer loyalty
• Understand customer profile for the store thus increasing in-store sales
• Maximise all sales opportunities by adhering to Customer Service standards and focus on building the Country Road Group Brand and culture
• Meet customer’s expectation by listening and advising customers on seasonal trends, product, fit and promotional activities

Demonstrates Product Knowledge and selling skills

• Provide excellent product knowledge to assist customers to make the right buying decision thus build customer loyalty
• Knowledge of current season trends to best advise customers
• Knowledge of the ‘fit’ of items - body shapes and wardrobe building skills
• Understand features and benefits of current season’s product to advise customers on product care
• Share product knowledge and selling skills with team members Achievement of sales and 

Duties and Responsibilities    
Effective management of stock

• Action IBT’s and follow up on outgoing and incoming transfers with stockroom
• Action accurate requisitions for replenishment and follow up on any discrepancies
• Consolidations actioned as per set timeframe
• Action faulty merchandise in line with company procedure
• Handling all product and resources with care in order to minimise wastage and expense
• View and print reports for better understanding of stock movement and department growth

Support with visual merchandising

• Maintain company presentation standards, as per Visual Merchandising guidelines
• Ensure that all new stock is on the sales floor
• Ensure that stock levels on the sales floor are maintained at all times
• Contribute to maintaining tidy team areas and stock rooms
• Maintain hygiene standards at all times
• Ensure stock rotation is in place in line with the VM guidelines

Works effectively in teams

• Participate professionally within a team, working towards the achievement of Department /
• Store budgets & goals
• Sharing opinions, knowledge and experiences with team members
• Complying with Woolworths and Country Road Group policies & procedures
• Participation in out of normal hour’s activities due to operational requirements
• Attend and participation in Let’s talk meetings and training sessions
• Effectively integrate with other departments

Minimise shrinkage

• Strive to maximise store profit through shrinkage awareness. Attend shrinkage meetings and ensure coverage on the floor
• Understand and apply red flag processes, policies and procedures
• Monitor and report suspicious activity in your area to security or management
• Proficient use of Woolworths Point of Sale system in line with the till discrepancy (TDC) policies
• All processes and procedures are adhered to
• Achieve data integrity through accurate stock management processes
• Provide feedback to store manager regarding stock opportunity or stock issues
• Be visible on the sales floor
• Understand and apply password and authorization policy

Deadline:17th August,2026